Over 35 years of strong and diverse experience in a telecommunication industry

* Cisco Systems includes CCM and Unity Voice and Call Manager Express and Router
s and Switches.
* Professional training includes single and multi-line telephone systems, PBX hy
brids, electronic key telephone systems and fundamentals of general electronics.
* Excellent troubleshooting skills; welcome the challenge of resolving operation
al and technical deficiencies.
* Noted for a hands-on management style, motivate employees to perform at their
optimum level while keeping morale and productivity high.
* Hire, train and supervise employees, conduct performance reviews and give pay
raises and promotions.
* Exceptional communicator with the ability to work independently or as a team m
ember with people of all levels and backgrounds.
* Thorough, analytical and technically inclined.

PROFESSIONAL EXPERIENCE
CSI Communications, Costa Mesa, Ca (Sep 2008 to Present)
Responsibilities:
Install, maintain and repair of Cisco Routers and Switches (Rack and Stack)
Install, maintain and repair of Nortel OPT 81 Voice Systems
Install and maintain Call Manager Express
Octel Voice Systems.
Cisco CM and Unity VoIP Systems
Upgrading system software to latest release.
Service Customers of Large Enterprise Systems.
Overall management, including maintaining inventory, keeping accurate and up-to
-date records on systems and physical facilities.
NEC 2400 and NEC 2000
On Call Status for Servicing Customers, 24/7

Irvine Company Development, Newport Beach, CA (May 2000 May 2008

INFORMATION SERVICES DEPT.

Senior Voice Engineer
Responsibilities:
Administration of Cisco VOIP and voicemail systems (Octel, CallPilot, Mermail,
NEC 2000, BCM 400).
Install, maintain and repair of microwave, circuits, 800 MHZ radio and telephon
e (Nortel PBX 81C) and a variety of data transmission systems.
Service telecommunication needs to 122 apartment communities, real shopping mal
ls and office properties all over California.
In charge of servicing a large hotel with an 81C PBX and 3 major golf courses a
ll with Nortel OPT 11 PBX systems.
Responsible in fabrication of various standard and special configuration cables
, wiring devices, mounting brackets and circuit boards.
Project manager of LAN/WAN projects, apartment redesign and re-cabling, Cisco V
OIP roll out and implementation of Cisco Call Manager and Unity voicemail.
Responsible for all MAC orders, cable work, customer database programming and p
hysical installation of telephone equipment at multiple locations throughout the
 Orange County area.
Overall management of the Orange County office including maintaining inventory,
keeping accurate and up-to-date records on systems and physical facilities.
Installation of DTI/PRI cards to accommodate inbound/outbound traffic.
Fiber optic installations and troubleshooting.
Upgrading system software to latest release.

Kiwitel International, Garden Grove, CA (5 years)

Systems Engineer / Technician III
Responsibilities:
Interpret information such as customer name and address, facilities information
along with activities to be performed on service orders, work orders, blueprint
s and installation diagrams.
Install and program PBX systems (Nortel DMS 500, Meridian 81C, NEC 2400 and 200
0).
Cable work, customer database programming and physical installation of telephon
e equipment at multiple locations throughout the Orange County area.
Overall management of the Orange County office including maintaining inventory
and keeping accurate and up-to-date records on systems and physical facilities.
Perform adds, moves and changes on data and voice systems.
Install universal equipment modules (UEMs), system terminals, system monitors a
nd alarm cabling.
Install cabling, grounds, power supply, power fail transfer unit, AC/DC powered
equipment and disk drive units.
Connect peripheral equipment (PE) module to main distribution frame (MDF) and c
ross-connect trunks.
Install attendant console and digital/analog sets.
Gather and interpret system status information and perform parallel reloads.
Perform maintenance overlay program diagnostics and tests, basic maintenance an
d replacement procedures.
Identify, isolate and clear software faults, power faults, common equipment (CE
) faults and telephone set faults.
Monitor and troubleshoot performance of switches and problem resolution.
Perform adds, moves and changes on various PBX and data systems.
Supervise 15 technicians and schedule daily tasks.
Test, troubleshoot, add, move and change the following systems: Rolm , Mitel SX
2000 Lite, 1A2, Meridian SL1 and SL100, AT&T Definity and System 75, Ethernet 10
Base T, Token Ring, IBM and Wang Systems.
Supervised all sub-contractors.
Inter-Tel GLX, Mitel SX-200 Lite.

Fiber Optic Technologies, Rio Rancho, New Mexico (4 years)

Cable Splicer
Responsibilities:
Splice copper and fiber telephone cables
Set up, rack, splice, transfer, repair, rearrange, bond and test aerial, underg
round and buried cable.
Rearrange service drops, aerial and buried jumper wire and step poles
Mount, cut-in and repair cable terminal and load coil cases.
Handle and climbed ladders and poles, worked at heights in boom trucks, entered
tunnels, buildings, trenches, crawl spaces and manholes to place materials.
Kept detailed written record of daily work activity.
 Used electrical test equipment to verify and determine defective cable wire.
Performed cable acceptance tests to determine if cable meets specified requirem
ents.
Tested all cable pressurized systems and air test hermetically sealed closures
for leaks.

EDUCATION
Cypress Community College

PROFESSIONAL CERTIFICATIONS
* CCENT:Cisco Certified Entry Networking Technician
* IIUC:Implementing Cisco Unified Communications
* NEC 2000 Certified
* NEC NEAX 2400
* Octel Voice mail
* Nortel Meridian 1 Large Systems Installation and Maintenance Communication Se
rver 1000 Release 5.5
* CallPilot 5.0 System Administration and Applications, NCSS
* Implementing Voice Over IP (CVOICE)
* Administering Call Manager and Unity
CISCO BOOT CAMP COURSE COMPLETIONS:
CCNA
IIUC
C/VOICE
QOS
CIPT1
CIPT2
TUC