KELLY PAULSEN

931 SE Moose Hill Court * Port Orchard, WA. 98367

Phone: (206) 930-7567 * Email: kp2a72f6@westpost.net
MANAGEMENT PROFESSIONAL
Strategic Planning & Analysis * Space/Occupancy Planning * Project Management
Results-driven professional with a progressive management career in the strategi
c facility planning and office interior industry.
Skilled at developing and executing targeted business initiatives to drive custo
mer growth, achieve sales objectives, and enhance
bottom-line profits. Highly effective communicator and team leader with proven
ability to build long-term relationships with
internal and external customers by establishing a high level of confidence and t
rust. Visionary leader with a keen understanding
of business priorities and demonstrated expertise in rapidly advancing business
goals to revenue producing activities.
CORE LEADERSHIP QUALIFICATIONS
Team Building/Leadership Major Account Management Budgeting/Cost Control
Staff Training & Development Problem Solving Innovative Design Solutions
Account Development & Retention Project/Move Management Space/Occupancy Plannin
g
PROFESSIONAL EXPERIENCE
________________________________________
HAAKENSON GROUP, INC. Tukwila, WA. 2007 to 2009
Contract office furniture dealer with 22 employees in two locations focused on g
overnment, higher education, and healthcare facilities in Washington State.
DIRECTOR OF DESIGN & PROJECT MANAGEMENT
Created and managed daily operations of the Design and Project Management Depart
ment in this growing company with a focus on driving revenue growth by improving
efficiencies to increase profit and introducing new product lines to expand mar
ket share. Established Interior Architecture Division to provide innovative solu
tions for interior tenant improvement projects that significantly reduced organi
zational down-time and costs due to churn. Worked with sales to developed accoun
ts by working directly with clients to create strategic plans for facility envir
onments for short-term and long-range planning and provided a single point of co
ntact to manage projects during new construction and renovation of existing buil
dings.
Selected Accomplishments:
* Transitioned company from small contract furniture dealership into design-orie
nted firm capable of developing large, complex projects with multiple phases in
excess of $5 million.
* Spearheaded design development for the largest sale in company's history of co
ntract office furniture: U.S. Army, Fort Lewis Headquarters, Tacoma, WA, 183,16
8 sq. ft., $5 million.
* Played key role in team that established the company's entry into higher educa
tion market: University of Washington South Lake Union Medical Complex, Seattle,
WA, $3 million.
* Lead project designer for company headquarters and contract furniture showroom
that featured an entirely modular office interior, managed the build-out of the
tenant improvement project, coordinated move to the new facility: Haakenson Gr
oup, Inc., Tukwila, WA, $500,000.
NUMARK OFFICE INTERIORS Bellevue, WA. 1999 to 2007
Contract office furniture dealer with 75 employees in three locations focused on
government, commercial, and healthcare facilities in states of Alaska, Oregon,
and Washington.
DIRECTOR OF ARCHITECTURAL INTERIORS 2006-2007
Promoted to this key management role at the company's headquarters and charged w
ith creating and managing the Architectural Interior Division from the ground up
. Established company's entry into the construction industry by creating innova
tive, cutting-edge office interiors that were designed to decrease initial capit
al costs by 30% and reconfiguration costs by 90%. Developed long-term relations
hips with clients by working directly with them on strategic planning for their
facilities that included programming, space planning, block plans, specification
s, and installation drawings. Coordinated with staff, management, general cont
ractors, engineers, and architects to successfully manage projects from design p
hase through completion. Directed marketing effort to promote products and serv
ices by conducting Lunch & Learn presentations to architects, engineers, and cli
ents on the value of using sustainable products for projects striving for LEED c
ertification.
Selected Projects and Accomplishments:
* Collaborated with electrical engineering team to design interference plans in
raised access floors during development of mechanical/electrical load phases tha
t resulted in a 20% cost decrease. Designed private offices made of movable wall
s that reduced reconfiguration costs 80-90%, risk contingency 10-15%, and shorte
ned construction schedule: Providence, Renton, WA, 47,000 sq. ft., $1.2 million.
* Partnered with architect and electrical engineer to design the testing laborat
ory that provided maximum flexibility for relocating equipment by providing mova
ble walls and a power and cable system that ran underneath a raised access floor
: T-Mobile, Bellevue, WA, 61,000 sq. ft., $1 million.

DIRECTOR OF DESIGN 2003 - 2006

Promoted to manage Design Department that focused on commercial interior space p
lanning for Alaska, Oregon, and Washington offices. Provided strong leadership
and capitalized on individual strengths that transformed under-performing, low-m
orale staff into a productive and cohesive unit. Partnered with account executiv
es to develop new business, build strong relationships with clients, and close s
ales. Personally managed account relationships by working directly with clients
to develop headcount forecasts for occupancy planning, inventory strategies, an
d value-engineering of products to align with corporate guidelines and capacity
requirements.
Selected Projects and Accomplishments:
* Designed company headquarters, managed construction of the tenant improvement
project, coordinated the move to the new facility: NuMark Office Interiors Inc.,
8,600 sq. ft., $1.2 million.
* Achieved on-time completion for multi-phase project with 30+ different worksta
tion typicals and tight deadlines:
U. S. Air Force, McChord Base, Tacoma, WA, 130,000 sq. ft., $2.1 million.
SENIOR PROJECT DESIGNER 1999 - 2003
Partnered with account executives to optimize the full potential of client relat
ionships. Worked closely with clients to assess occupancy needs and develop spa
ce plans for their organizations. Managed design process from conceptual phase
that included programming, schematic design, design development, and completion
of project. Determined phasing, move sequences, and coordinated with manufacture
rs to maintain shipping schedules that met the client's needs. Provided customer
service to identify and resolve problem issues. Managed multiple projects conc
urrently, determining timeframes and workloads to meet client requirements.
Selected Projects and Accomplishments:
* Facilitated the departmental change-over from limited, proprietary computer so
ftware to AutoCAD and improved the level of quality of design documents and draw
ings.
* Was instrumental in strategic planning for company headquarters, retail office
space, and design of corporate standard: REI Corporate Headquarters, Kent, WA,
 25,000 sq. ft., $1 million.
* Played key role in conversion of old 1941 warehouse into an open space that in
corporated 180 workstations and existing myriad of ductwork into an integral des
ign element and focus of attention: U. S. Navy, Bremerton, WA, 50,000 sq. ft.,
$1.28 million.
EDUCATION________________________________________
Bachelor of Arts in Business Administration, Cum Laude, Phi Beta Kappa, Golden K
ey Honor Societies
UNIVERSITY OF WASHINGTON, Seattle, WA
SOFTWARE APPLICATIONS
AutoCAD * CAP Spec * Project Matrix * MS Project * MS Office Suite
United States Citizen