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Introduction
Maruti Suzuki India Limited (MSIL, formerly known as Maruti Udyog Limited) is a
subsidiary of Suzuki Motor Corporation, Japan. MSIL has been the leader of the Indian
car market for over two and a half decades. The company has two manufacturing
facilities located at Gurgaon and Manesar, south of New Delhi, India. Both the facilities
have a combined capability to produce over a 1.2 million (1,200,000) passenger car units
annually.
The company plans to expand its manufacturing capacity to 1.75 million by 2013. For
this the company will be investing around Rs. 60 Billion (Rs 6,000 Crores) over the
The company offers a wide range of cars across different segments. It offers 14 brands
and over 150 variants - Maruti 800, people movers, Omni and Eeco, international brands
Alto, Alto-K10, A-star, WagonR, Swift, Ritz and Estilo, off-roader Gypsy, SUV Grand
Vitara, sedans SX4 and Swift DZire In an environment friendly initiative, in August 2010
Maruti Suzuki introduced factory fitted CNG option on 5 models across vehicle
segments. These include Eeco, Alto, Estilo, Wagon R and Sx4.
In fiscal 2009-10 Maruti Suzuki became the only Indian company to manufacture and sell
Maruti Suzuki has employee strength over 7,600 (as at end March 2010),
In 2009-10, the company sold a record 10,18,365 vehicles including 1,47,575 units of
exports. With this, at the end of March 2010, Maruti Suzuki had a market share of 53.3
Maruti Suzuki's revenue has grown consistently over the years. (Rs. in Million)
The company is listed on Bombay Stock Exchange and National Stock Exchange.
MARUTI from as a brand itself is seldom looked at, as a luxury brand. Maruti as a
brand is more linked with the mid segment rather than luxury. And over past many years
Maruti Has maintained and up till certain extent restricted its Target Market to same
segment.
This is quite evident that Maruti Suzuki is leading in its variety of ‘Hatchback’ cars.
These for all this while were targeting the group of people who are middle incomed, but
Maruti Suzuki has slowly entered and is steadily growing into the category of ‘Sedan’
Vehicles.
Maruti A-Star is a hatchback from Maruti which belong to the A2 category. Similar to its
counterpart Maruti Swift, A-Star has also been launched in three variants namely LXi,
VXi and ZXi. Apart from this, the VXi variant now also comes in the Automatic version
as Maruti A-Star AT. The ZXi version of A-Star is the high-end model of the car and
comes equipped with a range of exciting features like dual-tone interiors which have a
peppy feel to them, power steering, front electric windows, a console box, a nice looking
tachometer, fabric seats, rear parcels shelf as well as lots of other interesting features. The
ZXi variant of A-Star also comes equipped with high-end safety features such as ABS
with EBD and airbags. These three standard variants of Suzuki A-Star are priced between
Rs.3.5 to Rs. 4.5 lakhs, which is pretty reasonable in view of the features provided as
The most recent development from Maruti Suzuki is the Launch of ‘Maruti Kizashi’. It
has been positioned as the sports sedan; it is fairly high on cost with a Price of approx 17
to 19 Lacs. This Sedan is targeted towards the high class with a luxury touch to it.
POSITIONING BY COMPETITOR
Maruti as a brand over the years we can note a remarkable phenomena or strategy from
• It first became popular n still is with its launch of Maruti 800 many years back.
They targeted middle income groups, who were first time car buyers, looking for
low ownership cost with basic need of a family vehicle and the price was approx
2lacs.
• After this they never looked back. Then came the other various hatchback models
of Maruti like Zen, Wragon, and Alto etc. These Cars again targeted the middle
income groups, but this time the positioning was not as the basic need, it was
• Then putting Yet another Step forward, they came into Sedan’s with a price of 8-9
lacs these Sedans targeted luxury segmented as well as mid level segment(up till a
certain extent)
The controversy which is attached to the Maruti A Star is that it has a problem in its fuel
tank due which the one lakh unit of the product was call back.
The future challenges in front of the Maruti is the competition from various other
companies. The major competitor is the Hyundai Motors, Toyota and Honda.
Review of Literature
Maruti A Star was launched on October 2008 and A Star automatic was launched on
15th August 2010 As per the other research conducted individually by various persons
and the automobile review sites like the CarWale.com which take the first ride of the
A Star Automatic and the reviews written on the mouthshut.com by MR. Anand A
Star is a feel good car but there is less space for the luggage and there was a problem
To study the issues we use the descriptive method of the study and we use the
The analysis is based on the data tabulation and other methods used for the study and
the data is placed in the form of the various types of the graphs and the charts.
Interpretation of the data is based on the study of the various charts and graphs which
The conclusion and the recommendations are based on the study and the methods
Annexure
Questionnaire