Peter Steinberg

*** Management / IT ***

64 Garden Court, Succasunna NJ
(973) 234-2533 * psb27ad4@westpost.net
6+ years of IT Experience:
Extensive experience in PC repair, troubleshooting and support of a 24x7 hospita
l system with 2,500+ end-users. IT Project Management and customer support. Thri
ves on challenges and excels in a fast-paced environment.
Strong Technical Foundation: Rapidly assimilates new technologies and methodolog
ies to implement customized, state-of-the-art solutions. Strong foundation in so
ftware installation, hardware troubleshooting and testing.
Technology Infrastructure: Excellent troubleshooting skills. Able to assess curr
ent methods and structures and perform systematic procedures to isolate and reso
lve technical issues and improve company productivity.
Highly Skilled Communicator: Able to efficiently collaborate with colleagues and
vendors at any level. Builds strong rapport with management, vendors, clients a
nd technical specialists. Fluent in Polish & English.
Project Management Experience: Extensive experience in planning, analysis, execu
tion, testing and implementation in actual as well as virtual environments.
St. Clare's Health Services | Denville NJ
Lead Helpdesk Technician 1/2000 - 8/2003
Served as voice/data Help Desk Technician/Operator in a 24-hour corporate enviro
nment as the sole PC Support Technician on-shift, supporting 2,500+ users (in-pe
rson and via telephone). Ensured uninterrupted functionality of all hospital sys
tems as Computer Operator. Created new system accounts and issued passwords. Arc
hived files, and implemented and tested new software and hardware. Supervised a
team of support staff. Assisted management with implementation of a new media-st
orage system. Collaborated to implement a new method of interdepartmental commun
ications to speed up production. Provided extensive end-user training. Maintaine
d, repaired and provided trouble shooting for hardware and installed and configu
red software. Collaborated with venders to resolve system problems and ensured c
ompliance of policies and procedures with state and federal guidelines.
Developed Data Systems | Forked River, NJ
Computer Operations Consultant 3/2001 - 7/2003
Subcontracted performance of consulting functions to improve efficiency and secu
rity of IT at East Orange Hospital, NJ. Assisted with implementation of new tech
nologies and methods of production for a former vendor of East Orange General Ho
spital in East Orange, NJ.
Expert International | Lodz
General Manager 8/2003 - 4/2005
Performed thorough management and marketing functions. Impacted sales and profit
ability, delivered critical merchandising and marketing decisions, and led the c
ompany through dynamic growth and territory expansion.
Corporate Language Training | Warsaw
Director 4/2005 - 9/2007
Commenced Corporate Training company. Assembled and supervised an extraordinary
training force. Created a revolutionary and innovative "PTS" (Play, talk, study)
training method. Trained and coordinated a team of language trainers and staff.
Researched and developed new accounts, ensuring their satisfaction as well as p
rofitability. Provided and oversaw comprehensive marketing functions.
Noweauto | Lodz
Project Manager-System Engineer 9/2007 - 4/2008
Originated, implemented and oversaw a web based automotive brokerage system.
Designed and deployed comprehensive, pre-packaged interactive, content managemen
t based online auto-brokerage system . Provided full range of support, import an
d export duties, as well as customized vehicle delivery program. Supervised a dy
namic team, oversaw extensive management functions as well as day to day operati
ons.
B-Seen | Lodz
Project Manager 4/2008 - 7/2009
Supervised and engineered an innovative project of a web based medical reservati
on system. Commanded conception of the system through an exhaustive testing phas
e to it's final inauguration. Performed financial planning, and analysis. Assemb
led and trained an extraordinary sales and support force. Supervised system perf
ormance, investor relations, and daily proceedings. Provided quality assurance g
uidelines and executed QA functions.
Rt 46 Jeep Chrysler Dodge | Little Falls NJ
Internet Sales Consultant 7/2009-present
Performed Desktop support, and training. SALESMAN of THE MONTH-NOVEMBER 2009. Pu
rchased auto inventory, conducted appraisals, directed the reconditioning of tra
de-in vehicles for resale, and assisted with new car sales. Created innovative p
romotional marketing strategies, designed and placed advertising featuring new a
nd used car inventory. Established loyalty programs and referral programs to mee
t/exceed established sales goals and objectives by developing effective sales in
centives. Supervised negotiations of all sales, trade-ins, financing and credit
arrangements. Monitored and reported sales volume, financial and business transa
ctions.
Master's Degree, Marketing and Management, 10/2003 - 5/2008
Higher School of Arts and Economics
Lodz, Poland
Automotive Engineering, Automotive Technician 9/1993-5/1998
Automotive High School no1
Lodz, Poland
PR Specialist Certificate 10/2008-12/2008
NLP in Management Certificate 2/2009-4/2009
Windows NT/98/95/ME/XP/Vista, Microsoft Word, Microsoft Excel, Microsoft PowerPo
int, Microsoft Access, Desktop Support & Setup Siebel/Remedy/Vantive, Hardware S
upport, Laptop Support & Setup, Symantec/Norton Ghost, Blackberry, Helpdesk MS E
xchange, Active Directory, Call Center, Citrix, Adobe, IBM AS400, Windows Server
, Windows Mobile, TCP/IP/Wireless/Network, Printer setup/support, Multimedia App
lications, Software Install, Software/Hardware Support, Technical Support, Voice
mail, MS Office XP/2k/03/07, Peripheral Setup/Repair, Remote Desktop, Customer S
ervice Avaya/VoIP, Hardware Install, Backup Imaging, Smart Phone/PDA