Phone: (708) 687-4456 a Cell Phone: (708) 476-6802 a Email: joshuarose84@gmail.c om Experience Jan 2010 a" current NHFlooring Dyer, IN Carpet and Tile Installer/IT tech manager *Working with other trades to complete jobs. *Helping to establish and expand a new company. *Helping to find and interview new employees. *Creating and maintaining a six computer network with multiple printers, sc anners, and faxes. *Installing/troubleshooting computer software and teaching employees how to use programs, including: anti-virus software, anti-malware software, Microsoft Office, Windows XP, Windows Vista, Windows 7, Ubuntu, Photoshop, Adobe PDF reade r/writer. *Compliments from other trades at every job for my work ethic and my high a ttention to detail. June 2009 a" Nov 2009 CompUSA Orland Park, IL Sales/Stock /Inventory Control *Solving customer inquiries. *Maximizing store profits by up-selling and offering services to the custom er. *Maintaining the appearance of the store and controlling inventory. *Training and enforcing new company procedures. *Influencing my co-employees in a positively and productive manner. *Offering suggestions and ideas to make the company/employee bond awin/wina . Jan 2008 a" Sept 2008 Jennifer Convertibles Orland Park, IL Store Manager / Sales *Became store manger after one week of training. *Responsible for handling all daily business tasks.. *Providing excellent customer service. *Maintaining the appearance of the store and controlling inventory. *Developing action plans and scheduling employees. *Training new employees. Feb 2002 a" Aug 2007 United Parcel Service Hodgkins, IL Supervisor / Management *Supervising a staff of over 70 hourly employees. *Dealing with and resolving union issues. *Training supervisors and hourly employees. *Making action plans and executing actions to meet and exceed goals. *Meeting and exceeding all goals for safety, quality, and production. *Receiving aSupervisor of the montha award for my work. *My excellent work ethic receives compliments by my superiors. Education: Fall 2003 a" Sum 2008 Moraine Valley Community College Palos Hills, IL Associates in the Arts. Major: Psychology. *Working towards Associates in the Sciences. Major: Computer Science. *Maintaining a GPA of 3.0 as a full-time student, while working full-time. Interests *Computers, school, work, creating music and art, working out, reading, in venting, helping friends and family. References *Available upon request.