Beruflich Dokumente
Kultur Dokumente
PROFILE
Detail-oriented administrative assistant with professional demeanor and strong w
ork ethic. Solid verbal and written communication skills, with focus on client
services and support objectives. Additional strengths include:
* Effective contributor individually or as team player
* Certified Medical Administrative Assistant
* Ensured prompt and accurate delivery of projects to clients
* Proficiency with MS Word, Excel (formulas), Outlook
* Knowledge of Medical Terminology
* Experience in medical office setting
ACCOMPLISHMENTS
* Established objectives for client support seminars through client
interaction
* Managed logistics for support seminars by researching client interests
* Coordinated hotel accommodations, meeting rooms, and client menus
* Delivered presentation to management regarding Client Support
Seminars
* Provided administrative assistance to engineering staff of 10
engineers and Branch Management
* Performed office managerial duties at a National environmental
engineering firm
* Received commendation for excellence in client services
PROFESSIONAL EXPERIENCE
OMNICARE CLINICAL INTERVENTION CENTER
- Cincinnati, OH - Leading provider of pharmaceutical care for seniors in
the United States
Clinical Support Technician 05/10-07/10
Served patients by compiling preparatory documentation for pharmaceutical interv
entions.
RECONSTRUCTIVE ORTHOPEDICS & SPORTS MEDICINE, INC.
- Group Practice - Four (4) office locations in Cincinnati, OH
Appointment Scheduler 2007-2008
* Arranged for patient office visits; 150+ average weekly
* Processed patient claims; 50+ weekly
* Handled daily patient billing inquiries
* Verified patient insurance information for accuracy
* Maintained patient database for accuracy
AMERICAN MODERN INSURANCE GROUP
- Licensed in 50 states, American Modern's property and casualty
companies have been National Leaders in specialty insurance since 1965
Customer Support Representative 2002-2005
* Processed changes/additions to current policies
* Compiled information for prospective business
* Initiated claims process for National client base
* Performed liaison activities between brokers and clients
EDUCATION
TECH SKILLS, INC.
Technical College, Cincinnati, OH
Full-time Student 08/08-03/09
* Earned CBCS (Certified Billing & Coding Specialist ) Physicians Coding
(CPT-4);
Hospital facilities (ICD-9) Coding)
* Acquired knowledge of Medical Terminology and administrative
practices in health care setting