BOB CRONIN

Email: bcd359d4@westpost.net
Telephone: (720) 231-5076
SUMMARY
Accomplished Web Software Engineer specializing in Microsoft technologies with p
roven leadership, communication, and organizational capabilities seeks a positio
n as a solutions architect/developer in a company dedicated to making a positive
impact where innovation, creativity, and achievement are valued.
PROFESSIONAL WORK EXPERIENCE
Visa Inc. - Highlands Ranch, CO (1986 - Present)
Web Engineer
Held positions of increased responsibility over a 24 year tenure that have provi
ded significant experience in a wide variety of areas such as software design an
d development, management, customer service, and computer and network operations
. Highlights include:
* 14 years of professional experience in software application development focuse
d on architecting and developing multi-tier web and client/server enterprise lev
el applications utilizing the following tools and technologies: ASP.NET, C#, ADO
/ADO.NET, Visual Studio 2003/2005/2008, Team Foundation Server (TFS), VB.NET, Vi
sual Basic 6.0, HTML, XML, CSS, JavaScript, VBScript, SQL Server 2005/2008, and
Lotus Notes.
* Experienced in all aspects of software development life cycle, including requi
rements analysis, estimation, functional and technical design, coding, integrati
on testing, bug fixing, and build and deployment.
* Experienced with object-oriented programming in web and Windows forms applicat
ions and ASP.NET web services.
* Led design and development teams that implemented Visa's Prepaid Card consumer
web application (www.visaprepaidprocessing.com), an enterprise application supp
orting hundreds of client web sites and thousands of end users using a single sh
ared code base. Responsible for continued oversight of overall technical archite
cture including implementation of a Model-View-Controller pattern, multi-languag
e capabilities, multi-browser support and adherence to Web Content Accessibility
Guidelines (WCAG) and Section 508 compliance.
* Streamlined development efforts by establishing consistent development approac
hes, advancing component reuse, improving processes, and promoting collaboration
across development teams. Specific examples include facilitating the migration
of existing .NET applications to a common architecture, automating builds using
Team Foundation Build/Cruise Control.NET/NAnt, creating common components for l
ogging and error handling, implementing an improved estimation process, establis
hing organizational code branching and merging strategies, documenting coding st
andards, and standardizing design document templates.
* Designed and developed office automation applications that helped improve cust
omer service ratings to the highest levels in company history.
* Authored functional and technical design documentation for software applicatio
ns.
* Developed training materials for software applications and conducted classroom
training sessions for end users.
* Received Visa's highest customer service award for directing the design, devel
opment, and implementation of a client-server based Customer Profile System.
* Managed budgets and kept expenses under budget every year as a manager (5 year
s).
* Mentored and assisted staff with performance and career development.
PSI International - Falls Church, VA (1985 - 1986)
Communications Specialist
* Maintained availability of the U.S. Customs Service national computer network
supporting field agents.
ARINC Research Corp. - Washington, DC (1985)
Associate Engineer
* Developed a plan to transition the National Airspace System to a packet-switch
ed network.
* Evaluated technical system specifications.
Visa USA - McLean, VA (1983 - 1984)
Network Technician
* Maintained availability of Visa's transaction processing systems.
* Instrumental in redesigning the operations center facility.
Control Video Corp. - Vienna, VA (1983)
Network Controller
* Installed and maintained packet-switched network equipment.
United States Air Force - Washington, DC (1979 - 1983)
Shift Supervisor
* Supervised operations for the Pentagon's secure voice and data network.
* Trained new staff in all aspects of operations.
EDUCATION & PROFESSIONAL DEVELOPMENT
Master of Arts in Curriculum and Instruction (2007), Colorado Christian Universi
ty, Lakewood, CO (GPA: 3.9)
Bachelor of Science in Organizational Management (2003), Colorado Christian Univ
ersity, Lakewood, CO (GPA: 4.0)
Microsoft Certified Application Developer (2004), Microsoft Corporation
Customized Skill Building (Communication and Presentation Skills) (1997), Decker
Communications, Inc.
Total Time Management (1996), American Management Association
Criticism and Discipline Skills for Managers (1995), American Management Associa
tion
Employee Performance Evaluations (1995), American Management Association
Interviewing People (1995), American Management Association
High Speed Data Systems (160 Hours) (1981), Community College of the Air Force,
Lackland AFB, TX (Honor Graduate)
Telecommunications System Control Specialist Course (744 Hours) (1980) Community
College of the Air Force, Lackland AFB, TX
TECHNOLOGICAL & OTHER SKILLS
* Familiar with the following additional technologies: Joomla CMS, PHP, MySQL, R
egular Expressions.
* Project and resource allocation planning for software development projects.
* Proficient using Microsoft Word, Excel, PowerPoint, Access, Visio, Outlook.
* Taught Computer Information Systems classes at Colorado Christian University f
or the past 2 years.
* Learned the Joomla Content Management System and used it to create a web site
for a non-profit serving the people of Haiti.