Irene Michele Searcy

5718 Rose Court

Berkeley, Illinois 60163
(630) 363-3250 -cell (708) 544-5668 - home misearcy@yahoo.com
OBJECTIVE:
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To find a financial institution that can benefit from my 20 plus
years of experience and management.
STRENGTHS:
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* Deliver high quality work in challenging situations
* Ability to coordinate and prioritize multiple tasks
* Enhance team performance by providing clear specific feedback and
recognition
* In-depth knowledge and application of Real Estate Loans
* Superior communication, orally and in writing
* Microsoft Word, Excel, Document imaging, Power Point, Lotus notes
* Assertive, self-motivated, goal oriented, organized and efficient
EXPERIENCE:
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December 1996 Household Retail, Wood dale, IL - March 2009 HSBC,
Elmhurst, IL
>Lead Customer Service Analyst/Call Center - 3 years
>New and Seasoned Employee Real Estate Underwriter Trainer - 1 year
>Real Estate Secured/Unsecured Real Estate Underwriter Trainer - 1
year
>Real Estate Underwriting Unit Manager - 8 years
Key responsibilities:
* Manager's immediate assistant
* Analyzed and resolved customer's request and billing errors
* Prepared monthly activity reports for various functions
* Managed employees' schedules
* Completed review of customer applications and credit profiles.
Accurately assessed the FICO credit guide and risk scores, to quickly
determine the best benefit for the customer and company
* Read, analyzed, appraisals and title commitments
* Prepared training material for new hired underwriters
* Conducted new hire interviews
* Trained to properly calculate numerous sources of income
* Knowledgeable of and adhere to Federal, State, and local corporate
policies and procedures
* Managed an underwriter staff of 6 -14 employees
* Training and provided demonstrations to various units and Senior
Management
* Traveled to branch sales offices for product training and
explanation
* Prepared and approval Real Estate closing documentation
* Conducted annual employee performance reviews
* Authorized to approve up to $650,000
* Proficient communication with attorney's, title companies, various
lenders
* Mentored staff members to increase effectiveness and accuracy
EDUCATION:
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Triton College - Business Administration
References Upon Request