166 Brightridge Avenue * East Providence, Rhode Island 02914
(401) 255-7585 * nl601078@westpost.net PROFILE * MBA graduate seeking to secure a position where business acumen, interpersonal relations skills, and formal academic training could be leveraged to support an d advance the operations of a progressive company. Graduate level curriculum exp osure includes a concentration in human resources (HR) with comprehensive studie s in the areas of HR management, staffing, training/development, labor relations , and diversity management. ___________________________________ Core Strengths ___________________ ________________ * Critical Thinking/Problem Solving * Oral and Written Communications * Company Advocacy and Representation * Relationship Management * Teaching and Training * Cross-Functional Team Collaboration * Able to interface productively with professional colleagues at all organizatio nal levels to maintain the alignment of team efforts while working collaborative ly to attain common objectives and meet critical deadlines. * Transferable core competencies include definitive strengths in client relation ship management, case management, and teaching. Reputation for being organized, focused, diligent, and highly attentive to mission-critical business details. Mo tivated by opportunities to explore new concepts and broaden an eclectic knowled ge base. EDUCATION Keller Graduate School of Management, Oakbrook Terrace, Illinois Master of Business Administration Degree Concentration: Human Resources 2009 * GPA: 3.3/4.0 ______________________________ Curriculum Highlights _____________ _________________ - Legal, Political and Ethical Dimensions of Business - Training and Development - Managing Global Diversity - Statistics - Labor Relations - Marketing Rhode Island College, Providence, Rhode Island Bachelor of Arts Degree in Education and Human Development Concentration: Secon dary Education/History 2004 * Dean's List PROFESSIONAL EXPERIENCE American Arbitration Association, East Providence, Rhode Island 2006 to 2007 Case Manager Recruited to this nonprofit alternative dispute resolution services company to p rovide comprehensive case management and procedural administration from initial case filing through final closing. * Served as a main focal point to facilitate communications with clients and int erfaced directly with neutral parties and attorneys to address evolving issues, verify administrative details, manage procedural elements, and identify dispute resolution solutions throughout the duration of the arbitration/mediation/award cycle. * Conducted preliminary meetings with case management efforts centered on record ing relevant information, introducing clients and neutral parties, and developin g schedules for future hearings. * Maintained case-specific financial records and collected fees in accordance wi th administrative protocols. * Met the challenge to provide attentive, legally compliant, client-centered adm inistrative processing while managing a portfolio of 70 active cases. * Leveraged the capabilities of industry-specific software to optimize workflow, sustain administrative efficiency levels, and achieve complex information manag ement objectives. Sovereign Bank, East Providence, Rhode Island 2005 to 2006 Underwriter Promoted to underwriter during a period of explosive business growth and given a ccountability for managing a portfolio of commercial and residential loans purch ased from independent mortgage origination companies. * Analytically reviewed applications to underwrite loans in accordance with lend ing-authority guidelines, with a strategic goal of assessing borrowers' financia l profiles to manage risk. Continued NICHOLAS LAROCHE - Page Two Underwriter . . . continued * Expedited the loan processing cycle by identifying and clearing conditions and by preparing file submissions for final corporate approval. * Performed comparative analyses of lenders' program guidelines to assess alignm ent with constantly changing loan stipulations and parameters within the competi tive marketplace. Loan Acquisition Specialist * Provided analytical documentation review to evaluate newly purchased secondary -market mortgage loans within the framework of corporate-defined quality and ris k-assessment guidelines. * Exceeded expectations in providing comprehensive quality assurance analyses of complex documentation including secured and unsecured notes, titles, deeds, HUD -1 settlement statements, homeowners' insurance policies, property/financial dis closures, and related legal addenda. * Traveled extensively throughout the United States to perform the on-site due d iligence required to mitigate corporate risk exposure through close examinations of correspondents' hard-copy loan-package documentation. * Sustained efficiency and productivity levels during a period of unprecedented loan acquisition while processing more than 30 case files per day. * Held concurrent responsibility for migrating data to update the company's fina ncial information management system. * Expedited loan verification and analysis by interfacing with origination corre spondents and loan processors to research and secure missing or omitted document ation. Denn John Middle School (Osceola County School District), Kissimmee, Florida 200 4 to 2005 Teacher (Certified in Rhode Island, Massachusetts, and Florida) Devised and implemented creative lesson plans to teach seventh-grade social stud ies to heterogeneously grouped students in a diverse, multicultural environment. * Conducted student-centered lessons while implementing a standards-based curric ulum, with professional teaching efforts sharply focused on literacy development and the employment of the specific methodologies required to actively engage st udents in the learning process. * Responded to students' varied learning styles by incorporating project-based a nd shared-learning strategies into daily lesson plans. Set up and directed in-cl ass learning centers that supported cooperative, peer-focused instruction. * Optimized cross-curriculum teaching outcomes by interfacing collaboratively wi th multidisciplinary team colleagues to plan, coordinate, and implement thematic units. * Evaluated students' academic performance and monitored progress through the us e of tests, rubrics, quizzes, class and project assignments, and informal assess ments. East Providence High School, East Providence, Rhode Island 2004 Long-Term Substitute Teacher * Hired into a long-term substitute position to implement curricula for courses in civics, United States history, world history, and advanced geography. ADDITIONAL EMPLOYMENT Server, Bartender, Outback Steakhouse, East Greenwich, Rhode Island 2008 to Pres ent Server, Longhorn Steakhouse, North Attleboro, Massachusetts and Orlando, Florida 2003 to 2006 Server, Outback Steakhouse, Seekonk, Massachusetts 2002 to 2003 Server, Bartender, Trainer, Applebee's Neighborhood Grill and Bar, Seekonk, Mass achusetts 1997 to 2001 Supervisor, Trainer, Bartender, Server, Host, Cook, Gregg's Restaurant, East Pro vidence, Rhode Island 1994 to 1997 ACTIVITIES Baseball Coach (paid position), Edward R. Martin Middle School, East Providence, Rhode Island 2000 to 2004 Supervisor (paid position), Rhode Island Youth Playground Program, East Providen ce, Rhode Island 2002 to 2003 Baseball Coach/Manager (volunteer position), Rhode Island Little League, Riversi de, Rhode Island 1997 to 2000 MILITARY SERVICE United States Navy * Honorable Discharge 1996 to 1998