9204D QUIOCCASIN RD RICHMOND, VA 23229* 804-387-1136 *cpdc4a26@westpost.net
EDUCATION: Bachelor of Science in Information Systems Virginia Commonwealth University, Richmond, VA GPA: 3.7 Deans List (Spring 2009/2010) Beta Gamma Sigma (since April 2009) TECHNICAL SKILLS: * Networking - LAN administration, Internetworking * Programming - Visual Basics, Java, C#, VisualStudio.NET, Windows Forms * Database - Oracle Apex * Operating Systems - Windows 98/2000/XP/Vista/7, windows server 2008 * Software - Microsoft Office 2007; MS Word, Excel, Access, PowerPoint, Outlook, MS-DOS, Visio, Rational Rose EXPERIENCE: SUNTRUST BANKS OPERATIONS CENTER, Richmond, VA WorkFlow Coordinator October 2005 to August 2009 * Coordinated, assigned and reviewed the work of 6 full-time employees, made rec ommendations regarding hiring; and assisted with monthly performance evaluations * Trained staff in performing job tasks, use of General Ledger system, and all job related software * Served as liaison between various departments, managers, business clients, and vendors * Assisted with monthly expenses review, budget variances and cost analysis repo rts * Reconciled daily average of $10 billion Achievement: Significantly improved departmental efficiency by creating and applying new meth ods to complete daily processes Operations Specialist December 2000 to September 2005 * Managed a portfolio of over 200 complex corporate clients accounts * Reconciled vault cash of 100 million dollars daily and maintained general ledg er accounts and entries * Assisted local branches with complicated issues on a daily basis * Audited outsourced cash vaults; ensure compliance with company policies and pr ocedures Achievement: Consistently exceeded the monthly goals for the targeted number of issues to be resolved by 15 - 20% ATM Research Analyst September to December 2000 * Researched ATM differences * Contacted vendor to ensure ATM's are serviced in a timely manner and adequate cash levels are maintained JAMAICA INFORMATION SERVICE, Kingston, Jamaica W.I. Accounting Clerk February 1995 to August 2000 * Balanced over 100 invoices daily and check requisitions and periodically assis ted with payroll * Maintained daily General Ledger and subsidiary journals; prepared Monthly Bala nce Sheets * Assisted Financial Controller with the reviewing of monthly expenses, budget v ariances and cost analysis reports Computer Systems Analyst January 1998 to August 2000 * Supported the I.T. department with PC installation and troubleshooting * Assisted with the implementation of the new computer network system MAJOR COURSES Foundations of Management, Intro to Delegation Basics; Lean Enter prise Certification, Effective Listening AND SEMINARS