ALAN GRAYBILL

1067 McKnights Way * Forest, Virginia 24551

Home: (434) 237 5093 * E-mail: ag892ce2@westpost.net
INFORMATION TECHNOLOGY MANAGER
PROFILE
Innovative, highly motivated, and results-oriented IT professional with almost 2
0 years of proven record of achievement in IT management, system analysis and de
sign, testing, computer training, project/program management, customer relations
, technical support, and operations management. Adept at providing technical sup
port and developing new processes through ongoing maintenance, defect resolution
, and enhancement solutions. Recognized for attention to detail, and adherence t
o standards; able to work calmly on critical systems under significant time pres
sures. Combine excellent technical and analytical qualifications with outstandin
g customer service skills.
Core Competencies:
* Exceptional abilities in project design with the organizational and supervisor
y skills to assure success; delegate and monitor work to meet and beat deadlines
* Successful in assessing new technical challenges and formulating cost-effectiv
e solutions to meet the needs of the customers; possess a broad range of experi
ence and can contribute at almost any level of technical development, business a
nalysis, system or applications administration
Technology Summary:
Software: Microsoft Office, Microsoft Outlook/Exchange, Windows XP, Fiserv, Bake
r Hill, Avista, Citrix,
Jack Henry Core Systems Loan and Teller, NetApps San Solutions, CA Anti-Virus S
oftware, Microsoft WSUS, Track-it Help Desk and Inventory Software, Synergy Docu
ment Imaging, IPS/IDS Security Solutions,
CAREER PATH
STELLARONE CORPORATION - CHRISTIANSBURG, VA
DIRECTOR, NETWORK ADMINISTRATION: 1998-3/2010
* Managed operational and strategic planning, including fostering innovation, an
d planning projects; organized and negotiated the allocations of resources withi
n the Network Administration Department
* Oversaw deployment, monitoring, maintenance, development, upgrade, and support
of all network administration systems
* Provided end-user services, including help desk and technical support through
execution of help desk standard; consistently presented report statistic to seni
or management level
* Applied new security monitoring system for all internal and external traffic;
conducted research with focus on outside firms to provide 24/7 IDS/IPS security
monitoring to protect all customer data
* Supported financial institution employees in offering functional service to cl
ients by executing remote connectivity guidelines and procedures within time con
straints
* Presented research for potential IT initiatives, such as Storage Area Networks
and Virtual Desktops by supporting the three-year strategic plan for the divi
sion
* Explored and implemented business resumption plan involving upgrade procedures
to reduce hardware cost and enhance customer support
* Administered financial phases of the IT Department, including purchasing, budg
eting, and budget review
* Supervised the merger and acquisitions of four organizations within a seven-ye
ar period and accomplished various reports to ensure suitable security for all w
orkstations and servers; completed Anti-Virus and Malware Reports and Patching R
eports

ALAN GRAYBILL
E-mail: ag892ce2@westpost.net
- page 2 -
Highlights:
* Established the Network Administration area from 2 to 14 staff over a 10-year
period; served as key contributor in the successful progress of the area from a
$500 million to a $3 billion bank
Received the best rating possible for five consecutive years by implementing sec
urity procedures as mandated by the OCC, FDIC, and SOX
OTHER POSITIONS HELD
VIRGINIA DEPARTMENT OF TRANSPORTATION - SALEM, VA
INFORMATION TECHNOLOGY TRAINER / ASSISTANT WEB PAGE DEVELOPER 1997-1998
SHENANDOAH LIFE INSURANCE COMPANY - ROANOKE, VA (1975-1997)
CORPORATE TECHNOLOGY TRAINER / TELECOMMUNICATIONS SPECIALIST / NETWORK ENGINEER
- INFORMATION SYSTEMS & SERVICES 1992-1997
MICROCOMPUTER SPECIALIST - INFORMATION SYSTEMS & SERVICES 1991-1992
MANAGER OF PRINTING SERVICES 1975-1991
MILITARY EXPERIENCE
REPRODUCTION SPECIALIST - UNITED STATES AIR FORCE, OAHU, HA
EDUCATION
Virginia College, Roanoke, VA
* Relevant Coursework in Electronics Technology
Virginia Western Community College, Roanoke, VA
* Relevant Business Courses
Career Development:
* Building Effective Service Teams
* Coaching Others for Top Performance
* Building Partnerships
* The Seven Habits of Highly Effective People by Stephen R. Covey
AWARDS AND HONORS
President's Award and Community Award
- First National Bank

COMMUNITY INVOLVEMENT
Commissioner for a 96-team Basketball Program
Vice President, Community Christian Academy School Board