JED COTHREN

109 Waterbury Drive

Harvest, Alabama 35749
256-226-5677
jce4e0dc@westpost.net

STORE MANAGER * GENERAL MANAGER: Retail

Seasoned retail professional with over 20 years of experience fueling profitabil
ity and success of chain store
locations and regional networks.
*Reputable for achieving top rankings for sales, profitability, employee retenti
on and customer
satisfaction district- and region-wide.
*Demonstrated skill in training high-performance teams and establishing producti
ve sales cultures.
*History of successfully orchestrating new store openings to immediate and conti
nued profitability.
AREAS OF EXPERTISE
New Business Development
Retail Sales
P&L Accountability
Sales & Marketing Strategy
Customer Service & Satisfaction
Employee Retention
Payroll
Recruiting
Budget Management
Expense Control
Human Resources
Inventory Control
Merchandising
Scheduling Management
New Store Openings
Associate Coaching & Mentorship
Community Relations
Cash & Deposit Handling

PROFESSIONAL EXPERIENCE
SPORTS AUTHORITY, Huntsville, Alabama * 2009-2010
Store Manager: Orchestrated establishment of new 45,000-square-foot facility; co
ordinated mass hiring efforts
for over 60 new associates and all new employee training. Oversaw all daily stor
e operations including payroll,
marketing, Human Resources, employee scheduling, and P&L accountability. Coached
retail associates
regarding product knowledge and selling skills. Generated new business through g
rass-roots marketing
initiatives, networking with local business, and attendance / organization of Ch
amber of Commerce meetings.
Oversaw budget and sales. Assisted customers on sales floor. Performed daily aud
its; prepared deposits and
managed cash handling. Managed sale of firearms and ammunition, assured complian
ce with federal law.
*Coordinated grand opening of new location under budget and ahead of schedule, e
xceeding sales
expectations during opening week.
*Oversaw operations of most profitable location region-wide.
*Achieved top 4th-quarter sales throughout region by fueling unprecedented warra
nty sales.
*Chosen as District contact for all sales and matrix reporting, as well as Distr
ict lead on conference calls
with corporate leadership regarding sales tactics and culture.
*Achieved lowest shrink result within District and throughout all new stores nat
ionwide.
*Trained associates who consistently achieve top ranks region-wide for sales per
hour.
SEARS, Decatur, Alabama * 2007-2009
Store Manager: Directed all operations of hard-line and soft-line departments as
well as full-line automotive center.
Managed merchandising standards, Human Resources, loss prevention, payroll, mark
eting, scheduling, and P&L.
Led meetings with department managers to identify business challenges and opport
unities. Trained associates
and sales staff. Communicated and assured compliance with company directives. Ma
nage cash office duties and
deposits. Oversaw auto center operations; ensured OSHA compliance, safety, and c
leanliness. Orchestrated
deliveries and install projects. Drove business through Chamber of Commerce meet
ings and networking events.
*Achieved highest sales increase throughout Southeast in appliance and electroni
cs within volume group.
*Achieved most dramatic shrink reduction district-wide; secured top rank in thef
t apprehension.
*Secured first company operational and standards certification within district.
COMPUSA, Huntsville, Alabama * 2006-2007
Store Manager: Established and assured continued compliance with sales culture a
nd service level
expectations. Managed daily operations including inventory control, scheduling,
payroll, deposits, marketing,
and Human Resources. Drove new business through local marketing initiatives and
consistent networking.
Oversaw in-store tech support and repair department. Implemented loss prevention
procedures to control
losses. Assisted customers on sales floor. Managed B2B marketing department; est
ablished new goals,
networking opportunities, and sales strategies. Received freight and completed a
ll cash functions. Delivered
staff and customer technical training.
*Achieved highest percentage of warranty sales district-wide.
*Decreased shrink to less than company expectations.
*Chosen to assist in hosting new sales culture training seminars region-wide.
STAPLES, Madison, Alabama * 2002-2006
Store Manager: Oversaw all facets of store operations and ensured compliance wit
h merchandising standards.
Manage team of sales associates; conducted role-play training in sales technique
s and customer assistance.
Oversaw cash office requirements and duties. Provided assistance to customers on
sales floor. Unloaded trucks
and managed freight. Managed scheduling, Human Resources, loss prevention, and i
nventory control.
*Chosen as District Trainer for scheduling, inventory control, and sales culture
 initiatives; traveled to train
managers and associates district-wide.
*Selected to participate in fast-track regional leadership program.
*Tapped to spearhead recovery of Pascagoula, Mississippi, location after Hurrica
ne Katrina.
*Commanded operations of #1 store throughout national chain for overall sales, p
rofitability, expense
control, employee retention, and customer satisfaction.
*Achieved President's Club membership 2004-2006.
NOTE: Additional professional experience includes Regional Sales Manager of Gene
ral Nutrition Company, Inc.
(2000-2002) with 29 location managers reporting to me, and Store Manager at Buil
ders Square (1991-1999).
PROFESSIONAL AFFILIATIONS
Chamber of Commerce
TECHNICAL SKILLS
Microsoft Word
PowerPoint
Access
Excel
FrontPage
Publisher
AS400
Windows
MacOS