Pharmacist

7000 E Vermont Ave

Paradise Valley, Arizona 85253
(602) 618-1616
steppinbill@ol.com
PROFILE Staff Pharmacist with proven experience in clinical appeals, retail, mai
l order, HMO, long-term care and hospital environments. Confident, intelligent a
nd flexible.
Areas of
Expertise Supervision/Training Drug Ordering
Patient Consultation Inventory Control
Customer Service Research
* Results-oriented and energetic professional entrusted with progressively respo
nsible tasks. Successfully provide highest quality customer service. Punctual an
d reliable.
* Perform troubleshooting and interact effectively with diverse groups of intern
al/external customers. Demonstrate ability to work well under pressure and maint
ain positive attitude.
* Perform multiple tasks simultaneously with accuracy. Proficient in various pha
rmacy databases, MS Windows, Word, Excel, Email and the Internet.
CAPABILITIES

Clinical Appeals Pharmacist for Pharmacy Benefits Manager

* Reviewed clinical information to determine formulary coverage of pharmaceutica
ls and specialty drugs.
Long-term Care Pharmacist
* Unit dose long-term care distribution center. Responsible for distribution to
20+ nursing homes. and prepared IVs. Verified physician orders. Interact with
nurses and staff.
* Supervised up to five technicians and conducted in-service trainings.
* Performed research while serving as Drug Information Pharmacist.
Staff Pharmacist, Mail Order
* Oversaw daily operations for high-volume filling machine. Inspected and verifi
ed drug mail orders via computer database. Entrusted to open and close facility.
* Resolved backlog issues and ensured availability of inventory. Performed troub
leshooting regarding dispensing issues prior to mailing out prescriptions.
Retail Staff Pharmacist, Osco
* Supervised technicians, obtained and entered physician orders via database, co
unseled patients, controlled inventory and ordered drugs daily.
* Served as floating pharmacist supporting multiple locations as needed.
Relief Pharmacist, Various Assignments
* Completed varied assignments as contractor at numerous locations including ret
ail, long-term care, hospitals and county health clinics.
Staff Pharmacist, Cigna HMO Clinic
* Provided leadership and support for technicians in HMO clinic. Maintained inve
ntory and performed reordering. Interacted with physicians, nurses and other pha
rmacists regarding prescribed medications.
* Served as "Employee of Year" in 1987 for Phoenix area due to outstanding custo
mer service. Recognized as a knowledgeable key contact with professional and fri
endly demeanor.
LILY RODGERS Page Two

EXPERIENCE
HISTORY
2009 to Present RPh ON THE GO USA, INC., Skokie, IL
Caremark - Pharmacy Benefits Manager
Clinical Appeals Pharmacist (Contractor)
2006 to 2009 Scottsdale based-- REALTY INVESTMENT, Scottsdale, AZ
Executive Assistant
2008 Prescott, AZ
Long-term Care Pharmacist
1999 to 2005 EXPRESS SCRIPTS, Tempe, AZ
Staff Pharmacist, Mail Order
1995 to 1999 OSCO DRUG, Phoenix, AZ
Retail Staff Pharmacist
1993 to 1995 PRESCRIPTION DRUG SERVICE WEST MAIL ORDER, Chandler, AZ Staff Ph
armacist
1991 to 1993 CAMERON AND COMPANY, Phoenix, AZ
Relief Pharmacist, Retail, Long-Term Care, Hospitals, County Health Clinics
1985 to 1991 CIGNA PHARMACY, Phoenix, AZ
Staff Pharmacist, HMO Clinic
EDUCATIONAL
BACKGROUND

License Arizona Pharmacy License,

New Mexico Pharmacy License,
UNIVERSITY OF NEW MEXICO, Albuquerque, NM
Bachelor of Science, Pharmacy
* Rho Chi Pharmacy Scholastic Honors, Top 10% of pharmacy class as chosen by pro
fessors.
* Kappa Epsilon, Women In Pharmacy, Member, President of New Members
UNIVERSITY OF ARIZONA, Tucson, AZ
Undergraduate Curriculum, Three Years
* Spurs Scholastic Honor Society Member
* Head University Cheerleader, Varsity Football and Basketball
Community
Involvement Educational Institution: Co-Chair of highly successful fundraising
event in Odessa, Texas.