Erica L.

Amans
6018 Blackstone Drive, Fort Wayne IN, 46818 (260) 740-8673 eacbe50a@westpo
st.net
Objective: To obtain a position in a Communication/Public Relations environment
that utilizes my writing skills, strong organizational skills, and educational b
ackground enabling me to make a positive contribution to the organization.
Education:
Purdue University, Fort Wayne, IN. May 2010
Bachelo
r of Arts in Interpersonal & Organizational Communication Minor: Public Relatio
ns
Bachelor of Arts in Media & Public Communication
Cumulative GPA 3.3
Professional Experience:
September 2009 a" December 2009 Mad Anthonyas Childrenas Hope House
Fort Wayne, IN
Communication Internship
a Created and mailed letters to local Chamber of Commerce regarding local fundra
iser
a Produced vendor move-in packet and vendor survey for local fundraiser
a Organized floor plan for over 100 different vendors
a Conducted a qualitative study of guest satisfaction
2006 a" Present Fort Wayne Neurological Center / Neuro Spine & Pain Center
Fort Wayne, IN
Disability Specialist
a Complete FMLA forms, attending physiciansa statements, and provided medical in
formation to disability companies and employers.
a Organize and prepare physicians depositions. Type legal and disability letter
s.
a Print charts and release information to patients, attorneys, case managers, an
d insurance companies. Prepare invoices and bill requesters for medical records.
a Order and stock office supplies for medical records department. Order and stoc
k paper goods and cleaning supplies for an office of approximately a hundred emp
loyees.
a Type / distribute memos and special projects as assigned by CEO.
2005-2006 Fort Wayne Neurological Center / Neuro Spine & Pain Center
Fort Wayne, IN
Patient Registration
a Checked patients in and out for office appointments. Registered patientsa demo
graphic and insurance information in Medic.
a Prepped charts daily using Medic and WebChart. Verified eligibility for patien
ts with auto accident insurance and workeras compensation.
a Collected and logged co-pays. Discussed past-due accounts with patients pre-se
lected by the billing department.
a Prepared monthly patient satisfaction surveys.

2001-2005 BUCKLE, INC.,

Fort Wayne, IN
Store Manager
a Responsibilities for leading sales, recruiting, educating and merchandising fo
r a menas and womenas denim specialty store.
a Recruited new team members
a Developed marketing strategies for the success of new teammates to give presen
tations for merchandise available to customers for present and future needs.
a Managed independently with ownership and the support of an experienced managem
ent team.
a Achieved asset growth by increasing sales by 20% in 2004 and 15% in 2005.
a Supervised between 10 and 30 teammates.
a Promoted from assistant manager.
1999-2001 Michael E. Shambaugh D.D. S. Ft. Wayne, IN
Clinical and Office Assistant
a Filed insurance claims and handled carrier requests, collected and posted paym
ents.
a Scheduled daily appointments and handled phone communication.
a Retrieved and filed charts for each dayas patientas appointments; prepared new
patient charts.
a Prepared the tray set-ups and assisted during procedures, including minor surg
ery, fillings, and crown prep.
a Sterilized operatory, instruments, and maintained X-ray processor.
Activities:
a Lambda Pi Eta: Fundraising Coordinator
a American Red Cross: Extern
a Habitat for Humanity: Womenas Build Committee Member
a Mad Anthonyas Childrenas Hope House: Holly Days Committee Member
REFERENCES AVAILABLE UPON REQUEST