Kevin E.

Salomon 2669 Orchard Street Bellmore, New York 11710

Cellular: [516] 551-2258 ksalomon123@optonline.net

A CAREER BUILDING OPPORTUNITY IN A PROGRESSIVE CONCERN

Project A Professional Image * Driven To Accomplish Goals * Strong Work Ethi
c

PROFESSIONAL PROFILE
* Energetic, dynamic, driven professional, experienced in customer relations, co
ordinating multi-tiered directives, and effectively supporting a team effort, in
tegrated with proven analytical / critical thinking skills.
* Polished communication, interpersonal and relationship building skills.
* Customer focused. Provide unparalleled customer service; build trust, rapport
, loyalty.
* Thrive in a fast-paced, high-pressured environment, consistently demonstrating
an ability to prioritize, multi-task, filtering competing priorities, remaining
focused. Flexible, easily transition into diverse roles.
* Able to quickly master new software and apply its full range of capabilities.
Core Strengths Include:
Communications & Liaison Affairs Time Management / Deadline Sensitive
Organized Efficiency Optimization Cross-Functional Team Support
Customer Relations Resourceful / Determined
Excellent Telephone Presence & Etiquette Troubleshooting & Resolution
Computer Skills: MS Word, Excel, Photoshop, CLS, ADP-Time Savers
Group Wise, Lotus Notes, Illustrator, Admarc, PubView, PPI

EXPERIENCE
THE NEW YORK TIMES, New York, New York
1/02 4/09
Advertising Production Representative [8/06 4/09]
Tenure reflects rapid and consistent record of growth through the ranks, culmina
ting in serving as point man in coordinating all facets of the production proces
s. Maintained open lines of communication with the customer and the Composing a
nd Make-up Departments.
* Successfully coordinated and facilitated high-priority, time-critical display
advertising production operations.
* Provided exceptional customer service to a broad range of businesses including
Fortune 500 companies in ad development and placement; adhered to stringent gui
delines; consistently met all deadlines.
* Interfaced with the creation team to confirm accurate sizing and placement of
advertisement.
* Tracked project progression, ensuring appropriate sequence of events and adher
ence to specifications, identified changes, oversaw modifications. Ensured inte
grity of the final production.
System Support Coordinator [9/05 8/06]
* Served as telephone helpdesk analyst / representative, diagnosing, troubleshoo
ting and resolving end-user inquiries and issues. Reported anomalies to appropr
iate parties.
Telephone Operator [1/02 9/05]
* Managed an intensive telephone answering system. Handled media inquiries; rou
ted calls to appropriate source.
MILLENNIUM BROADWAY HOTEL, New York, New York
4/00 10/01
Assistant Manager Food and Beverage
* Managed, coordinated and scheduled a staff of 28 including room service, mini
bar and lounge.
* Accomplished an unparalleled service delivery mission. Quickly gained reputat
ion for sensitivity and responsiveness to customers needs, creating a memorable
hotel experience.
* Generated payroll; posted charges to guests bill; monitored inventory; apprise
d management of stock levels.
ERNST & COMPANY, NYSE, New York, New York
11/96 6/99
Exchange Sales Assistant Wire Clerk
* Provided assistance and support to trading specialists. Managed a heavy custo
mer telephone volume.
* Researched and reconciled corporate and government bond trade discrepancies.
* Maintained customers position and apprised customers of market movements.
EDUCATION NASSAU COMMUNITY COLLEGE, Garden City , New York Liberal Arts; accumu
lated 34 Credits