JAMES WALLACE

jwdcea12@westpost.net
11512 Gravelly Lake Drive 253-970-9967
Lakewood, WA 98499

SENIOR EXECUTIVE PROFILE

CIO / COO / Senior Consultant
Global business leader who leads companies through change and challenge to profi
table results. Operational and technology strategist skilled in driving sustaine
d growth and global market prominence. Polished communicator talented in motivat
ing teams around the world for high performance. Deep transformational abilities
for building business infrastructure and organizational mindset aligned with c
orporate growth goals.
Executive Management: Executive Committee Member, Board of Director Presentatio
ns, Change Management, Regulator and Auditor Relations, Client Management.
Technology Leadership: Global Technology Strategy, Enterprise Applications, Con
tract & Vendor Management, Business Continuity, Disaster Recovery.
Global Operations: International Operations on 3 Continents, Global Staff Manag
ement, Mergers & Acquisitions, Turnarounds, Outsourcing, Business Processes, US
& Global Regulatory Requirements.
Industry Recognition: Honored by CIO Magazine as 2006 recipient of CIO 100 awar
d for excellence in enterprise computing.

PROFESSIONAL EXPERIENCE
RUSSELL INVESTMENTS - Tacoma, WA 1998-2008
Global asset management firm with clients in 40 countries and $200B in assets un
der management.
Chief Information Officer * Chief Operations Officer
Advanced company's business goals with diverse leadership responsibilities for g
lobal information technology and investment operations. Key member of Executive
, Operating, and Risk Management Committees driving aggressive growth of company
. Administered $40M technology budget and $150M investment operations budget, de
livering 100+ successful projects annually. Managed 8 global direct reports at M
anaging Director or Director level leading 140 global staff.
* Transformed company's outdated, fragmented and regionally-focused operational
infrastructure into integrated and scalable global platform capable of supportin
g growth goals.
* Reduced technology infrastructure costs by 25%.
* Reduced global headcount 20% by outsourcing and offshoring commodity functions
.
* Retired 1000+ disparate applications and introduced virtualized technology.
* Established predictable technology cost structure.
* Achieved total technology costs of 6% of gross revenue, about half of industry
norm.
* Strengthened operations, competencies, and performance of company with immatur
e or nonexistent processes. Provided hands-on leadership to develop multiple glo
bal functions:
* Vendor and contract management organization.
* Business process engineering.
* Disaster recovery and business continuity.
* Enterprise-wide Program Management Office.
* Enabled rapid growth through 3 acquisitions and a joint venture by conducting
due diligence, pricing, risk assessment, and deal negotiations for operations an
d technology requirements.
JAMES WALLACE - Page 2 of 2 jwdcea12@westpost.net * (cell) 253.970.9967

EARLY CAREER
NCR CORPORATION - El Segundo, CA
Senior Consultant
Directed large, complex enterprise technology engagements.
SMITH BARNEY, INC. - New York, NY
Vice President of Branch Systems
Led operational management of technology within company's domestic retail branch
network.

EDUCATION
Masters Certificate in Executive Leadership - Seattle University, Seattle, WA, 1
999
Masters Certificate in Project Management - George Washington University, Washin
gton, DC, 1996
BA in Business Management - Hartwick College, Oneonta, NY, 1984