LILY YEUNG-WAGNER

8 CALVARY RIDGE ROAD ~ FREDERICKSBURG / VA 22405

Home: 718.961.6320 Cell: 518.618.9922 lyd41fea@westpost.net
IT / SECURITY MANAGEMENT PROFESSIONAL
Information System Security Management ~ IT Management ~ Security Engineering ~
Infrastructure Engineering
Results-driven Air Force captain with current / active TS/SCI Clearance, MSIT (E
mphasis in IA), BSCS, and 10-year track record of success spanning Air Force and
joint EMEA (Europe / Middle East / Africa) IT operations, especially communicat
ions and information (C&I) operations across air, space, and cyberspace. Strong
and well organized leader with seven years in IT leadership / management of tea
ms of 7-75. Excellent analytical, team-building, and organizational skills. Ba
ckground teaching military topics at college level. Fluent Cantonese; basic Man
darin.
EXPERTISE: IT Management, Information Systems Security Management, Project Mana
gement,
SELECTED ACCOMPLISHMENTS
* Slashed Air Force-wide IT problem resolution time by standardizing global trou
ble ticket system.
* Delivered 99.9% uptime for 97% of Air Forces communications impacting 90,000 w
arriors.
* Played key role in Satellite terminal install - commercial satellite delivery,
on-time uplink, etc.
* Eliminated $20,000 in recurring annual contract fees by driving development of
secure Network Training Center using existing resources and facilities.
* Increased Air Forces in Europe Intelligence's analyst data processing speed 65
% by leading installation and standard imaging of 125 Intel PCs across base.
* Expanded Air Forces in Europe intelligence analyst capabilities by leading IT
infrastructure upgrade.
* Improved Air Forces in Europe Intelligence C4I network performance 70% by plan
ning and managing migration and installation for new capability.
PROFESSIONAL EXPERIENCE
RENSSELAER POLYTECHNIC INSTITUTE Aug 2008 - April 2010
Associate Professor of Aerospace Studies, Aug 2007 - April 2010
Field Training Instructor Aug 2008 - Jun 2009
* Develops and delivers curriculum covering Foundations of USAF, AF History, Lea
dership, and National Security Affairs to develop prospective Air Force officers
.
* Builds rapport with Admissions Office to increase ROTC applicant visibility in
admissions process.
* Directs all leadership laboratory, corps military train, and field training op
eration activities
* Also serves as Field Training Instructor, Unit Admissions Officer, and Command
ant of Cadets.
UNITED STATES AIR FORCE Aug 2000 - Oct 2010
Advanced on fast track from Computer Technical Controller to Senior-Level Cybers
pace Operator
* Develops programs to enable Air Force, joint military missions, and allied mis
sions with focus on communications and information (C&I) for operations across A
ir, Space, and Cyberspace domains.
* Implements and conducts C&I unit operations. Conducts information security (I
NFOSEC) / information assurance (IA) operations and network security operations.
* Manages communications plans, acquisition, architecture, information resources
, postal operations, and C&I engineering initiatives. Supports force employment
planning, execution, and combat assessment, required information resources, and
C&I engineering.
* Manages AF spectrum management-related matters, policy, and procedures. Plans,
develops, engineers, and maintains CI architectures and standards.
* Standardizes processes (such as intelligence collateral workstation support) t
o ensure full compliance with AF accreditation policies.
* Flawlessly oversees $72M DISA network to include 650 circuits connecting over
32 locations in 12 countries.
SELECTED PROJECTS:
* Led 11 personnel in managing all day-to-day operations of network systems supp
orting Air Force in Europe's Air Operation Center as well as 92-nation Area of R
esponsibility.
* Spearheaded $5M Standard Tactical Entry Point restoral project rerouting 24 sp
ecial mission circuits with zero communication lost for Afghanistan and Iraq joi
nt warfighters.
* Oversaw 15 personnel handling ongoing operations and maintenance of six Air Op
eration Center network systems with combined value of $12 million, supporting Jo
int Chiefs of Staff, United States European Command, NATO, and AF in Europe miss
ions and exercises.
* Managed $4M DISA NIPRNET and SIPRNET Tier 0 router tech refresh preparing netw
ork for 359% gain in data throughput AOR wide.
* Arranged reach-back support for personnel deployed to Rwanda for African Missi
on in Sudan,
* Authored 16 AF Communications' Special Instructions to Communicator, provided
initial contingency report procedures for information assurance.
ADDITIONAL ACCOMPLISHMENTS:
* Facilitated DISA domain split - coordinated seven major ASIs and diversified C
4I network to lay groundwork for AOR for system expansion.
* Established redundant SIPRNET / NIPRNET / DSN services and created 18Mb increa
se in speed.
* Coordinated communications support for GWoT mission to Tbilisi, Georgia and pr
ovided total C2 for USMC training team.
* Secured recovery team support for C-130 crash site in Albania that delivered c
onnectivity to HHQ.
* Coordinated 16 AF Active Directory migrations to improve administration for 1,
100 systems.
* Synchronized air-to-ground SATCOM for Darfur human relief efforts, expedited h
umanitarian relief transportation for 1,200 peace forces, and provided first-cla
ss SA to USEUCOM staff.
* Managed migration of USAFE/A2's classified data to secure central storage with
0% user downtime.
TECHNICAL EXPERIENCE
Software: CiscoWorks, Remedy, FACIT, HP OpenView, Dreamweaver, Mozilla, Micros
oft Word / Excel / PowerPoint / Project / Publisher / Outlook / IE
Hardware: Cisco switches / routers, server, Sun systems, VoIP, VTC
OS: Windows 95 / NT / 2000 / XP, Linux, UNIX, Mac OS X
Networking: TCP/IP, LAN, WAN, VLAN, WLAN, VPN, DMZ, DNS, DHCP, ATM
Programming: Java, C++, C, SQL, HTML, Assembly
EDUCATION
UNIVERSITY OF MARYLAND, MSIT, Emphasis in Information Assurance (IA), 2007
SUNY NEW PALTZ, Bachelor of Science - Computer Science (BSCS), 2000
CompTIA Security+ - Pending (Nov 2010)
UNITED STATES AIR FORCE TRAINING: Squadron Officer School 2010, Academic Instru
ctor School 2008, Air and Space Basic Course 2004 , Basic Communication Officer
Training 2003
COMMUNITY SERVICE
Raised and distributed in excess of $10,000 in scholarships to military and mili
tary dependents.
Elected Club President of Ramstein Toastmasters and achieved Competent Toastmast
er and Competent Leader.
Coached Kaiserslautern Kingfish Swim Team.