Angie Y.

Cheung
5046 Garden Lake Ct Medina, OH 44256 P#216-849-9261 Email:aca7105e@west
post.net

Objective: Seeking a professional system analyst position within a positive work

environment to help promote the companys operation and financial status.

Education

Ashland University - OH (2009 - current)

* MBA- Work in progress

Kent State University - OH (2000 - 2004)

* Bachelor of Science in Computer Technology / Associates in Application Develop
ment
* GPA 3.0

Areas of experience: SQL, Toad SQL Editor, Oracle Discoverer 3.1 & 10, Microsof
t Excel, Adhoc reporting, Microsoft Access, HTML, JAVA,SCRIPT, FRONT PAGE, C++,
ADO.NET, ASP.NET, Dreamweaver, CSS, Web-Optimization, Flash Media, Adobe Photosh
op

JM Smucker - Logistic Analyst: Orrville, OH (Oct. 2008 - present)

Liaison between IT and business leads
Report to Manager of Logistic Administrator
Project management - exercised Kepner Tregoe technique
Managed a cross-functional team to implement a 4 DC network, load optimization t
ool (AutoVLB), and implemented Red Prairie DLX warehouse management system for F
olgers acquisition
Implemented warehouse operation SOPs and WMS for Gentilly,LA (plant) and Metropa
rk Kansas City, KS warehouse (Folgers 3PL)
Served as first and second tier support for coffee start-up
Support supply chain planning, transportation, warehousing, and order to invoice
process:
run model support, enforce business SOPs, adhoc reporting, worked closely with I
T to resolve system break/fix issues, assisted w. EDI testing and front-end inte
rface testing

Exel Logistics - System Implementation Analyst: Westerville, OH (Mar 2006-Oct 20

08)
Liaison between IT and business leads
Report to auto IT program manager
Implemented warehouse management systems (Red Prairie - DLx) and transportation
management system (Qualcomm)
Configured system settings, coordinated testing for system modifications, EDI sp
ecs, and site innovated process
Developed/refined business SOPs to improve operational challenges and tactics, a
nd acted as tier 1 support for business leads
Assisted with warehouse & transportation site start-ups :
Discount Tire (Bunker Hill, IN & Redlands, CA), Chrysler (Toledo, OH), General M
ills (Palmyra, PA), ABB (Grove City, OH), Carrier Air Conditioning (Byhalia, MS
), Ford (Ft. Worth, TX), Nissan (Orlando, FL)
Help bridge system technical gaps with internal and external customers
Training site operation associates on the usage of certain warehouse management
systems
Participated in internal project management classes offered through company to d
evelop project management skills
Participated in vendor software training (Red Prairie) classes

Ohio Savings Bank Senior Mortgage Consultant (Feb. 2005- Mar. 2006)
Liaison between the Ohio Savings bank mortgage dept. and third party brokers (ca
ll center)
Call performance assessed on quality assurance team
Consulting and educating loan officers and brokers on Fannie Mae & Freddie Mac m
ortgage products
Navigated callers through OSB Gemstone loan servicing system, provided pricing,
underwriting requirements/restrictions, and processed loans
Played a liaison between our mortgage and the I.T department as a head script te
ster.
Tested QA scripts reported from Gemstone errors
- Analyzed technical errors and reported findings to I.T supervisor
Mentor/coach new hires how to operate on Gemstone website and educated them abou
t OSB mortgage products