Forrest Lance Frazier

9470 Tangerine Place

Unit 211
Davie, Fl 33324
954-401-3675
ffc2f2f6@westpost.net

Objective
Lead the management team in operating a quality store, while handling the respon
sibility for total store operations, performance results, associate development
and customer satisfaction.

Qualifications
Lowes Home Improvement: Administrative Manager- (Current store has over 25 milli
on in sales; managing 150 associates) 2006-present
Publix Supermarkets: Store Manager-(Current store has over 30 million in sales;
10 percent net profit; managing 250 associates; handling over 1,000,000 customer
s) 1992-2006
Publix Supermarkets: Assistant Store Manager-1987-1992
Publix Supermarkets: Second Assistant Manager-1982-1987
Publix Supermarkets: Stock clerk (perishable/dry grocery)-1974-1982
Publix Supermarkets: Front Service Associate-1972-1976

Education
Lowe's Administrative Management Training Program, Lowe's Manager Training Progr
am, Publix Supermarkets Workshops/Testing: Food Safety Management, Publix "Acade
my', Blood Bourne Pathogens, Train the Trainer, Food Sanitation (Cornell Univers
ity), Business Math (Cornell University), Voluntary Affirmative Action and Commu
nity Involvement, Basic First Aid, Basic Leadership, Net Profit, Mining for Gold
, Gross Profit, Quality Improvement Process, Work Improvement Now, Diversity Tra
ining, Departmental Job Class Training and Overall Store
Hialeah Miami Lakes Senior High School: Graduated 1974

Relevant Experience
Responsibilities include but are not limited to the following:
* Assessing the operations of all store departments
* Performing daily routine of store inspections
* Ensuring all associates are treated with dignity and respect
* Working with department managers to improve operations
* Develop and adjust annual store and marketing plans to record goals and track
progress
* Reviewing completed quality improvement projects and encourages, assists and
recognizes associates for their participation
* Maintaining the 30 day due file
* Keeping total store operations "Audit Ready"
* Assisting in the development of all management level associates and associates
in management training by participating in their training
* Becoming aware of and handles associate issues
* Assessing the total store merchandising and provides specific feedback to depa
rtment managers, category management teams and/or directors
* Working with department managers to understand competitive strengths and weakn
esses, and to request specific departmental plans and/or actions
* Assessing store cross-merchandising efforts to support appropriate merchandisi
ng and a fresh image
* Teaching the store accounting system to managers and ensures their understandi
ng of accounting measures and departmental practices
* Overseeing store expenses
* Overseeing safe, deposit
* Overseeing store opening and closing responsibilities
* Overseeing inventory control and pricing integrity
* Overseeing compliance with company policies and local, state and federal regul
ations
* Overseeing compliance with sanitation, security and safety guidelines and/or r
egulations
* Using excellent interpersonal skills
* Maintaining good public and community relations
* Ensuring company communications are conveyed to the appropriate associates
* Completing duties as they arise
* Ability to respond to emergencies on off hours as necessary

Other Experience
Member of Lowe's management team with successful corporate audit, Member of stor
e set team, Opened first 65,000 square foot store for Publix Supermarkets, First
aid trainer, Diversity workshop trainer, Involved in roll out of PPLS system, I
nvolved in smart store procedures with cash accountability, Disaster recovery pr
ocess

References Available Upon Request