MARTA L.

GARCIA
13829 NW 23rd St.
Pembroke Pines, FL 33028
(954) 336-5664
mg95ddde@westpost.net
http://linkedin.com/martalgarcia
PROFILE SUMMARY
Highly experienced Senior Executive Assistant and Event
Coordinator demonstrating strength across multiple business
environments. First point of contact for top-level executives.
Professional and diplomatic. Excellent communicator and liaison,
effectively responding to issues with appropriate prioritization.
* Self-motivated and energetic; adept in multitasking to plan,
organize, and execute concurrent major projects without
supervision; equally effective as team member / leader.
* Competent and creative in event planning. Always being asked
for the last minute-dead line projects. Effectively handles
highly confidential material on a regular basis.
* Detail-Oriented with strong organizational skills.
* Bilingual - English and Spanish.
Computer skills include:
MS Word / Excel / PowerPoint / Outlook / Publisher, knowledge of
Access), Lotus Notes, Concur (Expense Report Tool), Axiom (Online
Travel Booking), Kronos and Internet savvy.
PROFESSIONAL EXPERIENCE
WESTERN UNION FINANCIAL SERVICES, INC. - Sunrise, FL
2008 - Present
Executive Assistant to VP of US Sales, in 2009 promoted to VP of
Business Development
2008 - 2010
Executive Assistant to Directors of Business Development and
Marketing of Vigo-OV
2009 - 2010
Executive Assistant to the GM of Vigo and Orlandi Valuta
2008 - 2009
Provided proactive administrative support to the Vice President
of US Sales / Business Development-Americas; provided proactive
administrative support to the General Manager of Vigo-OV;
Calendar Management for the Vice President as well as for the
General Manager. Received more than 20 Accelerators Awards at
Western Union.
* Coordinated and scheduled meetings including booking conference
room, organized and assisted with conference calls and meetings
including video conferencing and WebEx, plannned company events and
special events including managing logistics, catering, vendor
negotiations, etc.
* Greeted callers and visitors, serving as a positive
representative for the executive; processesed all communications
including telephone calls, mail, email, and faxes; prepared
presentations and reports; prepared and translated correspondence;
assisted other departments with translating documents into
Spanish.
* Prepared and reconciled expense reports; analyzed and consolidated the month
ly Sales Vehicle
Fleet invoice, ensures proper reconciliation, allocate amounts to different cost
center, prepared final spreadsheet and submitted to accounts payable;
order office supplies.
* Coordinated extensive domestic and international travel
including logistics and itinerary, being strategic about booking
online, saving the company 100% in booking fees.
* Supported 100+ members of the regional Sales Team, and served
as a liaison with the Human Resources Department with the hiring
and managing the entry of Sales employees into the workforce.
* Solid performer with a positive attitude when taking on
additional projects and responsibilities to support the new
General Manager for Vigo-OV. Successfully provided
administrative support to him while still managing key priorities
for the Sales Team.
* Demonstrated Leadership as team member of the different
committees: Holiday Party, Take Our Children to Work Day, The
Health and Wellness Program - "L.I.F.E. Fits," and the Western
Union Foundation: Don't Leave Me Alone 2009 Campaign - winning
2nd place as a member of the Latin America Region and Haiti
Earthquake committee.
ED FITZER & CO. - Fort Lauderdale, FL
2006 - 2008
Executive Assistant / Business Relations Manager
Served as primary client contact as well as President's associate
for this small international financial recovery service firm,
prioritizing issues and delivering important information.
Collaborated on the management of daily operations
within the organization. Supervised and trained administrative
staff in daily job responsibilities.
* Performed key client / vendor-relations functions and responded
to client inquiries. Consistently commended for analytical as
well as service-oriented aptitude. Played an integral role in
increasing client satisfaction levels by providing exceptional
level of service.
* Applied systems and procedures to maximize workplace efficiency
and increase productivity. Handled financial management functions
including accounting, accounts payable, accounts receivable,
billing, expense reports, etc.
* Developed marketing and sales presentations for local and
international new business; established new accounts.
* Traveled to Puerto Rico as liaison between clients and vendors
to maintain excellent relationships.
* Compiled data from Microsoft Access to create spreadsheets in
Excel; created PowerPoint presentations for marketing and sales.
* Promoted from Executive Assistant after four months of service
to oversee New Business Development Department. Contributed to
acquisition of (2) new accounts by improving customer service
relationships.
KENTWOOD PREPARATORY SCHOOL - Davie, FL
2006
Bookkeeper
Oversaw daily operations with accountability for all accounting
functions, and supported the Director. Supervised administrative
staff in daily job tasks. Ensured full compliance with internal
office and financial procedures.
* Held responsibility for accounts receivable / payable, billing,
and inventory. Generated expense reports and bank
reconciliations.
* Served as school liaison with parents, teachers, students,
vendor's administration and general public.
* Ensured full compliance with internal office and financial
procedures.
PDI, INC. - Miami, FL
2002 - 2004
Sales Representative
Promoted OTC (over the counter) products as well as
prescription-only products. Called on physicians to develop
business. Set up and maintained target list. Developed
outstanding client relationships, driving productivity.
CITIBANK LATIN AMERICA TRAINING & DEVELOPMENT CENTER
(LLOYD STAFFING) - Ft. Lauderdale, FL
2002
Course Administrator
Coordinated logistics for all Citibank Management and Sales
training events for the Latin America Region: scheduled and
coordinated the use of equipment, set up facilities, negotiated
contracts and catering for on-site training events.
* Identified and selected vendors for training facilities,
catering, materials and supplies, and served as primary contact
for day-to-day issues. Negotiated, discussed and resolved
standard issues and concerns with vendors regarding accuracy,
timeliness, billing, and service.
* Earned recognition from upper management and Latin America
Region employees for expertly coordinating the trainings and
managing logistics.
AMERICAN EXPRESS TRAVEL RELATED SERVICES - Miami, FL
1999 - 2002
Executive Assistant to VP, Public Affairs
Supported VP of Public Affairs of the International and Latin
America Public Affairs Department. Served as liaison between
various public affairs staff throughout the United States and
Latin America. Provided general assistance to Executive Team
members. Compiled and maintained department information, such as
timesheets, expense reports, spreadsheets, contracts, and invoice
payments.
* Organized special projects and events, including town hall,
local, and regional meetings which included site selections,
catering, invitations, special guests, speakers, presentations,
and special arrangements.
* Served as a liaison to Public Relation agency to coordinate
monthly calls, reports, and marketing presentation as well as
implementation strategies.
* Oversaw executive calendar and scheduled appointments;
coordinated domestic and international executive travel.
* Organized 2000 American Express Latin America and Caribbean
Press Forum in Miami Beach, attended by 20 journalists from
Argentina, Brazil, Mexico, Puerto Rico, Venezuela and Chile.
* Coordinated 2001 Global American Express Public Affairs and
Communications Meeting.
* Produced employee communications newsletter; oversaw Latin
America Region media coverage.
* Received awards for excellent performance: Factory's Finest
Gold Award 2001 and Rings of Reward and Recognition for the 2000
American Express Latin America and Caribbean Press Forum.
CITIBANK LATIN AMERICA CONSUMER BANKING (LLOYD STAFFING) -
Ft. Lauderdale, FL
1999
Administrative Assistant to VP, Human Resources
Delivered administrative support across a wide variety of human
resource functions including personnel files, performance
assessments, and relocations. Coordinated interviews and
candidates follow-up from other countries for future
opportunities within the company. Earned recognition from upper
management and co-workers for expertly coordinating events and
managing logistics.
EDUCATION
Secretarial Sciences -
University of Puerto Rico, Bayamon, Puerto Rico