A

MAJOR PROJECT REPORT

ON

Customer preference towards heavy vehicle commercial loans with

special reference to Shriram transport finance Ltd .in Durg and Bhilai

Submitted in partial fulfilment for the award of the degree

Master of Business Administration

Chhattisgarh Swami Vivekanand Technical University, Bhilai

Submitted by,

Lomash Singh

MBA – Semester 4th

(Session 2010-11)

Approved By, Guided By,

Dr. Sumeet gupta Mahendra ekhar
Head of the Department Lecturer

Shri Shankaracharya Institute of Technology and

Management
Junwani, Bhilai (C.G.) - 490020
ANNEXURE II: DECLARATION BY THE CANDIDATE

I the undersigned solemnly declare that the report of the thesis work entitled “ Customer preference towards
heavy commercial loans with special reference to Shriram transport finance Ltd. in Durg and Bhilai”

is based on my own work carried out during the course of my study under the supervision of Mahendra

ekhar .

I assert that the statements made and conclusions drawn are an outcome of my research work. I

further declare that to the best of my knowledge and belief the report does not contain any part of any

work which has been submitted for the award of MBA degree or any other degree/diploma/certificate in

this University or any other University of India or abroad.

_________________
(Signature of the Candidate)
Lomash Singh
Roll No: 5353609042
ANNEXURE III: CERTIFICATE FROM THE SUPERVISOR

This is to certify that the work incorporated in the thesis “ Customer preference towards heavy commercial
loans with special reference to Shriram transport finance Ltd. in Durg and Bhilai”

is a record of research work carried out by Lomash Singh bearing Enrollment No.: AE7159 under my/our
guidance and supervision for the part fulfillment for the award of MBA Degree of Chhattisgarh Swami
Vivekanand Technical University, Bhilai (C.G.), India.

To the best of my knowledge and belief the thesis

i) Embodies the work of the candidate him/herself,

ii) Has duly been completed,

iii) Is up to the desired standard both in respect of contents and language for external viva.

______
___________
(Signature of the Supervisor)
Mahendra ekhar
Lecture
ANNEXURE IV: TABLE OF CONTENTS (SAMPLE FORMAT)

Declaration by the Student

Certificate from the Supervisor / Company
Acknowledgments
Chapter 1. Introduction to the study
a. Research Background
b. Contributions
Chapter 2. Company Profile / Industry Profile
a. About the Company / Industry
b. The relation of work done in your study to the industry
Chapter 3. Literature Review
a. Related to the work done in your study
Chapter 4. Research Methodology
a. Objectives
b. Research Plan
c. Sampling Plan
d. Data Collection
e. Descriptive Statistics
Chapter 5. Data Tabulation, Analysis and Results
a. Type of Analysis used and Why
b. Results of the Analysis
Chapter 6. Findings of the study
Chapter 7. Recommendations
Chapter 8. Limitations
Chapter 9. Conclusions

References
Appendices
a. Research Progress Report
b. Questionnaire used
c. Any other appendix
ANNEXURE V: RESEARCH METHODOLOGY

The methodology section will consist of three sections.

Section A. The first section will describe the objectives of the study.
Section B. The second section will discuss about the research plan and sampling plan used in the study.
The following table can be taken as a guideline for preparing this section.

RESEARCH PLAN
Research Design: Descriptive

Research Method Used Survey

Research Technique Used Questionnaire

Data Collection From Durg, Bhilai

Sampling Plan Simple Random

No. of samples collected 100

The research should also present why he has chosen the design he has chosen. And he should also
write about something about the design / method / technique and sampling plan to support his
study. In any case the researcher should not write what he has not done in the study.

Section C. Section C will contain the demographic characteristics of the respondents. A sample is shown
below:

Measure Item Number of Respondents

0-20

Age 20-30

30-50

< 1 Lakh

Income 1-3 Lakhs

3-5 Lakhs

Total
ANNEXURE VI: REFERENCES

Citation from journals:

Citation from proceedings of conferences/Seminars/Workshops:

Citation from Thesis:

Citation from Books:

Citation from Website: