Andres (Andy) Castillo III

712 Eagles Terrace ~ Rocky Mount, NC 27804

Phone: (252) 813-2715 Email: acd4b28e@westpost.net
INFORMATION TECHNOLOGY MANAGER
Proven Management & Technical Expertise in a Career Spanning 24 Years of
Strategic Planning/ Business Solutions/ Team Leadership/Budget and Resource Plan
ning/Policies and Procedures/Multiple Project Management/Staff Development/Contr
act Management/Vendor Relations/Research-Analysis-Evaluation
PROFESSIONAL EXPERIENCE
Director Institutional Technology, Nash Community College, Rocky Mount, NC Oct 2
009- Present
* Manage the IT department with responsibilities to include: $900k budget, purc
hasing, contract negotiations, resource planning, forecasting, security, staff
training, establishng campus standards, setting policies and procedures, mainta
in Business Continuity plan
* Refocused the IT Department to a proactive, Customer Centered operation, Prov
ided excellent support for 9 different department heads and their staff, the res
ults were recognized by the College President
* Streamline environment by establishing technical and operational standards
* Promote a team oriented environment involving daily support activities
* Develop and establish campus technology strategic plan
* Ability to communicate, train and assist individuals at varying levels of tech
nical understanding
* Project manager campus technology hardware refresh
* Administer Datatel ERP (Client/Server application), Webadvisor
* Increased customer satisfaction by reducing support response time
* Established technology and software standards campus wide reducing re-occuring
supply costs
SR SYSTEMS ANALYST, Hospira Pharmaceuticals Corp - Rocky Mount , NC Se
p 2008 - Oct 2009
* Develop Technology Budgets, Policies and Procedures, MS Access database, Proje
ct Research, Planning and Implementation, Disaster Recovery Planning and testing
, conduct safety meetings
* Project Team member of Large scale printer rollout converting from desktop to
centralized network printing, reducing costs by $5000 annually, implemented prin
t server, procedures, trained personnel, network scan to file share and created
Access database for printer inventory and maintenance
* Project Team member for Six Sigma\Lean project to reduce cycle time for conven
tional product from 48 hours to 4 hours by automating several processes resultin
g in $58,000 savings
* Project Team Member to convert remote sites from T1 to MPLS network; resulting
in increased access to network while reducing annual costs by $2400
* Interact with Vendors to complete projects involving: Networks, Server Applic
ations, and telephony
* Manage large Gigabit Network, security Virtual LANs, 3 remote locations, wirel
ess network using Microsoft Radius Server for authentication
* Server Administrator of 67 Windows 2000/2003 servers, VMWare GSX/ESX, Citrix S
erver Farm, Maintain Active Directory Security for 1500 users
OWNER/OPERATOR, Castle Techs Aug 2001 - P
resent
* Support small/medium businesses, Non-profit organizations, Medical offices and
Home Owners in networking, MS Office applications, PC Repair and Maintenance, D
evelop Technology Budgets, Policies and Procedures, HIPPA compliance, MS Access
database, General PC training, Web Site Maintenance, Microsoft server support, L
inux Server Support, Project Research and Planning, Wireless setup and Security,
Disaster Recovery Planning and recruiting IT Professionals
Director Information Systems, NC Wesleyan College, Rocky Mount, NC
Sep 2000 - Feb 2008
* Manage department with responsibilities to include; staff of 7 FT, 6 PT, and
2 contractors, budget of $1.4 million, 2 remote sites, purchasing, network of 7
50 nodes, VPN, security, email, web hosting and portals, telecommunications, HIP
PA compliance, VOIP, SQL database servers, software support, staff training, mul
ti-media, disaster recovery, helpdesk, computer labs, application servers, Windo
ws, Unix HP9000, Red Hat Linux, and Sun Solaris servers, cell phones, residence
halls, Desktops, print management system, supporting 2000 users
* Project manager - Research, Plan, Negotiate, Execute, Prepare cost analysis, C
hair committee meetings, set agenda\timelines, delegate responsibilities, Projec
ts: ERP database conversion, New Construction, VOIP, Wireless network, Telecomm
unications, Network, Desktop Rollout, Upgrades, Migrations, Disaster Recovery, T
1 to Metro Ethernet Conversion, Windows NT to 2000 migration
* Streamline environment by establishing technical and operational standards
* Staff Liaison to the Technology Committee of the Board of Trustees communicati
ng at various levels of understanding the state of campus technology
* Promote a team oriented environment involving daily support activities
* Ability to communicate, train and assist individuals at varying levels of tech
nical understanding
IS MANAGER, Burlington Industries, Rocky Mount, NC
1999 - 2000
IT SPECIALIST, IBM Research Triangle Park, NC 1997 - 1999
HELPDESK MEDICAL SOFTWARE SUPPORT, Medic Computers, Raleigh NC 1995 - 19
97
PERSONNEL SPECIALIST, United States Air Force 1986 - 1995
COMPUTER SKILLS
Project Management Tools: MS Project Management, Microsoft Visio, MS Office PRO
Software: Microsoft Exchange 5.5/2000/03, MS Office Pro, Equitrac Print Manageme
nt, Citrix, GSX VMWare, TrackIT , Medic Software, Lotus Notes SmartSuite, Panda,
Norton, McAfee, Free AVG Anti-Virus,
Hardware: Dell, IBM and HP desktops/laptops, Toshiba laptop, HP 9000, RS6000, B
lackDiamond Switch, Extreme Switches, Enterasys Routers and Switches, Cisco PIX
515 firewall, Cisco Routers and Switches, Cisco Aironet 1200, APC UPS systems, A
ruba Wireless
Platforms: Windows 2000/03 Server, AIX/UNIX, RedHat LINUX, Sun Solaris, Windows
95/98/NT/2000/XP
Tools: Epicenter, HP Unix SAM, Veritas Backup Exec, MySql, Korn Shell, SQL, Dam
eware Remote Desktop, APC Powerchute software
Web Development: Microsoft IIS, Microsoft Frontpage 2000, HTML, Apache, IPlanet
, Verisign
Networking: TCP/IP, LAN/WAN Admin, Enterysis, SMTP, DNS, DHCP, Cisco, Cisco Cal
l Manager, Unity Voicemail, VPN, Microsoft Radius Server, Ethernet 10/100/1000,
T1/3, Metro-Ethernet (MPLS), Cat 5 cabling, Wireshark network analyzer, Whatsupg
old, Nagios Service and Network Monitoring, Windows Active Directory,
EDUCATION
* B.S. - Computer Information Systems, NC Wesleyan College, Magna Cum Laude 3.6
GPA
* Six Sigma Greenbelt/Lean training, Project Management, CCNA training, ISO 9000
, Infomaker report writing, Datatel System Administration
* US Air Force NCO (Noncommissioned Officer) Leadership School covering manageme
nt, leadership, supervision and communication skills; Commandant Award Winner fo
r Leadership
REFERENCES - Furnished upon request