THERESA BROUSSARD

950 West View Street * Abbeville, LA 70510 * Res. 337.892.0662

Email tbb8fe04@westpost.net Cell- 337-501-9205

PROFILE
Seasoned management professional combining education with 24+ years experience i
n high-volume, active business environments demanding sound judgment, and well-d
eveloped decision making abilities. Diverse background includes casual/family di
ning, human resource, and operations management. Demonstrated abilities developi
ng, implementing, integrating, and managing complex procedures into quality/prod
uction oriented processes. Recognized for tact, honesty, and willingness to acce
pt challenges. Dedicated to service/performance excellence. Resourceful with str
ong record of accomplishments and reputation for work habits that produce qualit
y results.
CORE STRENGTHS
* Operations Management & Administration * Business Development
* Facilities Management & Sanitation * Food & Beverage Operations
* Budget Planning & Administration * Profit & Loss Management
* Inventory & Cost Control * Purchasing & Procurement
* Time Cards & Payroll Issues * Cash Management & Deposits
* Staffing Issues & Labor Projections * Team Building & Leadership
* Sales & Promotions * Presentations & Facilitation
* Security & Safety Training * Diversity Training
* Food Production Standards & Control * Total Quality Management
* Guest, Public, Staff & Vendor Relations * Guest Service Management
SELECTED CAREER ACCOMPLISHMENTS
* Consistently improve guest satisfaction index to above corporate level through
intense staff development techniques.
* Employ strategies to create working environment of trust, teamwork, pride, and
continuous improvement.
* Demonstrated ability to attain sales production, retention/loss ratio, and pro
duction levels resulting in increased revenue/profit.
EDUCATION/CERTIFICATIONS
La. Food Certification 2011
Serv-Safe Certification 2010-2015
Ryan's Steakhouse Manager Program Oct. 2010
Burger King General Manager Program 2010
Golden Corral Manager Program Oct. 2010

LOUSIANNA TECHNICAL COLLEGE, Abbeville, LA

Pursued LPN Studies, Aug. 2005
ACADEMY OF HAIR DESIGN, New Iberia
Diploma, Sept. 1984
FRIARAGE HOSPITAL, Northallerton England, UK
Food Hygiene Certification, Jan.2004
OLIVE GARDEN RESTAURANT, Lafayette, LA
Bartender Trainer Certification, 1999; Food Production Trainer Certification, 19
94
GOLDEN CORRAL STEAK HOUSE RESTAURANT, Abbeville, LA
Assistant Manager Program Certification, Jan.1985
BEEF MASTER STEAK HOUSE RESTAURANT, Gulf Breeze, FL
Assistant Manager Program Certification, June. 1982

PROFESSIONAL EXPERIENCE
Ryan's Steakhouse New Iberia, LA Feb. 2010- July General Manager
Burger King Lafayette, LA Nov. 2009- Feb. 2010 General Manager
Golden Corral Abbeville, LA March 2008- Aug. 2009 General Manager
Golden Corral Lafayette, LA April. 2006- March 2008 Service and Kitchen Manage
r
FRIARAGE HOSPITAL, Northallerton England, UK Jan. 2004- 2005
Ward Aid/Clerk - Catering Department
OLIVE GARDEN RESTAURANT, Lafayette, LA 1992 - Aug. 2003
Manager Assistant/Certified Trainer/Production/Cafe Bartender
GOLDEN CORRAL STEAK HOUSE RESTAURANT, Abbeville, LA Jan. 1985 - Dec. 1992
Assistant Manager- Kitchen