Beruflich Dokumente
Kultur Dokumente
Hardware:
Experience configuring HP, Compaq, Dell, Toshiba and IBM servers & workstations
EMC SAN
Qualstar Tape Backup Library
HP StorageWorks Tape Backup Libraries
Spectra Logic Tape Libraries
Quantum
Sony Tape Libraries
PROFESSIONAL EXPERIENCE
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Upgrade It, Los Angeles, CA November 2009 Present
Technical Consultant
Responsible for helpdesk support & On-going consultation with multiple clients
providing full computer & blackberry support
Various operating systems configurations & repairs
Anschutz Entertainment Group, Inc. Los Angeles, CA November 2007 - November 2009
Backup Administrator
Responsible for backing up 250 Windows servers (2000/2003) ranging from Exchang
e 2003, SQL 2005 to Data Warehouse servers
Administration & troubleshooting Backup Exec using enterprise storage, tape lib
raries, & disk based backup hardware
Part of the operations team resolved O/S, hardware or network issues that impac
ted performance
Maintain vault operations for off-site storage & SLAs for backups & restore com
pletion
Recalled tapes from off-site on emergency basis as instructed
Assist with the deployment of server builds & maintenance as required
Contacting vendors for software & hardware replacements, updates & reported fai
lures
Participation in the On-Call rotation as required
TransAmerica, Los Angeles CA September 2006 - September 2007
Network Administrator
Responsible for backing up 165 Windows servers (2000/2003) from Exchange 2003 t
o DMZ
Generate extraction reports & Secure tapes for off-site delivery to affiliated
storage facility
Completion of daily tickets for SOX compliance
Administered tape library using Legato Networker, Recalled tapes from off-site
on emergency
Restored user data from tape or NetApp filer when requested via Remedy ticket s
ystem
Processed forecasting request for audit purposes
Diagnosed tape drive failures & replaced drives as necessary
Hilton Hotels Corporation, Beverly Hills, CA February 2002 - September
2006
Systems Analyst March 1998 - September 2006
Creation & Deletion of e-mail & network accounts for the corporate community vi
a Sun Identity Management tool-set
Maintenance of AD domain controllers
Wrote e-mail procedural documentation for technical support resources & end-use
rs
Coordinated e-mail issues & procedures with IT resources worldwide, across all
time zones
MS Exchange 2003 Server configuration & maintenance for Remote/VPN access
Netjunction Server Administration
Maintained directory synchronization to MessageOne for messaging disaster conti
nuity services
Creation of public folders & forms used by Corporate users
Blackberry handheld support
E-Mail Administration Specialist March 1998 - February 2002
Monitoring global mail flow: Exchange 2000, Exchange 5.5, Lotus Notes & ccMail
Servers
RAS Administrator for Corporate Office & coordinated the installation of dial-u
p lines as needed
Creation & Deletion of e-mail & network accounts for Corporate & Hotel users
Wrote e-mail procedural documentation for e-mail administration team
Responsible for testing & deployment of security patches to e-mail clients
Legacy Administrator for hotels & data centers running ccMail both domestically
& internationally
Contracting Positions January 1996 - January 1998
Bench Technician - Digital Equipment Corporation July 1997 - Janua
ry 1998
Configuration Specialist CIC May 1997 - June 1997
Configuration Specialist - Novaquest March 1997 - May 1997
Field Service Engineer CompuCom November 1996 - March 1997
PC Technician - Compu Rex Technology July 1996 - November 1996
Field Service Engineer - Turner Techtronics April 1996 - July 1996
Tech Support Representative - Paradigm Solutions January 1996 - Apri
l 1996
TECHNICAL TRAINING ________________________________________
Windows NT 4
Active Directory (2000/2003)
MS Exchange (5.5/2000/2003)
Lotus Notes Client (4.x/5.x)
Lotus Notes Domino R5
UNIX (HP/Solaris 9)
EDUCATIONAL TRAINING
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Certificate of Completion in Computer Electronics & Technology
Computer Learning Center, Los Angeles
Associates of Arts Degree in Computer Networking
University of Phoenix, Los Angeles