VITO GERARD CASALE

50 Lancaster Road, Freehold, New Jersey 07728

732.691.2364
vgcasale@yahoo.com

CAREER FOCUS ~ SALES ~ HUMAN RESOURCES

Pharmaceutical/Consumer Product Company
Client-centered professional with valuable blend of business ownership and manag
ement experience combined with talent in hair care and cosmetology leading to cu
stomer’s enhanced appearance and well-being. Exhibited excellent customer service, a
dministrative skills, and cosmetology training to drive first-rate client care a
nd implement organizational management and planning strategies. Extremely well o
rganized, dedicated, and resourceful, with the ability to guide operations and a
ssociates associated with technique improvements, maximized productivity, and bo
ttom-line development. Core strengths include:
- Customer Service
- Sales Management
- Creative/Strategic Selling
- Client Needs Analysis
- Leadership
- Relationship Building
- Time Management
- Inventory Management

PROFESSIONAL EXPERIENCE
Operations Manager/Colorist-Stylist/Owner
THE STYLE ROOM SALON (www.thestyleroom.com) 1999-Present ~ Brielle, NJ
Full service salon which created a dynamic brand providing both hip and luxury m
arkets, with stylish team of artists providing cutting edge services from inspir
ation, experience, and overall dedication.
LEADERSHIP & MANAGEMENT
- Exemplify hands-on management experience; utilize exceptional multitaski
ng abilities and motivational skills to lead a group of people as well as to enc
ourage the staff to maximize their profitability.
- Oversee salon’s daily operations, involving employees, inventories, store fa
cilities and equipment, and sales/business activities.
CUSTOMER SERVICE
- Cultivate solid customer relations while monitoring and resolving any se
rvice issues that arise.
- Consistently deliver excellent customer service through fulfilling clien
t satisfaction, increasing revenue by maximizing customer sales, as well as by w
orking actively in a team of accommodating staffs.
- Proactively develop and manage customer relations, promote goodwill and
generate repeat/referral business that continuously brings substantial sales pro
fitability.
STAFF TRAINING & MOTIVATION
- Successfully established career record of motivating personnel to perfor
m at high efficiency levels; employ exceptional talent for recruiting, hiring, a
nd developing support staff.
- Share knowledge in order to attain corporate goals.
EMPLOYEE RELATIONS & COMMUNICATIONS
- Implement best management practices and balance the organization’s best inte
rests with the employee’s needs to achieve business goals.
EDUCATION & TRAINING
Bachelor of Arts in Biology ~ Kean University ~ Union, NJ: 2002
Capri Cosmetology ~ Brick, NJ