THOMAS RIZZO

Phone: (480)677-4718 | Email: tr25af1e@westpost.net

Address: 18735 E. Peartree Lane, Queen Creek, AZ 85142

SUMMARY OF QUALIFICATIONS
Accomplished and highly qualified professional with over 29 years of successful
logistics, operations management, strategic planning, and continuous improvement
experience is reentering the workforce after a one year sabbatical and recent r
elocation to Arizona. I am adept at managing all daily business operations while
developing operating procedures, identifying cost reduction opportunities, and
ultimately improving bottom-line profits. I am currently seeking a position whic
h will effectively utilize my acquired skills, abilities, and areas of expertise
as outlined in the following:

* Logistics & Distribution

* Operations Management
* P&L/Budget Management
* Process Improvement
* Client/Vendor Relations
* Computer Systems Literacy
* Proven Motivational Abilities
* Team Building/Leadership
* Project Management
* Staff Management/Coaching
* Strategic Negotiation
* Recruiting/Screening/Hiring
* Cost Reduction
* Infectious Enthusiasm Level
* Business/Revenue Growth
* Inventory Management
* Strategic Planning
* Procedure Development
* Performance Evaluation
* Consensus Building
* Intense Competitor

CAREER ACHIEVEMENTS
Logistics Senior Business Planning Manager - Sony Electronics of America
* Achieved a cost reduction of $644K by coordinating the redistribution of domes
tic VAIO Personal Computing products through the Sony Logistics network.
* Reduced logistics expenses by $536K through the elimination of Declared Value
insurance charges.
* Improved on-time delivery from 96.1% to 97.1%.
* Developed a plan which led to the use of a 3rd party logistics (3PL) provider
in Hawaii in lieu of a Sony-run operation with an expected annual savings of $30
0K.
* Led a Logistics Project team which installed a new Order Management System and
Warehouse Management System at Sony Hawaii field offices and their supporting o
perations. The project team was awarded the Sony Electronics (SEL) CFO Excellent
Performance Award. Personally received the Sony Supply Chain Solutions Americas
(SSCSA) President's Award.
* Collaborated on the successful shut down and subsequent move of VAIO personal
computing product's refurbishing operations from a 3PL provider to Sony's Laredo
Texas operation.
* Coordinated testing for an Import/Export system with Manufacturing/Logistics c
olleagues in Japan, US International Operations, Corporate, and Logistics Inform
ation Systems & Solutions of America (ISSA) enabling a shift in manufacturing fo
r targeted SKUs.
* Led a project team comprised of Sales/Marketing, Logistics, and ISSA personnel
in the migration from an Oracle-based order management system (OMS) to SAP.
* Worked with Sony's Transportation, Logistics Center, and International Logisti
cs departments to roll out and ensure compliance with IATA Lithium Ion/Metal Bat
tery labeling and documentation requirements.
* Led a team comprised of Sales/Marketing, Transportation, Freight Carrier and L
ogistics Center management representatives in the reduction of damage to Ingram
Micro. This project resulted in Sony being recognized by Ingram Micro for its Ou
tstanding Performance in Damage Reduction and was published on Yahoo Finance on
March 25, 2009.
Logistics Center Operations Manager - Sony Electronics of America
* Improved safety awareness, ultimately reducing lost time injuries. This result
ed in improving the facility OSHA safety rating from over 2.1 to 0.20.
* Reduced warehouse damage through the sponsorship of a cross-functional team, i
mproving the Sigma rating from 5.1 to a high of 5.7.
* Established procedures that improved inventory accuracy to 99.99%.
* Collaborated on a carrier direct program which produced $120K in freight savin
gs annually while reducing freight claims by over 50%.
* Reduced packaging supply costs through a pallet recovery program which saves $
50K annually.
* Introduced new products to the supply chain network such as VAIO of America, C
LIE, AIWA, Qualia, Sony Computer Entertainment of America, Sony Pictures Enterta
inment, Dealer Direct Services, and Vendor Managed Inventory (LG Electronics). S
ony ultimately received "Best in Class" acknowledgement for service from Circuit
City and Best Buy for the distribution of VAIO product.
* Established a Disaster Recovery facility relocation plan, contributed to the m
igration of a new order management system, and assisted in the establishment of
improved weights and measures data collection.
* Reduced SLA freight expenses $5.6M through increased use of pool distribution,
rail and weekly regional shipment strategies.
* Successfully absorbed additional volume enabling the closure of 2 Logistics Ce
nters.
* Introduced RFID labeling in support of key national accounts.
* Collaborated in the planning and implementation of changing Sony's logistics c
enter from a cost center to a profit center.
* Introduced Mixing Center concept to Sales/Marketing, successfully starting 4 m
onths ahead of schedule.
Logistics Center Manager - Sony Electronics of America
* Reduced expenses by 2% while increasing throughput by 13%.
* Created infrastructure, trained employees, and collaborated on the design and
functional requirements which led to the successful installation of Sony's first
Warehouse Management System.
* Coordinated the utilization of 3rd party warehouse providers during peak perio
ds.
* Successfully kicked off Sony's E-Commerce business.
National Distribution Center Superintendent - Sony Electronics of America
* Increased facility storage capacity by 30% through the successful planning and
installation of narrow aisle pallet racking.
* Improved operations and safety awareness leading to the 1997 Logistics Service
s Most Improved Facility award and the 1997 Logistics Services Safety award.
* Reduced receiving lead time from an average of 4 days from container availabil
ity to 2 days while doubling the average monthly volume (3.5M to 7.9M lbs).
* Increased 24 hour order turnaround from 23% to 75%.
* Improved inventory accuracy from 96% to 99.86% through the use of an order fil
ling accuracy program.
* Reduced the time required to conduct a physical inventory from 4 days to 2 day
s.
* Planned, organized and directed the merger of 2 distribution operations into 1
distribution center.
* Implemented an employee relations strategy which led to the elimination of Uni
on representation.
* Facilitated the creation of the organization's Initial Refusal/UFO program.
* Increased small parcel throughput capability through the successful planning a
nd installation of an automated forward pick work area.
* Assisted in the design and implementation of an Activity Based Labor Capture a
ccounting program.
* Pioneered the use of part-time staff to supplement labor resource requirements
during the peak season.
* Assisted in the planning, organization and execution of the successful relocat
ion of two 200K square foot facilities into one 500K square foot location (compl
eting the project 2 weeks ahead of schedule).
National Distribution Center Supervisor - Sony Electronics of America
* Improved order shipping cycle time from 72 hours to 48 hours.
* Assisted in the introduction of the organization's first stock locator system,
as well as the planning, start-up, and operation of a 200K square foot overflow
facility.
PROFESSIONAL PROFILE
Sony Electronics of America * CA 1980 - 2009
Logistics Senior Business Planning Manager (2007 - 2009)
* Accountable for the evaluation, improvement, development, and implementation o
f domestic and global logistics strategies, practices, policies, procedures, and
system support requirements.
* Analyzed multifaceted logistics data, interacted with clients, identified/impr
oved logistics practices, coordinated value-added services, and reported KPI dat
a to senior management.
* Served as the key logistics contact for specific SEL business units, ISSA, SEL
and Logistics Senior Management.
Logistics Center Operations Manager (1999 - 2007)
* Directly responsible for planning, prioritizing, and directing the daily activ
ities of a 500K square foot National Logistics Center capable of handling throug
hput volume of 33M pounds while operating 24/7 and overseeing its 3PL partners.
* Tasked with staffing, scheduling, training, budget management ($16M), inventor
y management ($250M), resource allocation, safety/security, SOP development, cus
tomer service, facility/equipment maintenance, and distribution of volume with 3
PL partners.
* Supported the start up of a Laredo, Texas 3PL distribution operation.
* Introduced numerous processes in support of internal and external customer spe
cial requirements.
* Active member of the Warehouse Management System (WMS) selection team, resulti
ng in the selection and proof of concept of Sony's next generation WMS system (S
AP).
* Supported the installation of the Pittsburgh Logistic Center's Warehouse Manag
ement System.
Logistics Center Manager (1996 - 1999)
* Led the strategic planning and daily operation of a 500K square foot National
Distribution Center capable of handling a maximum of 25M pounds and overseeing t
he operations of its 3PL partners.
* Prepared/managed an $11.9M budget while staffing/supervising 128 employees and
managing $220M in inventory.
* Managed vendor selection and price negotiations for services and supplies.
* Handle all escalated operational and customer service issues that arise with c
ustomers and all LTL, TL, Parcel, Drayage and Air carriers.
National Distribution Center Superintendent (1984 - 1996)
* Oversaw the operations of a 300K square foot National Distribution Center with
a 19M pound throughput maximum and an operating budget of approximately $6.1M.
* Recruited/supervised/trained staff, allocated resources, managed inventory, en
forced procedures, negotiated Union issues, and managed facility/equipment maint
enance.
National Distribution Center Supervisor (1983 - 1984)
* Coordinated and supervised all shipping/receiving activities for 2 warehouses
totaling 400K square feet while scheduling staff, assigning work, enforcing poli
cies, and providing customer service.
National Distribution Center Lead Material Handler (1981 - 1983)
* Planned the daily activities of the Receiving Department while overseeing staf
f.
National Distribution Center Material Handler (1980 - 1981)
* Responsible for all assigned shipping/receiving activities to include loading/
unloading trucks, product placement, order picking/packing, order checking, parc
el manifesting, and general housekeeping.
EDUCATION, TRAINING, SEMINARS & ADDITIONAL SKILLS
Cypress/Chaffey College ( Major in Physical Education | Minor in Psychology
Continuous Process Improvement - El Camino College; Coaching for Success; Select
ing Talent and Interviewing Skills; Facilitating Change; Finance for Non-Financi
al Executives; Violence in the Workplace; Ethics in Action; Diversity in the Wor
kplace; Harassment in the Workplace; Equal Employment Opportunity; Record Manage
ment; Security Awareness; DM+; DM+ Lite; SAP; First Aid & CPR; Six Sigma Transa
ctional Green Belt Training; Windows; MS Word; Excel; PowerPoint.
Proficient in MS Word, Excel, PowerPoint, Outlook, Visio, Red Prairie Warehouse
Management Systems, Business Objects, Oracle Order & Inventory Management system
s, SAP Order & Inventory Management Systems, SAP Warehouse Management Systems, a
nd Red Prairie Transportation Management Systems.
PROFESSIONAL AFFILIATIONS
* Supply Chain Consortium
* Freight and Logistics Professionals
* Logistics and Supply Chain Networking Group
* Logjobs
* West Coast Logistics Discussion
* Sony Veterans Group