http://www.linkedin.

com/in/rajsinhaprofile

>> Raj Sinha One Number: 973 220 8244

31 Oak Ave , West Orange, NJ

Successful Product Technical Development Manager with extensive experience and strong record in leading
>> Summary

innovative and large complex product solutions. Experienced in managing large teams employing Agile software
development methodology, using both onsite and offshore models. Hands on experience in implementing and
managing Innovation process and idea management. Expertise is in applications (Mobility, Android, Enterprise and
Web) and application enablement with emphasis on Usability engineering goals. Significant background in
organizational development, staff planning development and mentoring. Experienced in evaluating and managing
ODMs.

Seeking an exciting and challenging opportunity where my strong technical background with passion for innovation
and creativity can find a new home.

Senior Technical Manager (Avaya Flare™ Experience/Video Desktop Device) Full stack Android
Prese

>> Achievements
>> Career Highlights

• Lead the development of the applications The Avaya Flare™ Experience on the Android OS development on a
nt based 10.1 HD Tablet form factor Video Desktop device. Delivered a ground breaking custom tablet HW.
Implemented Agile SW
innovative software and is the industry’s first, next-generation user experience that delivers
unique collaboration capabilities across video, voice, messaging and social media. Methodology across
large teams
• Primary Interface and Usability champion for the development team responsible for
Unique Idea/Concept
Flare™ core concepts and usability goals.
Pipeline management
• Managed a cross geographical team to support the development of the product through
Usability Engineering
all phases including idea/concept pipeline management, prototyping, design & development 15 + patents.
and a successful release. Implemented 12 core
• Core team member responsible for reporting status and progress of project to senior apps and 200 use
leadership. Represented the project for all concept validation and demos. cases.
July 08
Jun 08 Development Manager (Green Feature Prog/Next Gen Arch. and Concepts) Implemented new
• Managed a creative program to channel innovative and forward looking concepts and crowdsourcing model
ideas and bring them to market under the Green feature Aegis. & Innovation process
20+ Green features for
• Designed and implemented a home grown innovation process and tool to funnel ideas and
Tier 1 customers
manage the backlog. The project also employed new concepts and methods for engaging
Developed detailed
the customers for feedback and has largely relied on the “crowd sourcing” model to gather
assessment matrix
patronage for ideas in the innovation funnel for chip and
• Lead the development of several cool applications and features for customers. architecture options.
• Lead a team to prototype several FLW concepts and architectures ranging from different
chip partners (Intel, Broadcom, TI) to different applications architectures such as Linux/QT,
Sept 07 Symbian. Android, Web OS and other home grown solutions.

Aug 07 Development Manager (Avaya Offshore Centers of Excellence) Forbes 2007 Applied
• Planned and managed two large Software Offshore centers including Partner Selection, Innovation Award for
Training, SOW and SLA development and ongoing management. Process Innovation -
• Responsible for and owned all interfaces including business and technical teams between 2nd Place
ODC partners and Avaya. Reduced attritions to
• Developed and implemented performance metrics. Implemented training programs and less than 8%
retrospectives to constantly improve on the quality and metric goals. Executed > 15 full
• Successfully maintained ramp up plans and goal alignment to Avaya leadership SDLC projects
Feb 04
Jan 04 Architect/Team Lead (IP Phones Custom projects/ Web browser and App Enablement) Avaya Labs Cup
• SME and innovator in the rapidly evolving and challenging field of VOIP applications. (04/05)
• Developed and promoted numerous concepts on Avaya platform to introduce, support 2 Patents
and help Avaya capture this multi-million dollar market niche. 3 million dollar custom
• Led a cross-functional business/technical team innovating in the area of SW applications solution for Wynn
that integrate "Voice over IP" (VoIP) Telephony technologies. Hotel
• Architect/Lead developer of an embedded web browser designed for small foot print and Fostered a
responsible for application enablement API for IP Phones. multimillion dollar
Feb 01 applications market
for ip phones
Skills Android Development, Mobility, UC Applications, Web Applications, SDK and API, REST Api, WS*-,Java/JSP, PHP/ASP,
>> Etc

C/C++, Spring, SOA, JDBC, SQL, XML/WML, XHTML, Flash, AJAX, HTTP, Clearcase/SVN/Jira, Web Dev, Javascript
Agile SW/Scrum methodology, Offshore SOW/SLA, Engineering Staff Training and Mentoring, Partner/ODM
management, Technical program management, Full SDLC, Usability engineering, Developer ecosystems

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 Resume of Raj Sinha [raj.sinha@gmail.com (973) 220 8244]

WORK EXPERIENCE (DETAILED)

Avaya Inc, Lincroft, NJ Feb 2001 - Present

For this global leader in enterprise communications solutions, worked in the Innovative Desktop Solutions department in
multiple roles. Recent accomplishments have included the ground breaking innovative software called the Avaya Flare™
experience on the 10.1 HD Android based Tablet form factor along with managing and implementing offshore development
centers of excellence to support full lifecycle projects using Agile methodology. Other accomplishments have been as an
architect/team lead on complex innovative applications that have resulted in numerous awards and patents over the years.

Avaya Flare™ Experience on the Avaya Video Desktop Device July 2008 - Present
Senor Technical Manager (Applications, Market and User Experience)
The Avaya Flare™ Experience on the Android OS based 10.1 HD Tablet form factor Video Desktop device is a ground breaking
innovative software and is the industry’s first, next-generation user experience that delivers unique collaboration capabilities
across video, voice, text and social media. The Avaya Flare™ Experience features a central spotlight that highlights active or in-
progress communications.

As a senior technical manager, lead the development of all applications and usability in the Android architecture

Primary Interface and Usability champion for the development team. Part of the core Check out the Avaya Flare™
usability team responsible for Flare™ core concepts and usability goals. Experience on the web:

Managed a cross geographical team in India, Israel, Canada and US. Responsible for the • You Tube Channel
formation, training and development and mentoring of the development and system • Flickr Album
verification team.

Core team reporting directly to senior leadership. Responsible for strategy alignment
and concept validation with sponsors
Concept Phase (Features and Usability)

Lead the concept phase of the project, managing the idea pool and pipeline. Managed
the agile team responsible for prototyping. Developed a simple idea management
process to systematically capture, process and asses ideas against business use case
and goals.

Served as the development team liaison for the design firm, helping them validate the
high level concept ideas and vetting them against the architecture. As a highly
energized contributor and innovator, helped shaped several key concepts of the Flare™
experience.
Core and Solution Architecture Activities

Key contributor to the Platform selection including chip and partner selection for the
different components and overall solution, Android architecture around applications, services and UI.
Prototyping:

Lead the prototyping and business case validation of 15 core applications and over 200 major use cases.

Lead the usability studies and the incorporation of the major findings back into the prototyping pipeline.

As a result of the highly energetic and productive prototyping phase my team has contributed towards more than 40
patents including my own contribution of 16.
Design and Development

Lead the core development of all applications including the major UI components of the Flare™ Fans, Contacts,
Contextual History, Email, Calendar, Top Bar, Collaboration, Social Media integration, Innovative integration with PC and
single sign on, Collaboration tools such as application sharing, multi user white board and presentation tools.

Lead the development and strategy around third party integration including SDK and API development, Unique IT and
Application deployment features and controls and Third party Market business opportunity.

Lead the VDI strategy for ADVD platform integration.

Lead the design and development of Core UI components including the windows, navigation, Keybaord and localization
and common widgets and controls.
Business and Marketing Support

Responsible and Main engineering lead supporting all trade show and customer demos. I have personally demonstrated
the Flare™ experience to key customers and CXO’s/Business leaders. I also lead the highly successful and prominent
market and media glitzy launch of the product. Contributed and supported the marketing team in development of the
video and screen casts.

Awards and Accolades

16 US Patents filed.
Nominated for Wall Street Journal Innovation Award

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 Resume of Raj Sinha [raj.sinha@gmail.com (973) 220 8244]

Avaya IP Phones Green Feature Release Program Aug 2007 – June 2008
Development Manager
Managing a creative program to channel innovative and forward looking concepts and ideas and bring to market under the Green feature
Aegis. The overall goal of this initiative is to increase business for Avaya and its partners by creating awareness and excitement for IP enabled
capabilities.

As an Agile evangelist and a certified Scrummaster employed the Agile Scrum Software methodology for project execution.

Designed and implemented a home grown innovation process and tool to funnel ideas and manage the backlog. Developed metrics
and an idea workflow engine to engage idea sponsors. The project also employed new concepts and methods for engaging the
customers for feedback and has largely relied on the “crowd sourcing” model to gather patronage for ideas in the innovation funnel.

Introduced Rally Agile project management tool to Avaya which greatly improved the reporting and alignment with business
deliverables and reporting.

Offshore Development Center(s) of Excellence Jan 2004 – Aug 2007

Development Manager
Planned and Managed Software Offshore Outsourcing program of over 120 associates, including Partner Selection, Training, SOW and SLA
development and ongoing management.

Successfully established Offshore Development Centers at TataElxsi, India and Wipro, India to support full lifecycle projects.

Responsible for and owned all interfaces including business and technical teams between ODC partners and Avaya.

Developed and defined all documents including Statement of Work (SOW), Service Level Agreements (SLA) and Project plans.

Developed and implemented performance metrics. Implemented training programs and retrospectives to constantly improve on the
quality and metric goals. Successfully maintained ramp up plans and goal alignment to Avaya leadership.

Defined and directed project goals, objectives, critical success factors, milestones, and risks. Implemented risk mitigation plans that
kept projects on target.
Awards and Accolades

Forbes 2007 Applied Innovation Award for Process
Avaya process execution award: 2006-07
Innovation - 2nd Place
Directors award of excellence: 2007

Avaya Leadership Award Nominee, 2007

Avaya IP Phone Full Lifecycle And Rapid Response Projects Sep 2004 – Aug 2007
Development Manager

Managed parallel development of full lifecycle projects and higher priority customer escalations in rapid response projects.

Led successfully deployment of multiple full lifecycle projects with budget ranging from $2-4 Million. Led numerous (10+) rapid
response projects and special teams. These projects developed special custom features for Avaya clientele. Managed all phases of the
project including customer engagement, estimation, development & test and post-delivery support. Team sizes ranged from 5 to 10
and budget ranged from 30K to $1M.

Managed the activities of approximately 60+ internal and external resources in New Jersey, Germany, Australia and India, overseeing
the design, development, test, customer trial and global introduction for the releases.

Architected and managed a complex software codebase/configuration management across multiple projects that led to significantly
reducing the time to market release schedule to every 3 months, a first in the history of this department.

Avaya IP Phone Application Suite and IP Embedded Web browser Sept 2001- Dec 2005
Architect/Project Lead
SME and innovator in the rapidly evolving and challenging field of VOIP applications. Developed and promoted numerous concepts on Avaya
platform to introduce, support and help Avaya capture this multi-million dollar market niche. Led cross-functional business/technical team
innovating in the area of SW applications that integrate "Voice over IP" (VoIP) Telephony technologies

Designed and developed a web services based XML compliant API’s (Push API) to promote development and support of third party
applications. The Push API is an innovative and patent pending application that enables applications to spontaneously “push” data to
the endpoints. Data can include full screens of image and data, context sensitive short messages or audio streaming.

Designed and developed a fully standard compliant embedded WML web browser for IP phone family.
Awards and Accolades:
• Avaya Lab Cup: Awarded to the Push Api, Dec 2004 • Avaya Labs Cup: Wynn IP Application Team, June 2005.

Misc Jan 1996- Sept 2001

Software Developer (Avaya, Intercs, Constellations etc)

Software developer for multiple clients for large web based projects including Jvc.com
Education
Graduate MS in Computer Science (27/30 credits) NJIT, Newark, NJ
Graduate MS in Environmental Engineering (Aug 98) NJIT, Newark, NJ
Bachelors BE in Chemical Engineering (Aug 96) MIT, Manipal, India

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 Resume of Raj Sinha [raj.sinha@gmail.com (973) 220 8244]

>> Recommendations

http://www.linkedin.com/in/rajsinhaprofile
42 people have recommended Raj…

>> Product Manager

"Raj is an innovative force. As a product manager, I greatly appreciated Raj's creativity and drive to create. He was always looking
for new ideas and ways to do things. Raj was one who would rise to any challenge and deliver projects exceeding expectations. He
took personal accountability and would not delivery a sub-par product. It was clear to me that as a Tech Manger; Raj had the
respect of his developers and was able to extract good things from them."
— Dan Goodman, Sr. Product Manager, Devices & Clients, Avaya, worked with Raj at Avaya

"Raj is an established and successful software Program/Project Manager and team leader at Avaya. He is exceptional at managing
complex software projects and supporting them with his technical strengths, across a global development team. Raj also provides
innovative proposals and ideas for product enhancements, with a focus on the customer and end user. Very personable and easy
to work with."
— David Delorenzo, Senior Product Manager - Avaya Desktop Video Device with Avaya Flare Experience

“Raj was a key member of the development team working on innovations in the devices product portfolio. He demonstrated
exceptional openness to new ideas & technologies, dedication to assuring projects were meaningful to customers, and
professionalism in the face of high pressure environments.” March 26, 2011
Paul Weismantel, Director, Product Management, Avaya, Inc.

>> Tech. Managers

“I was fortunate to have Raj as a relatively new Project Manager under me when I began the Avaya CAD Offshore Development
Center at Wipro in Pune in July 2005. He was an excellent developer and I knew he would become a great Project Manager and
Technical Manager. Raj is technically strong, hardworking and great with people. Raj is one of the first people in the company to
embrace and really manage well an agile development project. On top of that he made it work across the continents, cultures and
time zones, and made it look easy. He demonstrates an excellent understanding of onsite-offshore model, as it applies to both
waterfall and agile environments. He has single-handedly managed several ODC projects for me and produced quality software at
high costs savings.
More recently we worked together as peers on the Avaya Flare Project. As a new technical manager, Raj continues to impress me.
Raj clearly deserves much credit as one of the keys to the success of both the ODC and Flare programs and I am extremely proud
of him. I would welcome the chance to work with him again and I recommend him highly.” March 29, 2011
Emil Stefanacci, PE, PMP, Technical Manager, Avaya

>> Architects
“It has been my pleasure to work with Raj on the Flare program. I’ve been greatly impressed with Raj’s unique qualities – combining
technological prowess, a flair for innovation and a system-engineer’s eye for details with outstanding leadership skills. The latter
have been amply demonstrated by the skillful way Raj has led a large team of developers spread across two continents, delivering
a highly innovative & complex program successfully.
Raj is a great guy to work with. His commitment to the team and willingness to help has been awe inspiring, and was instrumental
in forming a large multisite group of developers into an effective R&D team working in unison toward a common goal. Raj will be an
asset to any organization, excelling in technology leadership & SW architecture roles.” March 21, 2011
Itai Zilbershtein, Consulting Member of Technical Staff (CMTS) / Consulting Engineer, Avaya

“Raj has been a great Technical Manager, effectively managing his developers who are spread across different geographic time
zones. His dedication to keeping project commitments, analysis of projects tasks, in-depth understanding of technical details and
great coaching style makes him an effective easy-to-work manager.” March 24, 2011
Mehmet Balasaygun, Consulting Member of Technical Staff, Avaya

“Raj is, possibly, the best technical manager I have worked with. His technical depth is unparalleled, he is an excellent planner, his
dedication to managing an off-shore team to ensure on time delivery of a high quality product was one of the main contributors to
the success of the Flare product.” March 23, 2011
Dave Boyer, Senior Systems Engineer/Chief Architect - Flare User Experience and Unified Communications, Avaya

“I have known Raj for over 3 years at Avaya and had the opportunity to work very close with him and his team. He is technically
very sound and very receptive to new ideas. Always willing to take calculated risks and a drive to innovate. He did an outstanding
job of technically managing both a local team in the US and numerous teams in Pune which resulted in various successful projects
at Avaya.” April 19, 2011
Ramanujan Kashi, Consulting Member of Technical Staff, Avaya India

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 Resume of Raj Sinha [raj.sinha@gmail.com (973) 220 8244]

>> Development
>> Recommendations
“To start with Raj is Possibly the best manager one can get to work with. Taking the lead, encouraging the team, managing the
people (developers, testers, system analysts& system engineers) both onsite and offshore, Creating an environment so that the
people like to work for the team are some the attributes that he possess.
To all of us, who have worked with Raj, he has been more like a friend rather than a manager making things easier for us to work
and I think this brings him into the pool of the best managers.” April 9, 2011
Yousuf Syed, Android UI Developer, Avaya

“Raj has that special ability where he can be a low-level technical contributor, an agile/goal oriented tech manager of off-shore
teams, an innovative idea generator, and an excellent communicator who is really easy to work with.” March 25, 2011
Michael Vernick, Research Scientist, Avaya, Inc.

“I have worked with Raj over 4 years now. It's hard to find managers who are both knowledgeable and perceptive. Raj fits the bill.
He sets a great example for everyone who has worked under his supervision. Raj's innovative ideas during development of new out
of box solutions for Avaya's customers brought a revolutionary change in organization's outlook. Whenever a new project is
announced, everyone scrambled to be on his team. He is a leader with confidence and without arrogance. He has really good
communication skills with a great sense of humor and has handled many difficult situations with ease. His technical knowledge and
detail oriented discussion helps sort out many unknown scenarios product development may encounter. It’s great to be a part of
his team and I wish great success for him in near future.” March 21, 2011
Joshi Sameer, Module lead, Avaya

>> QA Team
“I have been working with Raj from the last 4 years and it has been a great experience. I am very much impressed with Raj’s
creativity and managerial skills– he is dynamic and versatile when it comes to work.
His role was never limited to project or dev manager but far beyond the same. He was outstanding as a scrum master - Used to
play multiple roles - SEs, project manager, dev, SV.
No one can think like him when it comes to creativity be it in emails, presentations, feature, applications and products.
Though he used to work in different time zone but he never let us felt that. Always available 24/7.
He has been more of a friend to me always rather than a manager.
I have learnt a lot from him.” April 18, 2011
nidhi gulati, Module Lead, Avaya

“Raj managed an agile development project, while I was responsible for the system verification. This was one of the first projects of
this kind in our group and he worked tirelessly to make it work across the continents and time zones. He demonstrated an
excellent understanding of onsite-offshore model, and applied it to an agile environment effectively. A great team player and an
asset to any organization!” March 24, 2011
Amitabh Khare, Director QA, Avaya

“I had the opportunity to work with Raj on almost a day to day basis for a brief time.
He is a manager who always encourages team members to speak their mind, be it reviews meetings, requirement discussions or
simple MR clarification meetings.
He is appreciative of all the quick work done. This was critical as there was always a time crunch in the timelines and too many
things kept changing in the project.
Easy to work with, Raj encouraged and appreciated the QA team to find better bugs.
Being a development Manager, he keeps up with the technology of the product/project and gives great suggestions to the team
in the event of a roadblock faced.
Best of luck Raj ..!!” March 22, 2011
Mrinal Thigale, Associate Software Engineer, Avaya

“I only started working with Raj over the past few months. I have found him to be very easy to work with, very willing to >> Business
prototype solutions in advance of making design recommendations, and extremely diligent in his work. Due to these traits, he is
adept at finding best fit solutions to complex problems. I would without a doubt hire Raj in an R&D role.” March 22, 2011
Jeff Gartner, Senior Technology Manager, CTO Office, Avaya

“I highly recommend Raj. He is extremely intelligent and innovative. He is customer focused and responsive. He is someone who can
be counted on and trusted.” March 21, 2011
Bill Zakowski, Senior Manager - New Product marketing, Avaya

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