Janet Nelis

18909 96th Avenue North, Maple Grove, MN 55311 * jnbcfbf8@westpost.net * (763) 4

64-8490

Objective: To obtain a position where I can advance and visibly contribute to th

e growth and profits of the company, while utilizing my extensive management, ad
ministrative experience and communication skills.

EXPERIENCE
General Store Manager, Sam's Club/Wal-Mart Inc., Fridley, MN 2006 -
Present
Build relationships with asst. managers/team leads to insure excellent service t
hrough effective communication and leadership skills.
Direct execution of club-level environmental and operational compliance procedur
es to ensure company policy is not violated.
Continually monitored processes and evaluate recurring service/procedural issues
for opportunities for improvement. Through consistent tracking, effectively de
fines and implements long-range process changes that eliminate issues and increa
se productivity.
Develop and Implement action plans to improve overall performance and morale lev
el in the facility.
Provide exceptional customer service to both merchant account and credit account
holders by following up on orders.
Manage community grant programs and scholarships.
Encourage development of associates through mentoring, training, development of
critical thinking skills, creating change, recognition programs and diversity aw
areness.
Asst. Store Manager, Wal-Mart Inc., Springfield, IL 2005 - 2006
Accountable for excellence in assigned areas, achieved through merchandise prese
ntation, ensuring merchandise is in stock, maintaining accurate and competitive
pricing and proper signing.
Maximize relationships with associates to insure excellent customer service thro
ugh effective communication and the courage to direct associates in their duties
.
Build trust of associates to assure compliance with company policies and directi
ves.
Operations Asst. Store Manager, Ames Department Stores, Niles, OH 1999 - 2005
Maintain data and pricing integrity; insure all signing and ad promotions are se
t.
Insure merchandise freight flow meets company standards.
Traveled to train personnel for new store openings.
Managed Chicago store not meeting expectations and bringing it up to standard wh
ile training associates already on board.
Establish effective weekly associate work schedules.
Softlines Manager/Operations Manager, Hills Department Stores, Niles, OH 1995
- 1999
Coordinated and displayed basic and seasonal softline's layouts.
Controlled Merchandise flow; Maintained data and pricing integrity.
Trained/supervised loss prevention personnel and performed internal audits.
Merchandising Operations Asst. Manager, Kmart Inc., Southwestern, OH 1981 - 19
95
Supervised replenishment merchandisers; supervised point of sales team, insuring
pricing integrity.
Established goals and increased knowledge to control store shrink.
Supervised the effective display of all advertised and unadvertised merchandise.
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EDUCATION
B.S., Education, Wright State University, Dayton, OH
Wal-Mart Management Training Program