JOHN GOUVATSOS

208 BOSLEY AVENUE * TOWSON, MD 21204 * 443-670-6554

* jgb3e018@westpost.net
SUMMARY

BUSINESS ANALYST with extensive experience in SDLC, data quality and

integrity and application development. Proven abilities in project
management, system configuration, requirements management and testing
and production support. Adept at planning and managing projects in a
shared services environment resulting in greater efficiency and
automation for business processes. Excellent analytical, problem
resolution and communication skills.

* Performance Optimization * Annual Enrollment Support

*
Troubleshooting
* Benefits Administration
* Vendor Relationship
Liaison * Training &Mentoring
EXPERIENCE
RANDOM HOUSE, INC. Westminster, MD 2006-2010
SENIOR SYSTEMS ANALYST
Administered the Benefits and Pension PeopleSoft systems and served
as back up for the HRMS, Payroll and Self Service applications.
Provided support during Annual Enrollment and day to day activities.
Developed and maintained interfaces with vendors. Configured Benefits
system and converted enrollment history into UltiPro.
*
Improved data quality and reduced costs through regular audits.
*
Decreased processing time by 50% through automation of vendor feeds.
*
Created custom processes to ensure quality and timeliness of annual
reports used in the preparation of retirement valuations and benefit
statements.
*
Implemented first web annual benefits enrollment for the supported
Bertelsmann companies.
GEICO DIRECT, Washington, DC 2003a"2006
HRIS SYSTEMS ANALYST
 Continued development of applications to better handle HR functions
through systems. Coordinated work with HR in year-end projects for
all qualified plans. Developed system procedures for Benefits
Analysts. Maintained system through periodic updates and upgrades.
Planned and led the pension plan closing to new participants to
reduce expenses.
GEICO DIRECT, Washington, DC 1999a"2003
SENIOR BENEFITS ADMINISTRATOR
Headed a team of three analysts responsible for the administration
of retirement plans (qualified and non-qualified) including
preparation of Form 5500 schedules. Maintained regulatory compliance
and coordinated efforts with the Benefits Administrative Committee.
Acted as a liaison between Human Resources, Payroll, Legal, Actuaries
and HRIS.
Was instrumental in the development and implementation of computer
systems (PeopleSoft) to enable HR in the internal record keeping
through periods of massive growth and well into the future.
ARPS, LLC Towson, MD 1997a"1999
ACCOUNT EXECUTIVE

Consultant for over sixty small and medium size retirement plans.
Responsible for the installation and administration of defined
benefit and defined contribution plans. Served as contact between
clients, the IRS, actuary, legal counsel, accounting and financial
institutions. Researched and responded to questions from the plan
sponsors, calculated retirement benefits, performed plan asset
valuation and compiled data for annual preparation of government
reporting forms. Developed database for workflow and billing
purposes.
BOLTON, OFFUTT, DONOVAN, INC. Baltimore, MD 1995-1997
PENSION ADMINISTRATOR

Daily administration of pension plans. Responded to questions from

clients and auditors. Compiled and analyzed data for studies, annual
valuations and the preparation of government forms. Attended employee
meetings and prepared written material to communicate operation of the
plan to its participants.
WF CORROON a" EAST Baltimore, MD 1991-1995
PENSION ADMINISTRATOR
Calculated retirement benefit options for the plan participants.
Compiled and analyzed data used in annual defined benefit valuations.
Reconciled pension fund assets. Prepared government forms. Developed
software to calculate pension benefits and various payment options.
 EDUCATION

Bachelor of Arts, Applied Mathematics

Towson University, Towson, MD
TECHICAL SKILLS

Microsoft suite, PeopleSoft, Ultimate Software, MS Project, SQL,

Visio
PROFESSIONAL DEVELOPMENT

Attended a variety of seminars and classes, including project and

time management, work diversity and employee relations.
REFERENCES
Mary Klinger
Director HRMS/Payroll Shared Services
Random House, Inc.
400 Hahn Rd. Westminster, MD 21157
410-596-6852
mklinger@randomhouse.com
Chittu Mahapatra
FedEx
Programmer/Analyst Advisor
412-747-8498 (Office)
301-256-8140 (Mobile)
chittu.mahapatra@fedex.com
Michael Van Kradenburgh
PeopleSoft Systems Analyst
BOSE Corp.
Framingham, MA
202-246-6806
mvankradenburgh@gmail.com
Henry James
HRIS Programmer Analyst
GEICO
One GEICO Plaza, Washington DC 20076
301-986-2824
hjames@geico.com
David Wilson
Senior Consultant
WorkStrategy, Inc.
5565 Sterrett Place, Suite 401, Columbia, MD 21044
410-715-1020 ext-123
dave.wilson@workstrategy.com