Jack Pooley

10116 Singing Oaks Court • Tampa, FL 33615

(813) 546-3870 • jackpooley@tampabay.rr.com

Results-focused leader specializing in driving business growth, building solid t

eams, providing world-class customer service, and cultivating a strong brand ima
ge, eager to use his talents toward maximizing an employer’s bottom-line.

Profile of Qualifications
Top performer who excels at analyzing markets, identifying lucrative sales oppor
tunities, defining strategies for capturing new business and developing ex
isting clientele, and attaining solid leveraging in competitive territories.
Excellent communicator who conceptualizes, creates, and delivers highly effectiv
e product merchandising plans.
Ambitious self-starter who plans, delegates, and manages teams within high press
ure, deadline driven situations.

Key Areas of Expertise

High Volume Sales Territory Development Vendor Negotiations Purchasi
ng Processes
Multi-Unit Management Budget & Expense Control New Business Growth
Inventory Management
Team Building & Training Profit & Loss Responsibility Warehouse Operat
ions Client / Customer Relations

Career Highlights
Spearheaded the opening of 14 new, high-volume store locations as a proactive On
-Site Supervisor for Blockbuster Video.
5+ years experience in multi-unit management with a proven record of consistentl
y excellent P&L results.
Reduced warehouse payroll by 50% and doubled delivery frequency, along with desi
gning a unique tracking system to catalog computer hardware and successfully obt
ained a $30,000 refund for “lost†equipment.
Generated average inventory levels up to 30% below industry standards without si
gnificant out-of-stocks.
Converted a warehouse with zero accountability over to a computer based inventor
y tracking system in 60 days.
Recognized for job excellence by achieving superior levels of sales, controllabl
e expenses, audit scores and limiting losses.
Drove bottom-line results by designing, developing, and maintaining an innovativ
e, comprehensive company website, along with using SEO and online marketing to a
ttain high positions for several important keyword phrases.
Researched and implemented an OSHA certified safety program.

Professional Synopsis
Crow Processing, Inc., Tampa, FL 2004 – Present
General Manager
Contribute dynamic leadership talents toward directing company operations, inclu
ding overseeing all marketing and processing of mortgage loans, as well as build
ing clientele by designing referral and follow-up systems.
Created a standardized format for presenting multi-option proposals to prospecti
ve clients which supported brokers in assisting customers with locating the best
programs to meet current needs or short and long term goals.
Established valuable relationships with new wholesale lenders and co-referral pa
rtnerships with brokers and banks.
Hollywood Video / Video Street, Tampa, FL 1997 – 2004
Senior Store Manager
Maximized operations productivity by troubleshooting key challenges within diver
se business locations, including overseeing organization, merchandising, and imp
lementation of systems to control losses and increase overall sales.
Directed the retrofitting of a large-scale location, including performing comple
te resetting with all new products, as well as training retail team members on n
ew policies, procedures, and software to ensure seamless operations.
Franco Roma Foods, Tampa, FL 1995 – 1997
Director of Purchasing
Utilized broad scope of industry and business operations knowledge toward applyi
ng cost-effective purchasing procedures to supply 200+ Subway locations with all
food items, cleaning supplies, and paper goods while concurrently expanding cli
ent base to include international clients in South America, the Caribbean, and A
frica.
Oversaw USDA, USDC, and SGS inspections, and obtained Certificate of Free Sales
and Origin and other permits as required.
Researched and introduced new products, and negotiated prices and contracts with
wholesalers and shippers.

Central Florida Blockbuster Video, Tampa, FL 1988 – 1993

Director of Purchasing (1991 – 1993)
Employed targeted purchasing processes to supply stores with items ranging from
office and cleaning supplies to fixtures and equipment, along with installing up
graded computer systems at 6 retail locations to streamline IT operations.
Supervised all warehouse operations, including incoming and outgoing shipments,
scheduling of routes and personnel and monthly inventories.
District Manager (1989 – 1991)
Oversaw 7 – 10 superstores, including handling daily P&L responsibility, supporting
management, and conducting audits, as well as consistently surpassing goals amon
g other franchise and corporate-run districts in the State of Florida.
Coordinated all permitting and inspections for new store locations, along with s
cheduling equipment, supplies, and product deliveries; training store personnel;
designing layouts and merchandising; and installing DEC MicroVAX computer syste
ms.
Store Manager (1988 – 1989)
Optimized operations efficiency by recruiting, training, and managing top-perfor
ming retail sales and management teams, including supporting all P&L goals, work
flow prioritization, customer service, and supervised new store openings, as re
quired.
B&B Cash Grocers—Handy Foods Division, Tampa, FL 1985 – 1988
District Manager
Directed 8 – 11 retail convenience stores with gas and hot and cold delis, including
supporting management with accurate record keeping, inventory control, and staf
f recruitment and training processes, as well as conducting monthly audits, plan
ning and chairing monthly sales meetings, and authorizing sales and product merc
handising to maximize results.
Designed plan-o-grams and ordered products as necessary, estimated and defined P
&L goals for stores, assisted managers in solving problems associated with daily
operations, and designed new sales summary to accommodate lottery and deli sale
s.

Education & Technical Summary

Bachelor of Science Degree (with Honors) Eckerd College
MS Office • MS Windows (95, 98, ME, XP) • dBase • Web Weaver • POS, Rental, & Invento
nt Programs