HIREN PATEL

720 S. Martin Luther King Jr. Blvd. * Waco, TX 76704 * (254) 498-7686 or (214) 8
10-8234 hpce94e4@westpost.net
PROFESSIONAL OBJECTIVE
An entry-level position where skills, interests and education will be utilized t
oward the benefit of the organization; offering dedication, ability to learn qui
ckly and willingness to go the extra mile to accomplish the objective.
PROFESSIONAL PROFILE
Successfully build relationships, rapidly developing a positive and productive w
orking rapport with both staff and residents. * Possess highly effective communi
cation skills and interpersonal abilities; bi-lingual - fluent in English and Gu
jurati. * Use tact and diplomacy all in communications. * Computer skills includ
e Microsoft Word, Excel, and Access; typing 45 wpm; solid research abilities. *
Proven ability to follow both written and verbal instructions. * Utilize strong
and organized project, time and multi-task management / prioritization abilities
, and performs well under pressure. * Focused, meticulously detail oriented and
determined performer with exemplary work ethic. * Offer the highest levels of in
tegrity, initiative, resourcefulness, and thoroughness. * Highly developed and e
ffective approaches to identifying and solving complex problems and issues. * A
strong self-starter who thrives in autonomous operations as well as in leadershi
p of team. * Highly adaptable, rapidly learns new procedures and processes. * Qu
ickly adjust to changes in schedule, project parameters and organizational objec
tives.
EDUCATION
BACHELOR OF SCIENCE IN BIOMEDICAL ENGINEERING - 2001 - GPA: 4.0/4.0
- LOUISIANA TECH UNIVERSITY
AWARDS, ACTIVITIES & HONORS
Outstanding Junior in College of Engineering * Outstanding Sophomore in Biomedic
al Engineering
WORK HISTORY

Analyst/Support Specialist - American Income Life Insurance Company - Waco, TX F

eb. 2010 - Sept. 2010
* Analyze lead return rates of various groups contacted by over 200 agents and r
eport results to management.
* Research and recommend strategies to use for marketing endeavors.
* Handle over 40 public relations representatives' expense reimbursements, invoi
ces, fund requests, and various other support activities.
Assistant Manager/Bookkeeper - Victorian Inns - Waco, TX Jan. 2006 - Jan. 2010
* Perform daily general ledger reconciliations. Input financial data into the da
tabase.
* Create daily business summaries. Handle cash and credit transactions.
* Utilize excellent communications to provide only the highest quality service.
* Answer telephone inquiries about services and reservations.
* Organize, count, order and maintain all necessary supplies and inventory.
* Supervise, train, schedule and assist new and subordinate personnel.
* Update and maintain all required documentation and reports.
* Manage and oversee room changes ensuring guests are comfortably relocated when
needed.
* Increase organizational profits by assuming extra duties as needed to accompli
sh objectives.