Marlene A.

Wrablik, CMP
1436 Thacker Street Unit 301 Des Plaines, Illinois 60016 847-296-2419 E-Mail: mw
d941be@westpost.net or cell 312-608-3341
Professional Profile
Knowledgeable professional specializing in sales, marketing, project management,
meeting planning, and client relations in the hospitality industry; Objective
is to contribute my high-level interpersonal communication skills, talents, and
accomplishments to achieve growth and profitability to an organization.
CAREER EXPERIENCE:
April 2005- DOUBLETREE CHICAGO ARLINGTON HEIGHTS- Arlington Heights, I
llinois
October 2009 Government/Association Sales Manager (transf
erred from Crowne Plaza Chicago-North Shore)
*Initial start up team member that developed marketing and action plans for new
brand hotel was Corporate Sales Manager in 2005/2007
*Knowledgeable and organized in contract negotiations with establish budgets
*Self-motivated and effective communicator implemented new accounts into profita
ble group business; negotiated 60 new business accounts of a sales volume in exc
ess of $1,000,000 from 2005-2007
*Team player coordinated and facilitated quarterly sales blitzes resulting in ge
ographic new business for the hotel
*Consistent in daily prospecting (cold-calling) resulting in potential new busin
ess relationships
*Manage and coordinate staff within several departments for training, directions
, and for successful completion of assigned tasks
*Representative of brand hotel management at key marketing events and trade sh
ows
*CMP provides me professionalism in my skills and adaptable to manage multiple c
lients projects; accurately to manage details of client's meetings and events
*Promoted Sept. 2007 in actively developing government and association markets f
or new group business; transient business; increase revenue by $1,00,000 within
24 month period in group meetings; Government Market achieved a 125% increased w
ith room nights within one year.

November 2002- CROWNE PLAZA-CHICAGO-NORTH SHORE-Mundelein, Illinois Apr

il 2005 Sales Manager
*Managed and responsible for major conferences which involved all details from t
he planning to completion of the conferences
* Achieved to actively developed 42 new corporate transient acounts with first y
ear
*Increased room nights for preferred accounts 2003 to 2005 by 40%
*Generated proactively revenue volume of corporate accounts by 33% within first
year
*Instrumental increasing over all room occupancy by 16% from 11/02 to 11/05
*Accomplished and developed continuing business relationships through direct sal
es and networking

March 2002- FRENCH LICK SPRINGS RESORT & SPA-French Lick, Indiana
October 2002 Regional Sales Manager-Chicago, Illinois (Home Office)
*Exceeded weekly goals prospecting to potential clients by 125%
*Generated 20 first time sites at the resort from the smerf, corporate, and asso
ciation markets
*Responsible in developing new market territory resulting in one new business gr
oup per month
*Proactive at Business Expo promoting resort to 3,000 attendees
*Promoted resort in travel agency newsletter publication to 200 members
Marlene A. Wrablik, CMP
_____________________________________________________________
March 1998- CROWNE PLAZA-THE SILVERSMITH-Chicago, Illinois
March 2002 Senior Sales Manager
*Initial team member of hotel Grand Opening which included direction, preparatio
n, and implementation for various special events
*Developed and accountable for citywide convention groups resulting in revenue o
f
$2,042,090 for 36 conventions 2001-2002
*Sales activities that produced over $90,000 per month revenue, and actively dev
eloped over 100 new accounts since the opening of the hotel
*Responsible for expedient follow through on sales leads for City Wide and Corpo
rate market segments
*Follow up and follow through with all meetings on site with meeting planners fo
r their feed back of overall services and an evaluation of the staff and hotel

Skills Summary

Sales Management Event/Meeting Planning

Customer Service Project Management
Team Leader Detail-Oriented
Budgeting Rapport Building
Flexible/Multiple Tasks Self-Motivated
Concise Communications Problem Solving
Training/Perseverance Marketing
Innovative/suggestions Adaptable

SOFTWARE SKILLS ** Windows XP, MS Excel, MS Word, MS

Power Point, Hotel Sales Pro

PROFESSIONAL ORGANIZATION
*Member of Arlington Heights Chamber of Commerce
*Volunteer at Arlington Heights Chamber of Commerce networking activities
*Volunteer at Clearbrook organization for disabled adults in fund raising projec
ts

EDUCATION & ACCREDITAION

CERTIFIED MEETING PROFESSIONAL (CMP) 2004-2014
OAKTON COMMUNITY COLLEGE - Des Plaines, IL
Associates Degree in Hotel Management with 3.6 cumulative G.P.A.
Certificate 2006-Leadership Excellence Curriculum
References Available Upon Request