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EDDIE JONES

409 BROOK GLEN DRIVE


RICHARDSON, TEXAS 75080
PHONE: (972) 889-9503 (H); (214) 725-7441(M)
E-MAIL: ejad9097@westpost.net
CAREER SUMMARY
Results-driven Technical Leadership Professional with broad-based Greenfield GPO
N/Triple Play network design experience encompassing all aspects of High and Low
Level GPON Network Design, detailed site design, vendor qualification and selec
tion. Accomplished professional who has earned a reputation for consistently ex
ceeding aggressive design deliverables for the Saudi OCC GPON project under mana
ged under Verizon's Federal Network Systems. Collaborative leader with the abili
ty to build, train, motivate and mentor highly successful teams creating outstan
ding organizational performance. Effective communicator possessing excellent in
terpersonal and relationship-building skills. Expertise includes:
* Project Management
* Network Engineering
* Process Improvement
* Vendor Qualification
* Application Testing
* Network Implementation
* Strategic Planning
* Network Synchronization
* Solutions Management
* Network Development
* Design Documentation
* Team Leadership
* Requirements Analysis
* Client/Customer Relations
* Vendor Management
PROFESSIONAL EXPERIENCE
FRONTIER/VERIZON (VIA ACQUISITION) 2009 - PRESENT
DISTINGUISHED MEMBER OF TECHNICAL STAFF
Design and plan next generation Passive Optical Networks utilizing GPON technolo
gy for cost effective and profitable SFU/MDU service delivery solutions for Trip
le Play customer services. Primary market drivers are to provide technical solut
ions that lower the costs of the network while maintaining superior services.
VERIZON BUSINESS - COMPLEX PROJECT PLANNING
2007 - 2009
PRINCIPAL ENGINEER
Evaluate international and domestic opportunities with all internal and external
stakeholders via Due Diligence efforts that include compilation of high level/d
etailed network designs and RFP Tenders/proposals for services. Define SoWs for
strategic partners for life cycle project support. Define lab based test cases f
or proof of concept and associated lab certification of system/network design. C
onsult with partners to develop technical solutions for non-standard designs for
cost effective, profitable and implementable projects. Provide network activati
on leadership and 4th Level Technical support for the delivered solution and des
ign. Recommend upgrades, manage code releases and life cycle cost engineering fo
r ensuring customer satisfaction as well as global technical excellence.
* Authored GPON/Triple Play High Level and Detail Design documents for Greenfiel
d customer deployment in The Kingdom of Saudi Arabia (OCC). Experience with GPON
designs using AXS-1800/2200 OLTs, Tellabs 7100 ROADMs, Juniper MX-960 MPLS clou
ds with QoS for VoIP, all IPTV solutions, data interconnects to ISPs, Motorola M
iddle Ware integration and off net TDM C7 signaling (Saudi Arabia daxed on DNX-8
8 via CS2K interface for handoff to Saudi Tel and mobile carriers).
* Compiled and published High Level Network Design and Architecture document for
Verizon's Immersive Video Business to Business service, a 1080P high definition
video conferencing with data collaboration service offering.
ERICSSON GLOBAL SERVICES NORTH AMERICA 1999 - 2007
SENIOR STAFF ENGINEER / TEAM LEAD
Led a mobile Internet O&M / Transport Network Optimization consulting team in se
rvice development and delivery. Developed Transport / Network Optimization serv
ice modules and packages. Acquired new business sales leads, prepared responses
to RFPs, and refined deliverables and customized business solutions. Advanced
professional services opportunities through SoW development, value propositions,
and cost estimates. Supported the national account and emerging account sales
teams by assisting customers with the data capture requirements for next generat
ion IP, ATM, and mobile networks. Directed departmental engineering efforts dur
ing customer migrations from TDMA to GSM / GPRS-based and 3G trial networks. Pr
ovided third-level technical support on network solutions and synchronization is
sues during implementation and integration of 3G UMTS / WCDMA networks. Led pro
duct demonstration teams, consisting of engineers and marketing personnel, at te
lecommunications trade shows.
* Led a team of staff-level engineers / ASP contractors during the first compreh
ensive E911 Phase II audit for AWS / Cingular.
* Provided a comprehensive GPRS 2.5G knowledge transfer for an O&M client, resul
ting in the first operational mobile internet network in Canada.
COYOTE TECHNOLOGIES 1998 - 1999
SENIOR PRODUCT MANAGER
Performed extensive market research on new IP and cell-based products, identifyi
ng new product requirements and monitoring competitive activity. Authored and p
ublished comprehensive marketing requirements documents, including value-added f
eatures such as engineering test plans for new products in development, market s
hare with projected revenue, and product features lists with projected release d
ates. Developed bill of materials with cost-of-goods-sold models supporting cos
t targets generated by market research and corporate directives. Trained the sa
les team on product strengths, limited weaknesses, and opportunities.
* Defined the market size for the VoIP Gateway segment, created comprehensive ma
rketing features for the new product, and produced projected cash flow for the c
ompany.
MCI 1994 - 1998
SENIOR ENGINEER - STRATEGIC ACCOUNTS (1997 - 1998)
Directed the advanced analysis, review, and functional / conceptual validation o
f non-standard technical requests and RFPs for strategic accounts and the nation
al sales force. Considered customer requests for designs of large corporate IP,
frame relay, and ATM networks, and recommended appropriate solutions. Reviewed
customer routing protocols and hierarchies for Hyperstream connectivity and tra
nsport, adhering to RFC 1483 and 1490 standards. Identified CPE equipment and c
onfiguration deficiencies as well as network management center access design req
uirements and approvals.
* Evaluated highly complex customer requirements and recommended modifications t
o capture new customers while expanding revenue from the existing client base.
* Recommended customized business solutions for private and virtual network desi
gns, improving the cost-effective utilization of network resources and generatin
g new revenue streams.
NETWORK ENGINEER - FAA LINCS NETWORK DESIGN (1994 - 1997)
Applied telecommunication engineering principles and practices to a wide range o
f assignments related to the FAA LINCS private network. Assessed customer requi
rements through direct and indirect contact; reviewed and provided technical gui
dance in the preparation and presentation of customer proposals. Prepared white
papers for specific customer applications. Authored lab test plans for testing
and certifying new hardware prior to network implementation. Analyzed network
alarm delivery processes, and identified correlation techniques. Demonstrated n
etwork capabilities at government trade shows.
* Consistently delivered creative and innovative solutions to evolving customer
requirements while adhering to significantly restrictive technical specification
s.
EDUCATION
UNIVERSITY OF DALLAS
MASTER OF BUSINESS ADMINISTRATION IN TELECOMMUNICATIONS MANAGEMENT
STEPHEN F. AUSTIN STATE UNIVERSITY
BACHELOR OF BUSINESS ADMINISTRATION IN MANAGEMENT