Frank Gonsewski

SUMMARY
Frank is a senior IT Project Manager who works closely with functional business
units to ensure the efficiency and effectiveness of solutions deployed in suppor
t of business goals and objectives.

Frank provides the following services:

* Lead the planning and implementation of projects
* Liaise with the staff of technical managers
* Facilitate the definition of project scope, goals and deliverables
* Define project tasks and resource requirements
* Develop full scale project plans
* Collaboratively work with technical managers to assemble and coordinate projec
t staff.
* Manage project budget
* Manage project resource
PROFESSIONAL EXPERIENCE
PSEG - UTILITY CORP. 02/00 - 05/09
Production Support Manager (on-shore/off-shore)
Manage the production support area for the client's main software application su
ite (metering through billing/collections)
* Rebuilt relationships with other on site vendors for the purpose of working as
a unified team in problem solving opportunities.
* Instituted a successful strategy to build needed backup expertise for all prim
ary support personnel.
* Initiated the build of a Disaster Recovery Simulation process which led to the
first of many successful Disaster Recovery exercises.
* Lowered customer vulnerability to 'Unplanned Outages' by leading the team in t
he implementation of major continuous improvements (in excess of $10M in value)
and problem corrections. Monthly support ticket count was also lowered from 570
to 200.
* Successfully transitioned to an onshore/offshore support model (2002).
Environment: Mainframe and Client Server
WECHSLER COFFEE COMPANY
COFFEE MANUFACTURER/DISTRIBUTOR 09/99 - 02/00
Project Manager
Assisted client in their migration to J.D. Edwards software, Y2K cleanup.
Environment: AS400, Access, Rumba400, MS Project
COMPUTER HORIZONS CORP 01/98-09/99
Project Manager
Assisted Pharmaceutical client in the management of their PMO for Y2K purposes.
Environment: Client Server
DMR CONSULTING 03/97-01/98
Project Manager
* Managed a staff of 75 for the purpose of assessing client application software
for Y2K vulnerability.
Environment: Client Server, Midrange and Mainframe
EDS - ELECTRONIC DATA SYSTEMS
CABLE SOFTWARE DEVELOPMENT AND SUPPORT 02/92-03/97
Account Manager/Technical Manager
Technical mentoring and leadership; Account Management and Direction.
Environment: Midrange
LERMER COMPANY
AIRCRAFT GALLEY PARTS MANUFACTURER 10/89-02/92
Director, Information Technology
Responsible for corporations multi-national technology direction (USA, Germany a
nd England)
Environment: Midrange
CREATIVE MANAGEMENT SYSTEMS
CABLE SOFTWARE DEVELOPER 10/86-10/89
Manager, Application Development
Managed the development and support of a Cable Software application
Environment: Midrange