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PROFILE
Seeking immediate employment in a challenging position in all areas of clerical/
office administration field utilizing my extensive background and experience. V
ery personable and efficient with the highest professional standards with a goal
to increase the company's overall success in its field. Proficient in MS Word/
Excel/PowerPoint. Eager to seek new career opportunities to fulfill my interest
s and utilize my talents in creative expression with a company that will provide
stability and opportunity for growth.
* Clerical/Office Management: Extensive background as an executive assistant and
office manager in many fields; majority experience in the large loss insurance
adjusting industry (12+ yrs). Throughout these years, I worked for and received
career promotions in this field with the same two managers/owners (see below),
as they accepted new employment offers, until each opening their own Houston bas
ed company in this insurance adjusting market. As an asset to their team, I wor
ked as executive assistant, my responsibilities including all aspects of opening
a new company in Houston; office management; personnel; marketing; travel; purc
hasing; bookkeeping; accounts payable/accounts receivable; collections, filing;
lease and building requirements; IT; filing; supervision of clerical staffing, e
tc.). Excel in a high-pressure environment, efficient in planning activities, o
rganizing workload and setting priorities, showing initiative, suggesting new me
thods of improving performance, eager to accept additional responsibilities; wor
king well without close supervision. Self-motivated, dedicated and professional
committed to quality performance.
* Marketing/Client Relations: Excellent communication and interpersonal skills;
working in a positive manner with clients and co-workers; showing interest and e
nthusiasm; utilizing my skills and talent in client relations. Maintained clien
t database of preferences and special dates to remember (i.e. family history (bi
rthdays/children/anniversaries/favorite drink/sports/interests, etc.) for holida
y gifts and appreciation/thank you cards. Responsible for arranging a top-clien
t appreciation vacation to Costa Rica, which included planning all events and re
servations for golfing / fishing expeditions, restaurant reservations and final
awards ceremony with gifts/trophies.
* Computer Skills: Strong computer/technical writing and proof reading skills (i
.e. Microsoft Professional Word/Excel/PowerPoint; etc; Photo documenting softwa
re; accounting billing software by ARAGON; claims management; etc.
EMPLOYMENT HISTORY
TEMP/CONTRACT ASSIGNMENTS 11/04 ~ 2009
* Beauty Salon, (Receptionist), Katy, TX
* McLarens Young International (Office Administrative Assistant), Houston, TX
* Washington Sports Alliance, (Clerical/event planning/marketing 3 mo. contract)
, Washington, DC
* McCormick & Schmick's Restaurant (Hostess - 2nd night job), Bethesda, Maryland
* Ascension Financial (Office Mgr.) Houston, TX
* Kentucky Club - (Bar/back/Bartender) Houston, TX
* Premiere Promotions (Model/Mkt Promotions (Liquor Tasting) utilizing TABC Lice
nse
* Victoria Secret (hired for inventory 2-day employment) Houston, TX (1990)
* Unique Boutique (sales / jewelry) Houston, TX (1990- 1991)
Please note the remaining work history below is working with the same two manage
rs/owners (Kevin Giles & Tracy Smith)
PERSONAL/INTERESTS
* Volunteering with animals/ including Houston SPCA / Member of the Humane Socie
ty for the United States/PETA and working with the rehabilitation of wildlife (a
nimals my life passion to help)
* Art / Music / Fashion / Unique Ideas in Marketing and Advertising thinking out
side of box
* Published Poet 5 years / republished twice
* Physical Fitness / Running / Health
REFERENCES
Kevin F. Giles
Owner of ITS Global, Co-Owner of Giles & Smith and Vice President of IRISC & Tho
mas Howell Group
281-728-4551 / british-biker@att.net
Tracy L. Smith
Owner of Specialty Adjusters, Prior Partner/Co-Owner of Giles & Smith and Vice P
resident prior IRISC
Cell: 281-615-1171 (recently relocated offices to Katy office number 281-395-545
4 only ask for Tracy Smith - my boss for 10+ years)
Personal:
Richard Hsieh - 832-752-4173
OTHER
Purchased an On-Line Live Career Report Study to seek new job opportunities to f
ulfill my most talents, passions and interests for a new fulfilling career.
This report will be provided at your request, detailing the five top job categor
ies based on an extensive survey and questionnaire based on my background, talen
ts and interests.