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Robert F.

McCormick
330-666-2918
rmbe76cc@westpost.net
CAREER SUMMARY
Accomplished Global Sales / Sales Management Professional with
over twelve years of an impressive career track, known for
delivering and sustaining revenue and profit gains in a highly
competitive market. Exceptional communicator with a consultative
sales style, strong negotiation skills, exceptional problem
solving abilities and a keen client needs assessment aptitude.
Aggressively identify opportunities and provide tactical business
solutions. Extensive experience in sales / account management,
budgeting, business planning and vendor management and
negotiations.
Specific areas of expertise:
* Business Development and Expansion
* Key Account Relationship Management
* Contract Negotiations
* Creative Prospecting Methods
* Building Alliances and Partnerships
* Profit and Loss Management
* Market Research and Analysis
* Acquisition Implementation
* Excellent Communication /Presentation Skills
* Problem Solver
* Trainer / Coach / Mentor
* MS Office, BaaN, Salesforce.com
PROFESSIONAL EXPERIENCE
Diebold Inc., Canton, OH
1998 - 2010
A global leader providing integrated self-service delivery and
security systems and services.
Domestic Sales Manager, DieboldDirect
2008 - 2010
Group Leader, Domestic Sales Channel
2006 - 2008
Supervisor, Domestic Sales Channel
2003 - 2006
Drove sales revenue through the domestic Sales Department in
excess of $10 million a year.
* Managed customer base of financial institutions and service
providers with assets from $500,000 to $700 billion.
* Expanded team sales by over 4% during first year as Supervisor.
* Developed strategic plans, product launches and e-commerce
strategy for the entire department.
* Grew Diebold's catalog sales' largest accounts by 25% through
monthly calls and multiple product discounts.
* Negotiated contracts involving outside suppliers to drive
additional revenue of $500,000 the first year.
* Implemented CRM, SalesForce.com, for the catalog and internet
sales channel.
* Successfully converted two corporate acquisitions into
significant revenue streams.
* Served as member of the DieboldDirect marketing team,
supporting multiple corporate marketing initiatives.
* Launched a new Susan G. Komen product line at Diebold that has
been successful in generating funds for the non-profit
organization in Cleveland and creating goodwill recognition for
Diebold.
International Group Leader
1998 - 2004
Worked with Diebold global offices and distributors to provide
global customers after market commodities.
* Increased sales revenue by 10-15% year-over-year from
1999-2002.
* Sold a record $4.7 million in 2001 by offering a specific
product and logistics to support the Euro conversion.
* Engaged international suppliers for select international
divisions within Diebold Inc. as well as supply chains within
Australia and Europe.
* Created DieboldDirect Australia and grew sales by $50,000 each
year in 2003 and 2004.
* Supported development of the Canadian market via the phone,
e-mail, faxes and face-to-face.
* Set up and hosted multiple international trade shows, and
company area Kick-Off meetings in Spain, London and various Latin
American countries.
Xerox Agency, Mentor Office Center, Mentor, OH
1997 - 1998
A local dealer in the printer and facsimile industry.
Account Specialist
Sold printers and copiers to small medical and manufacturing
companies.
* Contacted 3,500 commercial establishments every four months to
generate sales of copiers, printers, facsimile machines and
document scanning turn-key systems.
* Met sales goals in the first nine months of initial year.
* Built client base through cold calling, telemarketing, and mail
campaigns.
* Completed comprehensive 2 week product and sales training at
the Xerox Document University in Leesburg, VA.
County of Summit Juvenile Court, Akron, OH
1988 - 1997
Juvenile Court System.
Probation Officer
1988 - 1997
Managed a caseload of 30 to 50 teenagers.
* Interacted with federal, state and county agencies, local
schools, community leaders, and the general public, building key
relationships to support government and educational institutions.
* Developed respect and credibility with a diverse population,
from judges and senior administrative management to families of
children. Able to work with leading judicial officials, as well
as single families and at risk and delinquent children.
* Conducted research and presented case histories to magistrates
and judges.
Director, Summit County Juvenile Court Gun Prevention Program
1992 - 1997
Led the effort to gather the people and resources to develop and
produce the program, which included a 30-minute documentary on
youths and gun prevention.
* Delivered multiple public speaking engagements to create
awareness and promotion of the video.
EDUCATION / TRAINING
Bachelor of Science (BS) in Social Work
Bowling Green State University, Bowling Green, OH
Diebold Leadership and Coaching Development
Professional Sales Presentations; Advanced Excellence
Presentation
Numerous Customer Service and Teleselling Classes
COMMUNITY INVOLVEMENT
* Susan G. Komen Northeast Ohio, Pink Tie Guy, Cleveland Board,
2009 - 2010
* Treasurer, Arrow Lake Home Association, 2005 - 2010
* Youth Baseball Coach, High School Freshman Team, 2007; Copley
Athletic Association, 2005 - 2006; West Akron, 2000 - 2004
* Director, Summit County Juvenile Court Gun Prevention Program,
1992 - 1997

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