Beruflich Dokumente
Kultur Dokumente
i. Online Ticketing
Name of the Project
Consumer:
1. Simplicity.
2. Easy intake of users’ needs: Origin, Destination, Dates, Price-
preferences.
3. Payment possibilities in local language. (Simulate what the
credit/device card/element could look like.)
4. End-to-end functions for ticket booking.
5. Simple interface for Terms & Conditions.
6. Double verification with minimum time-out between finalization of trip,
re-verification of travel details and completion/confirmation of
ticketing.
7. Print-out in local languages. Second copy in English.
Application Managers:
Functional
1. Track usage of services in languages.
3. Requirements
2. Track validity of translations of services provided if there are reports of
(Atleast Eight)
problems.
3. Ensure simplicity and correct correspondence of services purchase.
4. Find approaches to simplify transactions.
Service providers:
1. Track number of tickets being booked in local languages and use it to
enhance user experience in those languages.
2. Ensure original information is perfectly localized to remove any
duplication or ambiguity of specifications.
3. Ensure completeness of user experiences in local languages.
Some of these are design aspects and you could provide templates for
these activities.
Devise approaches and principles for these to be done