CHARLES G.

DUNN
44 West Bennett St. * Kingston, PA * 18704 * 607-201-6222 * cd3197d4@westpost.ne
t
SENIOR-LEVEL OPERATIONS MANAGEMENT

PROFESSIONAL PROFILE
Results-oriented professional with more than 20 years of dedicated experience sp
anning operations, plant, and manufacturing management. Analytical leader posse
ssing a proven track record of increasing profitability and driving business gro
wth. Adept at implementing Lean Manufacturing methodologies to promote streamli
ned, efficient operations. Self-motivated change agent with dynamic communicati
on skills complimented by solid organizational and decision making abilities.
Areas of expertise include:
* Quality Control * Team Building * Lean Principles
* Project Management * P&L Responsibility * Proc
ess Change
* Strategy Development * Contract Negotiations * Labor
Relations
SELECTED ACCOMPLISHMENTS
* Relocated production operations from NY, CT, and Canada to NC saving $4M annua
lly.
* Annually achieved material PPV of 4% - 6% through improved purchasing negotiat
ions.
* Increased daily output levels from $159K to $191K through efficient process fl
ow.
* Successfully improved OTD from 74% to 98% by establishing Lean Manufacturing P
rinciples.
* Implemented an effective safety program that prevented lost-time accidents for
two years.
* Enabled a 94% labor efficiency rating by executing Lean Manufacturing/Continuo
us Improvement processes, including 5s, One-Piece Flow, and Kaizen.
* Improved customer satisfaction from 85% to 98% by implementing sustainable cor
rective action which improved OTD and decreased warranty returns.
* Decreased finished goods inventory from 20 days to 5 days by instilling a 'bui
ld-to-schedule' work mentality.
* Led team to ISO Certification by collaborating with Engineering and Purchasing
teams to implement departmental documentation and manufacturing procedures.

CHARLES G. DUNN, PAGE 2

CAREER SYNOPSIS
HARVARD CUSTOM MANUFACTURING - Owego, NY 2008-2009
Director of Operations
Full operational and budgetary responsibility for this contract manufacturing as
sembly operation with Military, Medical, and Commercial contracts. Initiated cus
tomer focused reviews improving manufacturing efficiency. Attacked and eliminate
d both unbudgeted labor and re-work. Implemented a "find it fix it mentality" re
moving processing obstacles thus driving continuous improvement.
* Eliminated batch manufacturing, resulting in one week decrease in lead time.
* Implemented critical manpower adjustments resulting in increased CM.
* Increased plant efficiency to 92% by establishing process accountability.
GE SECURITY - Lincolnton, NC
1999-2008
Plant Manager
P&L responsibility for SMT assembly operations in two separate locations with a
total of $160M in combined sales. Controlled costs and quality. Instituted saf
ety programs and established employee focus groups to facilitate communication.
Resolved issues and implemented visual management metrics.
* Increased productivity by 20% by implementing a manufacturing management track
ing tool.
* Restructured staff to improve plant image.
* Re-laid out plant improving flow and decreasing manufacturing lead time.
* Reduced warranty turn around time from 14 days to 3 days.
TRW AUTOMOTIVE - Auburn, NY
1994-1999
Operations Manager
Directed manufacturing, maintenance, and production control for SMT facility wit
h $92M in sales. Structured operations around process improvement methodologies
(Kaizen/5s). Established a cooperative and efficient union/company relationshi
p. Spearheaded an engineering team to re-qualify targeted production assembly l
ines. Collaborated with the manufacturing department to develop an operator cro
ss-training matrix to ensure continued fulfillment performance
* Enhanced productivity by 12% due to decreasing lot sizes and equipment downtim
e.
* Reduced cell cycle times by executing Kaizen processes.
* Decreased WIP by implementing One-Piece Flow processes.
EDUCATION
M.B.A, Wilkes University, Wilkes-Barre, PA
B.S., Management; Minor, Accounting, King's College, Wilkes-Barre, PA