FERNANDO ELGUERA

________________________________________
461 Lakeside Circle,, Weston, FL 33326, Home 954-591-2058, fee49e88@westpost.net
PROFESSIONAL HIGHLIGHTS
Organized, hard-working, disciplined, persistent, and results-oriented, Retail M
anager with over 19 years of experience in the retail industry .A proven record
of fast-track promotion trough a series of increasingly responsible positions wi
th some of nation's largest retail corporations. Engineered and maintained stock
and inventory levels o eliminate outages, as well as reducing shrinkage through
better controls. Skilled in forecasting and analyzing competitive strategies, s
ales trends and financial results. Extensive interaction and problem solving wit
h individuals of diverse backgrounds and cultures. Trilingual in English, Spanis
h and German. Proficient with cutting-edge Strategic Inventory Management System
(SIMS) and S.A.P (System Application and Products in Data Processing)
* Retail Store Operations * Personnel Development
* Sales Marketing/Research
* Customer Service * Loss Prevention *
Competitive Analysis
* Inventory Cost Control * Financial Reporting * M
erchandising
* Management Supervision * Technical Knowledge * Budgeting/For
ecasting
* Training/Scheduling/Payroll * Sales Trend Analysis * Gross P
rofit Increases
PROFESSIONAL EXPERIENCE
OfficeMax * Davie Florida* P.Pines 2003 to 2010
Store Manager
In July 2006 took over a $3'000,000 a year in sales store under a severe economi
c recession and company realignment. Accomplished to keep the store profitable a
nd controlled payroll expenses and increased productivity. Outperformed more tha
n 23 stores in selling behaviors. Supervised up to 40 employees.
Responsible for the execution of strategic and tactical operational plans,initia
tives,and processes within the assigned store, for analyzing financial data and
implementing strategies and tactics to meet or exceed projected results. A prove
n ability to obtain high performance levels from employees while maintaining a p
leasant working atmosphere. Implement E-verify Internet-based system operated b
y the Department of Homeland Security(DHS) in partnership with Social Security,
* Exceed and was acknowledge for delivering the highest level of customer servic
e in the Miami-Ft.Lauderdale market at a rate of 110% on the Mystery shopper vi
sit.
* Clearly articulate the company vision to inspire store leadership and associat
es to do their best work. OfficeMax at Davie was #1 in selling protections plans
for electronics consistently for 12 months.
* Ensure that all associates are provided with merchandise information and effec
tive salesmanship techniques.
* Manage store conditions to ensure compliance with corporate strategies and
direct all aspects of implementation of programs that will improve the effective
ness of the store team to deliver expected results.
* Focus on excellence in execution of merchandising standards.
Managed all store operations to provide customers with safe and satisfying shopp
ing environment.
* Analyze and interpret store financial data and develop and implement strategie
s that consistently deliver expected results.
* Develop workforce-planning strategies for the store to fulfill present and fut
ure staffing
* Coach store leadership and associates to deliver an outstanding and consistent
customer experience in compliance with the company strategies.
* Prepare and deliver performance management activities for store associates,
including the semiannual and annual
performance review process, coaching and corrective actions for store assoc
iates.
OfficeMax Davie, Florida 2003 to 2006
Logistic Manager
Open one of the first prototype Advantage Store format in 2006.
Helped to turn around an unprofitable store at Sawgrass Mall (2003-2006) in wis
h to prior Logistic managers were unsuccessful. Having three great inventories i
n 2004,and the best inventory results for 2005 and 2006.
Responsible for front end store and cash management, open and closed the store
.In charge of total Store Merchandising Plan.
* Surpass company goal in shrinkage ratio for more than 100%
* Rated best store in the east coast of Florida, for store presentation by actua
l Regional Manager and DM
* Holding the number one spot in the nation for best inventory results and shrin
k control.
* Getting the store out of Tagetmax (store in the red) to a bonus store.
* Interviewed and evaluated job applicants.
* Increased staff productivity and technical ability through effective traini
ng.
* Conduct weekly staff meetings
* Earned respect with proven ability to obtain high performance levels from a
ssociates while maintaining a pleasant working atmosphere.
Walgreens * Davie, Florida 1993 to 2002
Store Manager
Store Manager- University Drive, Miramar (13,353 sq. ft., including pharmacy, ph
oto lab, camera/electronics, and liquor store, with total store volume of approx
imately $550,000/mo, of which 60% is pharmacy revenue.) 1999-2002
Promoted through a series of increasingly responsible positions, to present posi
tion of Store Manager.
Challenged to turn around an unprofitable store in which 3 prior managers were u
nsuccessful in reducing shrinkage, increasing profits and customer retention, an
d cleaning and organizing this store catering to a large ethnic customer base. C
ontrol an operating budget of approximately $40,000/mo. and a purchasing budget
of approximately $310,000/mo. Plan and execute corporate and district goals.
* Contribute to store profitability by researching neighborhood/customer needs a
nd implementing the right merchandise mix of high gross profit items.
* Interview, hire, train, schedule, terminate, evaluate and supervise 35-40 full
and part-time personnel, from clerical staff to department managers.
* Implement store policies and procedures.
* Design spreadsheets and prepare various sales and product reports.
* Increased store sales 10% and gross profit 3% over previous year.
* 1 store in cosmetics sales out of 30 stores - October 2001
* Retained 100% of full-time employees hired to date.
Walgreens, Hollywood,Florida
1998 to 1999
Executive Assistant Manager
Walgreens,Miami,Florida 1997 to 1998
Executive Assistant Manager
Walgreens Bonaventure, Florida 1996 to 1997
Manager Trainee
Walgreens Miramar, Florida 1993 to 1996
Xtra Food Supermarket Hialeah, Florida 1992 to 1993
Night Manager
(24/7 food and drug superstore with approximately 100,000 sq. ft. and store volu
me of $1 million+/mo.)
Night Manager.- Controlled nightly operations and supervised 20-30 employees.
Fisher Island Supermarket Miami, Florida 1989 to 1992
Market Supervisor
After to relocation to South Florida, hired as dishwasher and consecutively prom
oted to positions of Mini-market Clerk, Deli Clerk, Deli Supervisor, Market Assi
stant Supervisor to final position as Market Supervisor. Catered to an affluent,
discriminating, high-profile clientele.
Employee of the Month March 1992.
EDUCATION
Lima-University Lima, Peru 1986
BACHELLOR OF BUSINESS ADMINISTRATION, Marketing Major
ADDITIONAL SKILLS
* Industrial Engineering, Lima University, 6 semesters.
* Walgreens-Applied Drugstores Manager Course.
* Certified Pharmacy Technician.
* Walgreens Excel program 1,2,3,4(self-study management program).
* Basic computer Maintenance and Repair, Nova Community School.
* Knowledge of Power Point ,Excel, Microsoft Word.
* Basic Knowledge of wireless networking.