Norwalk Ca. 90650 Home: 562-863-3834 Cell: 562-262-1390 ssa72558@westpost.net Career Objective - Operations Manager Professional Summary Strong Leader Skills * Detail Oriented and Committed to Management * Outstanding talent in problem solving * Effective Project and Team Coordinator * Skilled in set up, restructuring and organizing of overall department* Over 20 years in Wa rehouse Management. Professional Experience Nov. 2008 - Aug 2009 Dependable Highway Express Shipping & Receiving Manager Responsible for scheduling and coordinating outbound freight from a six story wa rehouse. Each floor consisting of 280K square feet. Successfully controlled inbo und shipments though the Warehouse Management System (WMS) managing elevator tim e in order to meet the 24 hour receipt SOP. Assisted in developing a program to train and motive personnel for increased effectiveness over a two shift operati on. Ensured staffing levels were appropriate for all aspects of the daily/monthl y workflow. Planned and conducted performance reviews in accordance with company goals and policies, coaching employees and carrying out disciplinary action whe n necessary. Accomplishments: Initiated improvements in the outbound scheduling log. Created a daily dock chec k log which are emailed daily to all Customer Service Representatives to aid in customer communication. Implementation of new WMS system Cadence and responsible for training of staff. Aug 2005 - Oct 2008 Weber Distributing Operations Manager Responsible for the management of two warehouses (185K sq ft each), four Supervi sors, thirty workers in a union environment and various temporary personnel as n eeded. Other duties included building maintenance, equipment maintenance, vendor management, recruitment of personnel and yearly performance reviews. Responsibl e for Quarterly Safety, Security and Sanitation Facility Inspections. Monthly Ma nagers Meeting representative and Safety & Security Officer for both facilities. Accomplishments: Recipient of the Weber Eagle Award 2006 Mar 1999 - Dec 2004 Expeditors International D istribution Operations Manager Successfully managed a fully operational third party multi use warehouse. Effect ively managed the warehouse operations, vendors and staff in order to provide su perior customer service while achieving maximum productivity and profitability. Facility Safety & Security Officer. Responsible for safety & security training p rogram and to ensure that all ISO 9000 requirements are followed. Accomplishments: Developed the Inventory Control Department and set up policies and procedures. 1987 - Mar 1999 Kenwood USA Corporation Warehouse Manager Responsible for Shipping, Receiving, Inventory Control, Return Authorizations, P oint of Purchase goods, over pack operation and imports tracking for electronics product. Safety control, Certified forklift trainer, Coordination of temporary personnel and analysis report of productivity and manpower. Coordinate outside s torage and flow of product. Reporting analysis of imports and domestic goods. Accomplishments Initiated improvements in teamwork efficiency of warehouse by clarifying areas o f responsibility and promoting communication between office and warehouse.
Education Cathedral High School College Courses in Business Management Certified Forklift Operator Trainer OSHA Certification