JAMES L.

PARADISE
17 Bennett Avenue
Monroe Township, N.J. 08831
C: 732-754-0083 jpc96942@westpost.net
BUSINESS CONTINUITY MANAGER
Extensive experience in business continuity planning and management within the N
ot-For-Profit and Pharmaceutical Industries. Record of success in global program
development, implementation, and governance. Specific expertise in planning too
l administration & security, risk analysis and mitigation, business impact analy
sis, plan development and maintenance, contract procurement, and coordination an
d facilitation of exercises. Practiced in current planning methodologies and sta
ndards, including BS 25999 and NFPA 1600. Recently completed a successful LDRPS
v10 migration.

PROFESSIONAL EXPERIENCE
MERCK & CO. (Acquired Schering-Plough, November 2009), Summit, NJ 2002 - Prese
nt
Business Continuity Management Lead Analyst
Ensured recoverability of pharmaceutical industry federally regulated (compliant
, validated) and business critical systems. Significant accomplishments include:

* Coordinated corporate-wide change management of the DR/BC plans, providing a m

ore efficient and compliant process.
* Developed LDRPS User and overall awareness education, eliminating the cost of
3rd party assistance.
* Managed 2 LDRPS software upgrades and data migration projects that resulted in
timely and successful rollout for global use.
* Negotiated vendor recovery services contracts, saving $800K over 5 years.
* Coordinated/facilitated 32 Disaster Recovery alternate site exercises.
* Developed annual budgets, achieving goal to decrease costs by 10% annually.
IEEE, INC. (Institute of Electrical and Electronic Engineers), Piscataway, NJ 1
992 - 2002
Manager, Computing and User Services (1997 - 2002)
Led, and provided tools, processes, and assistance for a Help Desk and Data Cent
er staff of 20, supporting over 800 internal clients. Coordinated with IT Manage
rs and CIO to manage and complete projects, and achieve objectives. Performed bu
dget analysis/financial planning, infrastructure/capacity planning, and provided
recommendations. Produced, implemented, and maintained an IT disaster recovery
plan, and acted as coordinator for an institute-wide business continuity plan. P
rovided BCP status presentations to the Executive Committee including, IEEE Exec
utive Director, CIO, and CFO.
* Led a cross organizational team and coordinated/facilitated 3 highly successfu
l BCP exercises.
* Reduced Data Center operating costs by $120K annually by implementing an autom
ated job scheduling package, handling all Oracle applications nightly processing
.
* Integral part of team that designed a new, state-of-the-art $3.9M data center,
and planned and organized the consolidation and movement of all servers, networ
k services, and technical staff. Project culminated with a very successful 3day
migration of over 100 servers.
* Re-engineered Help Desk and Data Center areas by adding and improving processe
s, and updating tools and technologies, resulting in enhanced performance and cu
stomer service.
* Maintained 80% Help Desk call resolution rate during a 6 month period despite
100% Help Desk staff turnover move to a new data center facility and transition
to new call tracking package.
JAMES L. PARADISE
Page 2
IEEE, INC. (continued)
Supervisor, Operations (1995 - 1997)
Responsibilities included Data Center and Help Desk employee hiring, training, a
nd reviews. Coordinated and documented HP/Unix System processes. Assured the int
egrity and security of the system by consistently researching, revising, and enf
orcing system procedures, producing a data center recovery plan, and acting as t
he coordinator of the institute-wide business continuity plan.
* Instituted improved and increase frequency of tape backups, retention, and off
site storage.
* Researched and evaluated fire suppression alternatives to Halon, resulting in
a written proposal to the CIO to replace with FM200. Halon system was replaced w
ith FM200 within one year,
Technical Writer, User Services (1992 - 1995)
Researched and evaluated IEEE database processes, interfaced with all staff to d
etermine user needs, developed procedures, and designed manuals and training gui
des in response to those needs.
* Researched, and evaluated existing disaster recovery planning software for a c
orporate DR initiative. Recommended package (LDRPS); this remains in use to this
day.
* Designed and developed Operations procedure manual for BPA/ABC audits for Spec
trum, Computer, and Communications Magazines. Implemented improved backup and re
tention procedures for subscriber files needed to produce these reports for semi
-annual audits.
EDUCATION
Bachelor of Arts, Richard Stockton College; Pomona, New Jersey
PRESENTATIONS
Co-Presenter, "Business Resumption Planning" - CESSE 2000 (July 2000)