Jim Hood

jhdaf2fc@westpost.net
PO Box 1506
Mercer Island, Washington 98040

Jim Hood's Summary

Software testing professional with extensive experience in schedule-driven softw
are production environments. Served as QA lead for both onshore and offshore Agi
le/Scrum QA teams. Preparation of schedules, resource assignments, resource leve
ling, test plans for embedded systems. QA of SQL / web-service based Kiosk syste
m for consumer media delivery. Developed (and applied for patent of) unique test
hardware for fault injection of usb, network and SD memory card transient event
s into a production test system. Use of Vmware and Hyper-V virtualized systems
to provide functional assessment of mixed network traffic. Responsible for end-t
o-end integration testing of video/audio transcoding system with muxing toolchai
n on multinode HPC windows cluster, including avisynth, ffdshow, coreavc. Exper
ience in VOIP, SIP, H323, HTTPS protocol testing in a mixed architecture firewal
l environment (Linux backend/Windows frontend). Provided team candidate intervie
ws, performance reviews, defect triage, progress reporting to program management
, use case analysis. Successful efforts in QA recruiting, training and mentoring
of testers to effectively deliver measurements of software behavior and quality
metrics.

Jim Hood's Experience

QA Lead
MOD Systems
March 2009 - currently employed
Lead QA engineer responsible for end-to-end integration testing, longevity and
performance testing for a Scrum/Agile development team. Participated in SDLC for
multiple product release cycles. Also led sustaining QA team in support of fiel
d deployments of music/video kiosks using linux set top playback devices with SQ
L backend databases. Responsible for End to End integration testing. Developed (
and applied for patent) of unique test hardware hardware for fault injection of
usb, network and SD memory card transient events into a production test system.
QA Lead
Watchguard Technologies
January 2001 to January 2009 (8 years)
Supervised day to day assignments for a QA team having onshore and offshore team
members. Led QA efforts for proxy and networking security components hosted on
a Linux-based firewall managed by a Win32/Java management interface. Optimized l
ongevity and BVT automation frameworks using Visual Test and Perl. Developed tra
ining programs for QA team members in test plan refactoring, anlysis of automati
on opportunities, business communications, English language skills (offshore tea
m). Prepared API specifications and units tests for staff developers as to facil
itate automated configuration of targeted security appliances. Developed unique
test plans to investigate commercial firewall appliance handling of the followin
g network protocols: VOIP, SIP, H323, HTTP, SMTP, POP, FTP, HTTPS.

Software Tester
Volt, Microsoft BackOffice, Small Business Server
January 2000 to December 2000 (1 year)
Provided configuration tests for fax sharing, network, modem sharing for BackOff
ice/Small Business Server. Provided code coverage via C-Cover instrumentation, t
est case scenario design and execution.
Software Tester
Volt, Microsoft Business Systems Division, Unimodem
February 1998 to January 2000 (1 year 11 months)
Unimodem development team / Windows 2000. Wrote and maintained Visual test scrip
t automation for communications and Plug and Play device testing. Prepared INF m
inidrivers for controllered/controllerless modems and ISDN devices over USB, ISA
, PCI, cardbus and multifunction PCMCIA bus factors. Provided TAS telecommunicat
ions line simulation and fault injection test methodologies in a TAPI/Unimodem d
evice stack.
Software Tester
Volt, Microsoft Business Systems Division, Unimodem
January 1996 to Feburary 1998 (2 years 1 month)
Unimodem development team. Wrote INF minidriver code for PnP and Legacy modem de
vices. Provided Test Plans, vendor documentation/training and test reporting. Pr
ovided Visual Test script automation code. Provided vendor training presentation
s in modem driver development.
Software Tester
Volt, Microsoft Business Systems Division, MS Phone
August 1995 to January 1996 (5 months)
Microsoft Tazz/MS Phone Product Group Voice modem test engineer. Provided automa
ted testing for MS Phone.
Software Tester
Volt, Microsoft Personal Systems Division, Windows 95
March 1994 to August 1995 (1 year 6 months)
Windows 95 Test engineer. Wrote Win95 modem INF drivers (2000 devices), tested r
esulting binaries via automated, Plug & Play, PCMCIA and legacy test specificati
ons. Provided Test Plans. Maintained IHV/OEM contacts and support.