Michael Smith

125 S. Lancaster Dr.

Bolingbrook, IL 60440
Cell: (630) 870-9830
Career Objective:
Developing a long-term career sales/marketing career with a progressive leading
firm in the software, or information technology industry.

PROFESSIONAL EXPERIENCE
Club Colors Inc. Schaumburg, IL. 2009
Inside Sales Corp. Accounts

Generating new accounts and servicing existing clients concerning preparing quot
es, RFP's, and orders. Representing quality promotional merchandise, advertisi
ng specialty, and custom logo'd apparel from over 30 suppliers, and Club Colors
own inventory. Assumed the role of Interim
Asst. Mgr. for new Tele Sales Dept. initiating OTJ training of applications, bes
t practices, and handling objections from prospective University, and College Bo
ok Store clients.

vAuto Inc. Oak Brook, IL.

2007 - 2008
Inside Sales Rep.
Cold Calling & qualifying Dealer Principals, Owners, and GM's in the Retail Auto
Industry for a live Web Demo. over vAuto's Pricing, Stocking, & Appraisal solut
ions for pre-owned import and domestic vehicles. Successfully built the New Bus
. Dev. Dept. into the 3rd largest revenue source for creating new clients in '20
07. Hosting on line demo's for small independent dealers. Driving web ex's for
the Chairman/Founder in the Fall of '2007 on Pricing, & Appraisal Systems.
American EPAY Inc. Chicago, IL.
2006
Inside Sales Rep.
Cold calling & qualifying owners & C-Level principals of major Janitorial, Busin
ess Service, and Business Maintenance firms for an interactive Web Ex Demo. repr
esenting Automated Time & Attendance Service. Conducting the demo's for smaller
sized prospects (< 500 field employees). Assisting with general marketing fun
ctions concerning planning the logistics for Trade Show events.
ADP Dealer Services Div. Hoffman Estates, IL. 2005

Inside Sales Rep.

Selling add on software solutions for Domestic & Import Auto & Truck Dealers to
Dealer Principals, Owners, and GM's. Primarily responsible for achieving a mont
hly sales quota ranging from 18K to 25K per month, while operating in a team env
ironment with several outside sales representatives, and one regional sales mana
ger.
AMS Direct Div. of PEI Burr Ridge, IL. 2004
Call Center Specialist
Consulting customers wishing to return AMS financial and real estate educational
products; responsible for converting over 45% of them for retaining their produ
cts. Handling calls from delinquent customers while suggesting optional paymen
t plans that often result in optimal customer satisfaction. Up-selling and cro
ss-selling AMS products that enhance the basic course where appropriate. Attai
ned Upper 10% ranking in the upper in sales conversion rate.
HFC Bensenville, Illinois 2001-2003
Consumer Lending Division
Loan Officer

Selling new and existing customers for personal loans, and first and second mort
gages. Responsible for achieving a monthly quota of 350K of new money, while clo
sing a minimum of 6 mortgage loans, and 8 personal loans.
Strategic Sales Division
Account Executive
Developing targeted internet leads, Getsmart, Lending Tree, and MBNA, into compl
ete qualified applications for the specific HFC and BFC local branches. Confer
encing qualified applicant(s) to a Branch Manager or Sr. Loan Officer at the bra
nch. Following up with the specific branch for required documents; etc, through
Final Approval, and Closing. Successfully attained the top 10% on average for lo
an volume closed. Promoted to Sr. Account Executive in October of '2000.
SBC /AMERITECH 1998 - 2001
Federal Division

Major Account Executive

Promoting SBC's Datacom, Voice, and IP solutions while meeting with IT, Telcom,
and Agency managers within the Indiana Federal Government. Acting as the main p
oint of contact for clients issues including pre-deployment, post-deployment, re
pair, and billing. Assisted Regional Account Mgr. with completing & winning prop
osal bid for new VPN for the VA in Indianapolis.
Datacom Division Mount Prospect, IL.
New Bus Dev Rep
Qualifying CIO's, I S Directors companies and MIS managers from fortune for net
work integration services, and LAN/WAN equipment purchases. Securing appointmen
ts with I S Directors & MIS Mgrs. in the commercial div. & with Bureau Chief and
Contract Officers with Fed. Govt. for DC office. Successfully maintaining top
producer status, while generation qualified leads from 150% to 300% of quota

RES COM Mortgage Niles, Illinois 1990 - 1997

Loan Officer
Meeting with homeowners for discussing & signing for new 2nd mortgage loans, and
2nd mortgage refinancing. Assisting Loan Processor with preparing required doc
umentation to satisfy pre-closing, and post-closing conditions.

EDUCATION
Computer Systems Institute
1999 to 2000
Attending a 300 hr. MCSE course.

Dale Carnegie Sales Course

Summer 1984
Completed 12 week Sales Course
Loyola University of Chicago
1979 - 1983
BA Degree - Major: Finance / Minor: Marketing