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Susan C.


218 Ramblewood Dr
Springfield, MA 01118
E mail:
Cardiovascular professional with extensive experience in implantable devices inc
luding inpatient, procedures and outpatient care. Strong history in Electrophys
iology and Cardiology. Have worked with phlebotomy, IV and conscious sedation.
Multiple certifications in Cardiology and in research. Certifications include:
Registered Cardiovascular Invasive Specialist, Certified Cardiac Device Speciali
st, Certified Electrophysiology Specialist, and Certified Clinical Research Prof
essional. Experience in all areas of Cardiology and Vascular areas. Worked with
Cardiac and Vascular patients from the bedside in CCU to outpatient clinics inc
luding procedural areas in the Cath Lab and Electrophysiology Lab.

UMASS Memorial Medical Center Worcester, MA June-October 2
Clinical Nurse Educator Cardiac Stepdown Unit.
Developed educational programs for nurses on the Heart and Vascular Stepdown un
Conducted yearly competencies and orientation of all new hires.
Monitored patient skin problems including nonnosocomial and nosocomial pressure
Position eliminated due to reorganization.
Baystate Medical Center Heart and Vascular Research Springfield, MA 2005 -- 201
Nurse Coordinator
Recruited and monitored patients in Heart and Vascular research studies.
Recorded study data and measurements into electronic data entry systems.
Phlebotomy, IV skills, labs followed a cohort of ICD study patients interrogati
ng their devices and performing physical exam.
Followed patients during inpatient visits and telephone visits in Cardiac and V
ascular studies.
Baystate Medical Center 2003 to 2005
Manager, Electrophysiology Program
Managed the EP program and Device Clinic including instituting OR standards tha
t reduced the wound infection rate in one year from 2.6% to 0.6%.
Prepared and reconciled budget of 10,000,000 dollars.
Trained new staff and provided education to existing staff including assurance
of competency via observation and written exams.
Negotiated pricing with vendors and achieved favorable pricing for implantable
devices and catheters.
Interfaced with upper management to advocate for the EP program
Performed in Lab as needed during studies and device implants working side by s
ide with staff to help expedite procedures and maintain my skills.
Developed policies and procedures including the sterility procedures and polici
es for new procedures brought to the Lab.
Performed device interrogations for inpatients and outpatients
Crozer-Chester Medical Center Upland, PA: 1998 to 2003
Manager, EP Program
Oversaw daily operations in the Electrophysiology Program
Performed patient care for all procedures done in the EP program, including Lab
and outpatient clinic
Reconciled budget to assure profitability
Trained new staff and provided ongoing education for existing staff ensuring co
mpetencies and expanding the capacity of the Lab
Oversaw growth of the EP program from a part time program offering only pacemak
er implants and EP studies to a full time program offering a full range of servi
ces including ablations and ICD implants.
Taught pacing/ICD module for the Critical Care Course
Developed an Outpatient device follow up clinic.
Performed device interrogations and troubleshooting independently for inpatient
s and in the outpatient clinic
Participated as Coordinator in two device research studies

Teaching Experience:
MI section of Critical Care Course at St Lukes Hospital
Arrhythmia Recognition for telemetry RNs at Easton Hospital
Certified IABP Instructor. Taught IABP to critical Care RNs at Sacred Heart Hos
pital and Medical College of PA Hospital
Pacing and ICDs at Crozer Chester Medical Center
Electrophysiology and Ablation class for Primary Care Physicians at Delaware Co
unty Hospital, part of the Crozer Health Care System


Northampton Community College Bethlehem, PA: AAS Nursing graduated with honors
Moravian College, Bethlehem, PA: BA Religion
Certification RCIS September 1992, renewed until December 2012 Cardiovascular Cr
edentialing International
Certified EP Specialist International Board of Heart Rhythm Examiners 2002
Certified Cardiac Device Specialist International Board of Heart Rhythm Examiner
s 2000
Certified Clinical Research Professional by SOCRA 2008
ACLS current until 2011 BCLS current until 2011
Professional Society Memberships:
Heart Rhythm Society since May 2000
Society of Invasive Cardiovascular Professionals since 2002
American Heart Association since 2007
Society of Clinical Research Associates since 2007
Volunteer Service: Regular volunteer service at the Pioneer Valley Free Healthca
re Clinic one Wednesday evening monthly since 2004