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Thursday, 2 June

Week 14 Store Manager


Share Price: 418.50p (down 0.55p)
At 16:30 on 01/06/11
Daily News Email: store.communications@uk.tesco.com

Trade and Operations

Great deals for your


In today’s
press

summer wardrobe
• Price cut on whole leg of lamb
• Finest meal deal

The sun is now shining and there are some great promotions to support the hot
Emergency Product weather departments on Clothing. Please review the execution and sales floor
fill across the following promotions:
Withdrawals
2279: T Value Tumblers/Bowls x6 Women's
• 25% off Women's £8 Shirts
• 25% off Women's Vests & T-Shirts (excludes any existing promotions)

New muesli range • 25% off Women's Linen Trousers


• 25% off Ladies Tailoring (Full price only. Selected products)
• 25% off Shorts and Mini skirts
Following the new muesli range
in store, there is a delay on some Men's
products due to production • 25% off Mens Shirts (Selected products)
issues. Please overface with • 25% off All Men's Swims
adjacent products on the fixture • 25% off All Stonebay and F&F Blue
until the stock arrives. • 25% off Men's Short Sleeve T-Shirts

Key information and products Kids and Baby


have also been sent on the • 25% off All Girls and Baby Dresses and Sets
Workplan. • 25% off All Kids and Baby Character and Dress up
(excl. Underwear, Nightwear, Hosiery and Socks)
• 25% off All Kids and Baby T-Shirts and Shorts

Water way to
trade….. 2 for
£1.50
You should have received the
Evian quarter pallet unit in your
store, please ensure that this is
sited in a key area for water. The
benefit of the unit is that if you
keep it in the chillier overnight it
will keep the water cool for
several hours.

Evian 750ml is also currently 2 for


£1.50 and is a key trade driver for
warm weather. The unit holds
eight cases of 750ml water.
02 June 2011 Store Manager Daily News 1
Trade and Operations Shrink and security

The Clubcard race Fraudulent DotCom


Here is an update on the top 20 stores for signing up new
Clubcard customers for Week 13. We have identified that there have been a number of fraudulent
DotCom orders placed in the past few weeks.
Park Road Extra are leading the way, a big well done to
Salford Metro for a great performance as well. It is important that your DotCom manager carries out checks for
suspicious orders each day as part of their daily routine.
SD
Branch Store Total
Remember at the group
end of the two 6296 Park Road Extra 44 653 Typically, fraudulent orders are from first or second time customers
weeks, the top 20 5040 Notting Hill Gate Met 2 586 and are likely to contain large quantities of tobacco or alcohol, along
stores who have 5132 Bradford Extra 39 573 with normal groceries.
2934 New Malden Extra 110 482
the most sign ups
3205 Surrey Quays Extra 110 356 It is increasingly common for fraudulent customers to request
with the lowest 3150 Salford Metro 3 346
Skeleton delivery to an address (often a block of flats) that they do not live at,
3235 Sutton-cheam Extra 110 338
then meet the customer delivery assistant outside the property and
percentage will 5437 Mansfield Chestfd Ext 39 329
get two Cineworld 2179 Gallions Reach Extra 110 323
unload the shopping into the back of a car.
tickets to give to 6161 Walsall Extra 109 323
the staff who have 6329 Bishop Auckland 115 305 Please ensure your
contributed the 5504 Birmingham Aston Lane 18 297 DotCom manager follows
2767 Kettering Extra 43 279 their normal process for
most towards this.
6227 Birmingham Spring Hill 18 272 identifying suspicious
3433 Wrexham Extra 109 263 orders and the cancelling
5589 Kensington Metro 2 239
any they do not believe
6196 Welling 27 227
5851 Hanley Extra 109 223
are genuine.
5362 Cradley Heath Extra 109 222
2849 Loughborough Extra 43 216

Reduce the shrink on milk


Milk is one of the top ten products causing stores shrink.

The biggest users of milk within stores will be your staff catering operation.

A communication has been sent on the Workplan to your personal manager, grocery stock control manager and
fresh stock control manager on the correct process to follow to ensure that it transferred correctly.

02 June 2011 Store Manager Daily News 2


Finance
Index of reports
Mapping
Payroll Promotion End Mapping Performance Report
Weekly PI Report Shrink
Flash vs SAR Periodic Report Weekly Shrink Report
The following reports will be available today. Store Expenses Electronic Delivery Note KPI
Simply right click on the link and then select Carrier Bag Report Stockholding
‘Open Hyperlink’ to be redirected to the Staff Restaurant Stockholding Index Report
report. Please note that to view these reports Weekly Retail Store Expenses Stock Pack
you have to access the Workplan through Waste / Known Loss Absence
Office Tools. Weekly Waste Report SYA Report

Buyers Credits Week 13 - Steve Mashford 50915


In Store Reports follow the options - Operations, Waste and finally Weekly Waste Split by Department, Waste by
Department, in the Buyers Credits section for Week 13 you will see the following credits:

Type of Credit 22 Department


New To Company Produce, Provisions Cabinet, Meat, Poultry, Plant Bread, Provisions Counter
New To Store Produce, Provisions Cabinet, Poultry, Plant Bread
Easter Eggs Credit Grocery

Selected stores only:


Smirnoff Cocktails Wines & Spirits
Essentials Clearance Hardlines
Daz Overstock Household
Gardening Event Metro Stores Horticulture
H&B Derange Superstores Health & Beauty
Clubcard Greenbag week 13 Newspaper and magazines
Cosmetics CAYG Health & Beauty
Store Credit Notes Grocery

Communications sent to your teams yesterday


Title Who
Air Traffic Control Responses for Week 13 Store Manager
New Muesli Range - stock delayed, Retail selling price on Kronenbourg 4x440ml Duty Manager
CMC/CMS Daily Update 01/06/2011 Customer Service Manager
People Weekly Update 1 June 2011 Personnel Manager
Manager - Space, Range and
Space, Range and Merchandising Daily Update - 01/06/11 Merchandising
FEATURE SPACE: Prom 03 Health & Beauty Amend, Telecoms aisle fixture - updated schedule,
Non Food Manager
Home Entertainment - Week 15 Chart Bulletin
Clothing stock and hours feedback Week 14 Clothing Manager
FOR ACTION - Please read the notes section, Pharmacy services new ideas competition Pharmacy Manager
FEATURE SPACE : Promotion 4 provisions - promotion update, Produce Daily Update, Organic
Lettuce Allocation01/06/2011 Fresh Manager
FOYER: Coke 24 Pack Update Grocery Manager
Coupons Not Printing for Toilet Tissue / 5p Off Fuel Deal Petrol station Manager

Key communications to be completed today


Title Who
A message from David Woodfield Store Manager
Food clearance event, Please change SEL description as "CTR COOKED JELLIED EELS" Duty Manager
CMC/CMS Daily Update 31/05/2011 Customer Service Manager
General Merchandise Weekly News - Week 14, NON FOOD UPDATE 31/05/2011 Non Food Manager
Feature Space : Promotion 05 In Store Bakery Promotion Forecasting Information, FEATURE
SPACE : Promotion 4 provisions - promotion update, Produce Daily Update - Tuesday 31 May
2011, Counter League Tables Week 13 Fresh Manager
ChokaBlok Ice Cream Launch Grocery Manager

02 June 2011 Store Manager Daily News 3

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