ROBERT R.

GOODENOW
14 Hidden Cove Court, Middle River, MD 21220 (443)695-0528 rgbf6eba@
westpost.net
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OBJECTIVE: HR/ Administrative Management/ Supervisory position focused on team
building and providing quality service.
SUMMARY: Highly competent and responsible HR/Administrative manager/supervisor w
ith extensive leadership, senior staff experience, and accomplishment in a broad
range of HR and administrative functions in various organizations, including a
leading edge, internationally focused, $3 billion dollar sales, non-appropriated
government organization.
Creative, resourceful, improvement oriented team builder and problem solver, wit
h acan doa enthusiasm.
PROFESSIONAL COMPETENCIES:
---Building effective customer service oriented, quality driven, team/mission fo
cused organizations.
---Improving organization structure, systems, and operations.
---Results orientation.
---Creative problem solving.
---Facilities improvement, re-locations, and operations continuity.
---Strong oral and written communications.
---Planning and analysis.
---Building effective work relationships with all ages and levels within a diver
se organization.
EMPLOYMENT HISTORY:
---Administrative/HR Manager- USASAC, Operations Center, New Cumberland, PA, and
HQ, Alexandria, VA - Responsible for full range of HR and administrative functi
ons, supervised staff of 30 through subordinate supervisors, $2.3 million budget
. (Held US Government Secret Clearance)- 15 years
---Administrative Officer- Bureau of Land Management, Casper, WY, and Office Of
the Secretary of the Interior , Anchorage Alaska - Responsible for HR and admin
istrative support and supervision for district and field offices.
---Secondary Teacher- Harford and Baltimore Counties, MD a" Mentored and Taught
Government, US History and World Cultures in a drop out prevention program and t
o gifted and talented students.
---US NAVY- Responsible for ship navigation- Honorable Discharge.

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Robert R. Goodenow continueda

SELECTED ACCOMPLISHMENTS:
---Planned and implemented a highly effective intra-office team concept in HR/Ad
min organization improving customer service through innovative reorganization, t
eam building and implementation of quality management improvements -reducing ove
rhead costs by 20%.
---Designed and implemented an in house automated HR Management Information Syst
em (HRMIS) to monitor HR activity, resolve problems, and provide action status r
eports directly to managers- resulting in 30% reduction in recruitment and other
process times.
---Championed initiatives that improved HR/Admin efficiency, effectiveness, and
customer service ; provided expertise and advice to Senior Manager, and led and
participated on special task groups improving larger organization structure, fu
nctions, facilities, equipment and systems, reducing abureaucracya and ineffici
ency through automation, streamlining policies and procedures, and implementing
team and quality management.
---Successfully negotiated labor agreements as a member of the management negoti
ation team.
EDUCATION AND PROFESSIONAL DEVELOPMENT:
---BA Education, Wilson College, Chambersburg, PA 3.6 GPA
---Professional development courses: Supervision and management, EEO, diversity
, labor relations, personnel management, team building, quality management, prog
ram and management analysis, contracting officer, supply management, statist
ical analysis, administrative operations, business communications, professional
writing, budget and financial management, dispute resolution, international prot
ocol and foreign relations. Also, attended Brookings Institution and various man
agement improvement workshops/retreats.
---Completed professional development to qualify as aHighly Qualifieda Secondary
Teacher with (MD) certification for social studies (Earned recognition for top
5% score on national PRAXIS exam)
---Proficient in Microsoft Office Suite and other enterprise systems.
RECOGNITION:
---US Government Meritorious Civilian Service Award
---Numerous Exceptional Performance Awards and other monetary awards for work ac
complishment
---EagleScout
COMMUNITY SERVICE:
President of community associations, youth soccer coach, teen mentor and tutor,
and Appalachian Trail maintainer.

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