Richard J.

Giordano
13 Durell Drive
Jackson, New Jersey 08527
(732) 928-4513 Daytime (908)907-0082 Cell
email: rge68374@westpost.net
OBJECTIVE
Association with a well established company, either full time or contract assig
nments
SUMMARY
Experienced professional with 20 years of information systems and facility manag
ement, including client services, operations, administration, staffing, hardware
/software installation and maintenance, disaster recovery, systems and facility
management. Achievement oriented individual consistently improving bottom-line
results.
CAREER HISTORY
XXXXX, Computer Operations , Full Time 8/01-Current
Assistant to CIO & Data Center Manager assist with multiple sites daily operati
ons of the Data Center facility, which includes system operation of offsite Z/OS
/MVS, MVS/ESA-JES2 , CICS; TSO-ISPF; JCL; VTAM; RACF;ACF2; TCPIPCA Scheduler; CA
1/CA7/CA11; Control M;CA Dispatch; systems(EDS), help desk, customer services, b
ack office accounting issues, maintenance issues, all daily operations issues, i
ncluding HVAC, help desk, facility power concerns, training issues, staffing an
d scheduling. Vendor, disaster recovery, project manager for all IT projects and
services coordinator for Data Center conversions and upgrades of hardware and s
oftware.
Bogart & Associates/Quest Diagnostics, Contract Consultant 1/98-08/01
Operations Consultant, Assist in Managing the daily OS/MVS, CICS; TSO-ISPF; JCL;
VTAM; RACF;ACF2; TCPIP; Control M; CA Scheduler; CA1/CA7/CA11;CA Dispatch; ope
rations for client which includes training 8 operators, monitoring systems, proj
ect planning and supporting applications for a 24x7, and includes VMS , UNIX and
NT systems serving their clinical national network. Review operations functiona
lity and update procedures accordingly. Assist with client conversion from in-h
ouse data center operations to outsourcer for MVS Mainframe operations. Coordin
ate same conversion, disaster recovery and other Technology recommendations
Health Partners, Inc.,Data Center Manager 9/93 -12/97
Managed staff of 12 and $1.5 million budget for this $200 million HMO with four
locations. IBM9672-R42;CICS; TSO-ISPF; JCL; VTAM; RACF;ACF2; TCPIPCA Scheduler;
CA1/CA7/CA11;CA Dispatch; Reporting to the Senior Vice President/CIO, responsibl
e for all daily operations, project planning, systems programming, network maint
enance, help desk operations and database administration and training for all de
partment positions.
Directed the implementation of a Disaster Recovery Program resulting in system r
ecovery and business continuance.
Designed Data Center site which included HVAC, electrical, equipment installatio
n, security, recommendations and purchase /lease of evaluated hardware, software
and all other services and products. Analyzed comparisons for processing high s
peed print services. Reorganized departmental lines of responsibility and author
ity increasing batch processing efficiency. Coordinated the merger of two proces
sors creating a higher speed and more efficient unit, reducing batch run times .
First Fidelity Bank/EDS 2/86 - 8/93
Computer Operations Shift Manager
Managed a 24-staff first shift group for the central data center, processing all
corporate and branch banking transactions. ES9221-191; 3090-600E: 3084: 4341; A
S400; 3172/3174/3490E/3422/3480/3800/3930/3935/6408; Unisys A11;Xerox 4050/9700;
tar; NCR 9060; Sperry 1900,HP, DEC, Compaq Servers; SOFTWARE/OPERATING SYSTEMS:
MVS/ESA-JES2; DB2; BMC Software; CICS; TSO-ISPF; JCL; VTAM; RACF;ACF2; TCPIPCA S
cheduler; CA1/CA7/CA11; Control M;CA Dispatch; TLMS; TMS; $SVRS, RMM; Unisys Mis
er; Omegamon; TOSS; INFO MAN; Netview; In 1991, First Fidelity outsourced the d
ata center functions to EDS. Project Manager for Data Center renovations to expa
nd and reconfigure floor space and replace all floor and ceiling tiles in a push
/pull environment.
Evaluated and selected an automated batch scheduling product, eliminating manual
process. Coordinated all bank functions during data center renovations insuring
continuous operations and expeditious completion for contractor.
EDUCATION:
Business Administration Major, Rockland College
University of Michigan Certificate of Facility Management
Penn State Great Valley Continuing Education Various Courses
INDUSTRY TRAINING AND MEMBERSHIPS:
Member International Association for Computer Operations Management
The CA-Scheduler Operational Training Class/The CA-Scheduler Administrator Train
ing Class/RDS Software Training/Quality Education System Training/Personal Time
Management/Career Management/Systems Operations/Problem Solving
HARDWARE:IBM 9672-R42; MarcoFiche;PC Network LAN/WAN; Novell; Netware; MS-DOS; M
S-Office Suite; FoxPro;Access Info Manager; Lotus Notes, Visio Software, cc:Mail
; Internet Skills; DRS.