J.

SHANNON POWELL
5825 Everhart Place, Ft. Washington, MD 20744
Home: (301) 505-8027 - Mobile: (703) 731-8937
Email: jpd42e40@westpost.net
EXPERIENCE SUMMARY:
Accomplished communications professional with more than 15 years experience in t
echnical writing, diversity training and development, marketing, small business
consulting, federal contracting and program management. Possesses excellent org
anizational, presentation and critical thinking skills.
EDUCATION:
HOWARD UNIVERSITY, Washington, DC
Master of Arts, Human Communication Studies
Specialization: Organizational Communications
May, 1997
N.C. CENTRAL UNIVERSITY, Durham, NC
Bachelor of Arts, Public Administration
May, 1992
PROFESSIONAL EXPERIENCE:
SANFORD-BROWN COLLEGE, McLean, VA
General Education Studies Professor, March, 2007 - Present
Accomplishments: Awarded Educator of the Quarter, graduation announcer & facult
y address speaker, editor and producer of college's first student newsletter.
As an instructor, courses offerings include Oral Communications, Interpersonal C
ommunications, English Composition, Sales Management, Business Communications, a
nd Career Portfolio. Primary responsibilities include:
* Facilitating adult learning classes using interactive teaching methodologies;
* Developing curriculum/syllabi to ensure that course content and objectives are
met;
* Conducting learning assessments for a diverse student body with multiple learn
ing styles;
* Administering course evaluations to measure performance and effectiveness;
* Managing paperless classroom for select English courses using customized e-lea
rning software;
* Supporting college retention efforts by maintaining attendance records and ros
ter;
* Designing, administering, and grading examination; and
* Hosting and facilitating literary forums/programs
MILESTONES EXECUTIVES, LLC, Clinton, MD
President & CEO, March, 2004 - March, 2008
Accomplishments: Awarded multiple National Institutes of Health (NIH) training
subcontracts.
As a small, woman-owned, solutions services provider that supported government a
nd small businesses, my role included:
* Conducting client meetings to gather knowledge for customized training solutio
ns;
* Supporting government strategic initiatives by providing resources to improve
their effectiveness and productivity;
* Developing soft skills training modules and training manuals on Customer Servi
ce and Diversity for NIH;
* Managing and facilitating on-site training workshops;
* Providing marketing and consultation services for small businesses to help dev
elop client relationships and pipeline opportunities;
* Conducting participant evaluations and providing performance success reports;
and
* Providing technical writing services to small businesses in response to RFPs.*
SCIENCE APPLICATIONS INTERNATIONAL CORPORATION, Falls Church, VA
Account Manager, September, 2003 - April, 2004
Accomplishments: Won $3 million technical services award from NIH/CIT, Division
of Computer System Services, Back Office Systems Branch; and Center for Scienti
fic Review.
As an account manager for the Enterprise & Health Solutions Sector (E&HSS), I le
d company's business development efforts for Department of Health and Human Serv
ices (DHHS). My daily responsibilities included:
* Planning and executing a complete range of critical marketing and business dev
elopment activities focused on DHHS;
* Working with team members to develop integrated business solutions;
* Identifying potential partners and building long-term business relationships w
ith clients;
* Developing market entry and penetration strategies;
* Qualifying leads and pipeline opportunities;
* Presenting Company's capabilities;
* Negotiating and closing business; and
* Providing technical writing support to respond to RFPs.
PSI INTERNATIONAL, INC., Fairfax, VA
Business Development Manager, February, 2000 - November, 2002
Accomplishments: Successfully secured two major recompetes with NASA/SAFTS and
FDA/CBER/DCC totaling more than $5 million. Created GWAC vehicle (CIOSP2) by pa
rtnering with major systems integrator.
As a business development manager for a federal contractor, I was assigned the D
HHS market segment. My duties included:
* Prospecting, identifying, and maintaining a pipeline of qualified business lea
ds within DHHS;
* Conducting client meetings to gather intelligence for new and repeat business;
* Leading project management meetings for contract updates;
* Preparing and presenting corporate capabilities to prospective clients and tea
ming partners;
* Delivering presentations for relevant trade shows, symposia, and conferences;
* Providing data analysis to assess risk and determine potential win strategy;
* Providing subject matter expertise and technical writing support on proposal d
evelopment team; and
* Developing and maintaining client relationships
U.S. DEPARTMENT OF THE ARMY Subcontractor, Fort Belvoir, VA
Functional Training Specialist, May, 1999 - December, 2000
Accomplishments: 100% success rate in implementing technical migration during Y
2K initiative for six military installations for Army Family Housing. Project d
eliverables were met on-time and within budget.
As functional lead and independent sub-contractor, my responsibilities included:
* Managing migration efforts for Army sites throughout Europe and Puerto Rico;
* Delivering classroom training and one-on-one technical support to staff for cu
stomized Homes3 software package that replaced DOS based program;
* Providing technical documentation support for training manual updates;
* Providing quality assurance by tracking technical problems and resolutions;
* Conducting customer evaluations and writing performance reports; and
* Presenting closing project reports to contractor
ALTERNATIVE RESOURCES CORPORATION, Lincolnshire, IL
Executive Assistant to Chairman & CEO/Resource Manager - DC Branch, March, 1997
- August, 1998
Accomplishments: Successfully drove business for a multi-million dollar IT mana
gement services corporation. Received in-house promotion for exceptional sales
achievement at the branch level. Secured more than $1 million recruiting busines
s. Regional winner for company Blue-Vase award for providing innovative solution
s and outstanding performance.
My operational and management responsibilities included:
* Developing and implementing effective communication strategies to drive busine
ss for fifty (50) offices;
* Serving as team leader and liaison for special projects and initiatives assign
ed by the CEO;
* Developing corporate subcontract agreement used to hire independent consultant
s;
* Creating organizational blueprints necessary for revision of internal reportin
g structure;
* Managing in-house executive support staff;
* Providing full-life cycle development support for job-order fulfillment proces
s;
* Qualifying, interviewing, and hiring technical staff to support clients;
* Managing & Coaching technical staff on national and local projects;
* Conducting project meetings, benefits orientations, employee evaluations, and
counseling sessions;
* Delivering company presentations and attending networking events and local job
fairs; and
* Developing curriculum for professional career-pathing
HOWARD UNIVERSITY, Patricia Roberts Harris Public Affairs Program, Washington, D
C
Public Affairs Assistant to the Director, May, 1994 - February, 1997
Accomplishments: Successfully managed multiple programs under the restructuring
of the organization. Received internal promotion based on job performance and
increased responsibility. Achieved 100% student retention and placement rates f
or awarded fellows.
My operational and management responsibilities included:
* Providing program and budget management support for director, serving in multi
ple leadership roles;
* Conducting biannual campus-wide, candidate recruitment searches for the Harris
Program and the Ralph Bunche International Affairs Center;
* Establishing placement opportunities and managing twenty-five fellows each sem
ester;
* Leading student training sessions on professional development and business eti
quette;
* Acting as outreach coordinator and liaison to the Mayor's office; and
* Organizing special events and conferences
OTHER EMPLOYMENT EXPERIENCE:
* RenqQuest & Associates Inc, Curriculum Development Consultant, Takoma Park, MD
* AccountPros, IT Business Development Consultant, Vienna, VA
* Professional Solutions, Training Consultant, Reston, VA
* Paul Werth Associates, PR Consultant, Washington, DC
* Weichert Realtors, Realtor, Upper Marlboro, MD
* International Business Machines (IBM), Intern, Research Triangle Park, NC
ORGANIZATIONAL AFFILIATIONS:
* Washington, DC Phyllis Wheatley -YWCA, Board Member
* Brinkley Park TCA Home Owner Association, Board Member
* Prince Georges County Chamber of Commerce, Financial Member
* North Carolina Central University Alumni Association, Active Member
* American Society for Training and Development, Financial Member
* The Sister's Network / Southeastern Region, Active Member
* Delta Sigma Theta Sorority, Inc. - Potomac Valley Alumnae Chapter, Active Memb
er