Steven J.

Bonderski
812-734-4200
sb7b6314@westpost.net
System i System Operations Analyst
Accomplished system operations analyst professional with strong operations skill
s and experience in system hardware and software support. An effective team con
tributor building productive working relationships with technical staff, senior
management and the user community.
Areas of Expertise:
* Help System software ROBOT Schedule, Alert, Console, Save,
Reports
* Operational support of various IBM AS/400 systems
* Operational problem analysis
* Application upgrade and testing with developers
* PTF and OS installation and upgrades
* Moderate CL modifications for system operations
* Help Desk support
EDUCATION:
MORAINE VALLEY, Palos Hills, IL
12/93 RPG Occupational Programmers Certificate
12/02 Associate of Science degree.
IBM certified AS/400 Associate System Administrator
IBM AS/400 Installation Proficiency
IBM certified AS/400 Professional System Operator
IBM iSeries certified System Command Operations
EXPERIENCE:
3/08-Present Kindred Healthcare, Louisville, KY
Production Control Analyst: Submit batch jobs using scheduling software Robot Sc
heduler, submission of jobs requested by users on System i 570 and 595, under OS
V5R3 and V5R4. Train operators in setting up jobs in Robot Scheduler and mainta
ining it's security. Monitoring for all errors from scheduled jobs or jobs submi
tted by users. Download, process and monitor data for specific applications. T
rack system hardware and software errors, application errors using HP OpenView t
icketing system. Entry level experience with Microsoft Access 2007: created onli
ne turnover application for operations. Work effectively with, and involve other
I/S development or technical teams to resolve issues. Work independently with
minimal supervision.
8/07-11/07 JW Perry, Inc., Merrill, WI
Systems Analyst: As a contracted employee I supported the users on IBM AS400 run
ning under V5R2M0, and assisted salesmen in setting up their laptops and users o
n their p.c.'s using various Microsoft applications.
8/06-9/06 CTG/IBM, Rochester,MN
iSeries/AS400 Support Technician: As a contracted employee I helped support IBM
iSeries/AS400 customers with IBM's software support team.
11/98 -05/05 THE CHAMBERLAIN GROUP, INC., Elmhurst, IL
AS/400 Technical Services Specialist: Supported both hardware and software for c
orporate iSeries five logical partitions. Assisted the Help Desk with system iss
ues, performed all operational duties including report distribution, running of
jobs and directing other operators. Support for software included OS400 upgrades
 V5R1 and above, Help Systems products Robot Schedule, Alert, Console, Reports a
nd Save-their implementation and support. DataMirror transformation server and H
A Suite mirroring software. BPCS security, prepared and implemented nightly, wee
kly and monthly AS400 operating schedules including writing necessary routines i
n CL. Was responsible for PTF's to AS/400 application software as well as Operat
ing System. Aided in support of AS/400 systems in Elmhurst, off site disaster re
covery systems and Nogales, Mexico with 24/7 availability.
4/98-8/98 MARQUIP INC., Phillips WI
AS/400 Operations Specialist: In this position I tuned a model 530 AS/400 RISC s
ystem using ACTIV8 software. Assisted the Help Desk with AS/400 issues and appl
ied PTFs to the system as needed. Was the on-call person for any AS/400 problem
s.
1/97-3/98 IBM GLOBAL SERVICES, Chicago, IL
I/T Specialist-System Mgmt-Entry: On IBM AS/400 F50, D80, B60, six B45s and a sm
all MVS mainframe system running production and system backups. Also system rel
oads and restores, working with client's programmers to resolve various producti
on and system problems. Acted as Help Desk for client's users and maintained en
tire cartridge library and offsite storage schedule. I monitored corporate syst
ems for hardware problems and handled service calls.
8/92-12/96 VISKASE CORPORATION, Chicago, IL
Associate Systems Programmer: Provided entry level technical support for nine A
S/400s and IBM mainframe computers. Anticipated problems and correction before
they occurred, resolution of basic hardware and software issues, installation of
new releases of operating software. Worked closely with senior technical suppo
rt with CL program modifications.
AS/400 Senior Operator: Batch processed on IBM AS/400 (V2R3) models B60, D70 F5
0 and six remote B45s, 9348 reel tape drive, Memorex 5461 tape cartridge drive a
nd Printronix printers. Also processed on IBM 4341-MVS/OS model 2 mainframe wit
h TSO, Xerox 4050 laser printers and IBM 4320 reel tape drives. Assisted techni
cal support with PTFs and OS installs.
4/90-11/91 MIDWAY AIRLINES, Chicago, IL
Computer Operator: Operated IBM 4381-MVS/OS, IBM ES/9000, TSO, CICS, RESOLVE, J
ES2, IBM 4245-20, IBM 6262-T12 printers, IBM 3422 tape drives, IBM System/36 and
IBM AS/400 D70. (CYBORG) Personnel and Payroll, (McCormack & Dodge) General Le
dger.