Kathleen A Makkreel

7802 86th Dr. NE

Marysville, WA 98270
360-658-0168
kmc218b8@westpost.net
Objective : At home Medical Coding Specialist:
An interesting position with a growing company
Accomplishments:
Management
Accounting
Supervision
Training
Writing
Organization Development
Teamwork
Experience:
Jan Makkreel Piano Services Marysville, WA
Technical Support Specialist of 1976-1981 to
1985-2008
Daily Consumer relations and
office management
* Provided technical support to workers in
information processing departments.
* Executed daily operations of <what>.
* Developed work goals and department projects.
* Wrote, designed and produced <what>.
* Assigned and coordinated work projects such as
converting to new hardware and software.
* Was instrumental in <what>.
* Designated staff assignments, established work
priorities and evaluated cost and time
requirements.
* Trained and managed <how many> <what> and
achieved significant improvements in their
productivity.
* Reviewed completed programs to ensure that goals
were met.
* Trained <who> in <doing what>.
* Ensured that programs were compatible with other
programs already in use.
* Supervised and managed <what> for a <what kind
of> firm.
* Evaluated work load and capacity of computer
system.
* Supervised <how many> employees, scheduled work
hours, resolved conflicts, determined salaries.
* Determined feasibility of expanding and
enhancing computer operations.
* Successfully managed a <how many>-person team
<doing what>.
* Made recommendations for improvements in
computer system.
* Successfully handled <what>.
* Reviewed and tested programs written by
programmer analyst.
* Structured and maintained a <what>.
* Planned, developed, tested and documented
computer programs.
* Spearheaded <what > efforts.
* Applied knowledge of programming techniques and
computer systems.
* Sold <what> to <whom>.
* Consulted with user to identify current
operating procedures and clarify program
objectives.
* Served as <function> for <organization>,
including <specific tasks>.
* Read manuals, periodicals and technical reports
to learn ways to develop programs that met user
requirements.
* Restructured and improved <what>.
* Formulated plan outlining steps required to
develop program using structured analysis and
design.
* Responsible for <what>.
* Submitted plans to user for approval.
* Responded to written and telephone requests for
<what>.
* Prepared flowcharts and diagrams to illustrate
sequence of steps program must follow and to
describe logical operations involved.
* Researched and recommended <what>.
* Designed computer terminal screen displays in
order to accomplish goals of user request.
* Represented <who> in <what>.
* Entered program codes into computer system.
* Purchased and maintained <what>.
* Entered commands into computer to run and test
program.
* Purchased <what>, maintaining effective
inventory control.
* Read computer printouts and observed display
screen to detect syntax errors during program
test.
* Provided personalized service to <whom>.
* Used diagnostic software to detect errors.
* Provided direction and assistance to <whom>.
* Replaced, deleted and modified codes to correct
errors.
* Presented and expedited solutions to <what>.
* Analyzed, reviewed and altered program to
increase operating efficiency and adapt to new
requirements.
* Prepared and processed more than <how many>
<what > each month.
* Wrote documentation to describe program
development, logic, coding and corrections.
* Prepared and presented <what> at <what kind of>
meetings.
Wilcox Marina Kirkland, WA
Marina Manager and Bookkeeper 1982 to 1985
University of British Columbia Vancouver, British
Columbia
 Supervisor Expense Desk 1964 to 1976
Education: Everett Community College Everett, WA
Associate in Health Sciences 2009-2010
University of British Columbia Vancouver, B.C. Canada
Bachelor 1964
University of WA Seattle, WA
None -Attended one year 1962
Additional Training:

Other:
References: Available upon request